Anne Arundel Medical Center
A not-for-profit regional health system headquartered in Annapolis, MD that serves an area of more than one million people.
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Facts and Figures

(July 2016-June 2017)

 

  • Total licensed beds* ............. 425
  • Inpatient admissions.........26,300
  • Births...................................5,500
  • Emergency visits ..............97,000
  • Outpatient visits**............924,000
  • Medical staff ......................1,100+
  • Employees ........................4,700+
  • Operating revenue.....$695 million

 

AAMC Awards

 

  • Top five best hospitals in Maryland by U.S. News & World Report
  • Magnet® recognition by the American Nurses Credentialing Center
  • Top 25 of the Nation’s Best Practices in Patient and Family Engagement by the Caregiver Action Network
  • Top 10 Joint Replacement hospital by Orthopedic Network News
  • Top 100 Health Systems with Great Women’s Health Programs by Becker’s Hospital Review
  • American Stroke Association Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll
  • Exemplar recognition for family presence by the Institute for Patient- and Family-Centered Care
  • Delmarva Foundation Excellence Award for Quality Improvement

 

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At AAMC, Diversity inspires inclusion, and inclusion includes you! 

 

 

Our value and commitment to diversity, equity and inclusion is the core value embedded throughout the fabric of the AAMC healthcare system. We recognize, celebrate, promote and embrace these values of service excellence in every encounter with our patients and families, employees, suppliers, and communities.

 

- Tamiko L. Stanley, Head Of Diversity & Inclusion

 

 

 

 

 

 

 

 

Featured Jobs

Pharmacy Technician (Inpatient) - Full-time/Rotating Day/Eve shifts and days
Position Objective:Under the direct supervision of a Maryland-licensed pharmacist and in coordination with other technicians, the Pharmacy Technician performs various support activities and duties within the Pharmacy Department by assisting in the timely preparation, packaging, distribution and delivery of medications. Delegated tasks are performed in accordance with standard written procedures, guidelines and State and Federal Regulations.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Accurately and efficiently, and with minimal supervision, performs drug distribution, medication preparation, compounding, dose calculation, and quality assurance/improvement tasks in accordance with established Departmental procedures. Incorporates practice modifications required by patient age group.Maintains knowledge and understanding of the AAMC Department of Pharmacy standard work, policies, and procedures as established during training and validated via ongoing competency assessments. This includes, but is not limited to, timely preparation of medications for pharmacist check, workflow SOPS executed within established time constraints, use of appropriate medical terms and abbreviations, patient confidentiality, and punctuality and attendance policy compliance.Delivers medications to appropriate locations manually, via pneumatic tube, or by refilling automated dispensing cabinets. Monitors medication storage environments outside the pharmacy for appropriate conditions and regulatory compliance. Assists with unit inspections when designated. Complies with Federal, State and Department policies for controlled substance distribution and management. Follows all procedures for utilizing Secure-Send function of the pneumatic tube system, completes controlled substance self-audit reports with follow-up, and correctly maintains all controlled substance counts and paperwork.Answers phone calls and responds to med messages courteously, follows up appropriately, and maintains a professional demeanor and appearance at all times when interacting with patients, coworkers, or other members of the healthcare team.Complies with USP797 and 800 guidelines for cleanroom environmental maintenance, education, testing, record-keeping and compounding of sterile products. Demonstrates ability to perform required mathematical calculations and conversions.Understands and effectively supports the inventory management and drug distribution technology employed by the Pharmacy. Generates and accurately interprets reports from the primary hospital information system and other computer-based technology. Demonstrates unit dose repackaging capability, in compliance with department guidelines. Minimizes drug waste. Identifies cost-saving opportunities. Communicates medication needs or observed changes in utilization patterns to those in authority.Participates in all aspects of the emergency drug supply system and specialty tray maintenance. Demonstrates ability to repackage drugs appropriately.Participates in the orientation and training of new pharmacy staff, as necessary. Provides clear and accurate instructions, demonstrates the required scope of activities, and reviews the new employee’s/or trainee’s work for accuracy, following all department guidelines. Acts as a resource and source of support for co-workers.Identifies and/or is involved with opportunities for improvement of key Hospital/Departmental initiatives (e.g. ideas, projects, task or project lead), and contributes innovative ideas for workplace improvement.Educational/Experience Requirements:The minimum level of education and experience for this position includes:High School Diploma or equivalent.Pharmacy experience in hospital or retail setting preferred.Required License/Certifications:National Pharmacy Technician Board Certification (PTCB) preferredCurrent registration as a Pharmacy Technician or Pharmacy Intern from the Maryland Board of Pharmacy; in good standing.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – MediumMedium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.Specific vision abilities required by this job include close vision, distance vision,color vision, peripheral vision, depth perception, and ability to adjust focus.The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pharmacy Technician (Inpatient) - Full-time/Rotating Day/Eve shifts and days
Position Objective:Under the direct supervision of a Maryland-licensed pharmacist and in coordination with other technicians, the Pharmacy Technician performs various support activities and duties within the Pharmacy Department by assisting in the timely preparation, packaging, distribution and delivery of medications. Delegated tasks are performed in accordance with standard written procedures, guidelines and State and Federal Regulations.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Accurately and efficiently, and with minimal supervision, performs drug distribution, medication preparation, compounding, dose calculation, and quality assurance/improvement tasks in accordance with established Departmental procedures. Incorporates practice modifications required by patient age group.Maintains knowledge and understanding of the AAMC Department of Pharmacy standard work, policies, and procedures as established during training and validated via ongoing competency assessments. This includes, but is not limited to, timely preparation of medications for pharmacist check, workflow SOPS executed within established time constraints, use of appropriate medical terms and abbreviations, patient confidentiality, and punctuality and attendance policy compliance.Delivers medications to appropriate locations manually, via pneumatic tube, or by refilling automated dispensing cabinets. Monitors medication storage environments outside the pharmacy for appropriate conditions and regulatory compliance. Assists with unit inspections when designated. Complies with Federal, State and Department policies for controlled substance distribution and management. Follows all procedures for utilizing Secure-Send function of the pneumatic tube system, completes controlled substance self-audit reports with follow-up, and correctly maintains all controlled substance counts and paperwork.Answers phone calls and responds to med messages courteously, follows up appropriately, and maintains a professional demeanor and appearance at all times when interacting with patients, coworkers, or other members of the healthcare team.Complies with USP797 and 800 guidelines for cleanroom environmental maintenance, education, testing, record-keeping and compounding of sterile products. Demonstrates ability to perform required mathematical calculations and conversions.Understands and effectively supports the inventory management and drug distribution technology employed by the Pharmacy. Generates and accurately interprets reports from the primary hospital information system and other computer-based technology. Demonstrates unit dose repackaging capability, in compliance with department guidelines. Minimizes drug waste. Identifies cost-saving opportunities. Communicates medication needs or observed changes in utilization patterns to those in authority.Participates in all aspects of the emergency drug supply system and specialty tray maintenance. Demonstrates ability to repackage drugs appropriately.Participates in the orientation and training of new pharmacy staff, as necessary. Provides clear and accurate instructions, demonstrates the required scope of activities, and reviews the new employee’s/or trainee’s work for accuracy, following all department guidelines. Acts as a resource and source of support for co-workers.Identifies and/or is involved with opportunities for improvement of key Hospital/Departmental initiatives (e.g. ideas, projects, task or project lead), and contributes innovative ideas for workplace improvement.Educational/Experience Requirements:The minimum level of education and experience for this position includes:High School Diploma or equivalent.Pharmacy experience in hospital or retail setting preferred.Required License/Certifications:National Pharmacy Technician Board Certification (PTCB) preferredCurrent registration as a Pharmacy Technician or Pharmacy Intern from the Maryland Board of Pharmacy; in good standing.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – MediumMedium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.Specific vision abilities required by this job include close vision, distance vision,color vision, peripheral vision, depth perception, and ability to adjust focus.The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Staff Nurse PACU 40 hours D/E
Position Objective:Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.Essentional Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Clinical Decision Making/JudgmentDemonstrates clinical nursing knowledge and skill in the specialization of the unit.Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.Efficiently implements the patient's plan of care in accordance with applicable standards, policies, procedures and guidelines.Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.2. Nurse-Patient Family RelationshipsDemonstrates the ability to assess the patient's/family's learning needs, readiness to learn, learning style, and presence of barriers to learning.Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.3. Clinical ScholarshipParticipates in QI, CPI and risk management activities at the unit, department or organizational level.Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to AAMC's quality standards and benchmarks.Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.4. Clinical LeadershipParticipates in unit shared governance according to departmental standards.Participates in the education and orientation of new staff.Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.Employs real time computer documentation when completing patient record.Educational/Experience Requirements:Graduate of an accredited school of nursingAdherence to the credentialing requirements of AAMC as stated in the nursing bylaws.Required License/Certifications:Current licensure as a registered nurse by the Maryland Board of Nursing.CPR – American Heart Association Healthcare Provider certificationWorking Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Staff Nurse PACU 40 hours D/E
Position Objective:Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.Essentional Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Clinical Decision Making/JudgmentDemonstrates clinical nursing knowledge and skill in the specialization of the unit.Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.Efficiently implements the patient's plan of care in accordance with applicable standards, policies, procedures and guidelines.Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.2. Nurse-Patient Family RelationshipsDemonstrates the ability to assess the patient's/family's learning needs, readiness to learn, learning style, and presence of barriers to learning.Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.3. Clinical ScholarshipParticipates in QI, CPI and risk management activities at the unit, department or organizational level.Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to AAMC's quality standards and benchmarks.Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.4. Clinical LeadershipParticipates in unit shared governance according to departmental standards.Participates in the education and orientation of new staff.Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.Employs real time computer documentation when completing patient record.Educational/Experience Requirements:Graduate of an accredited school of nursingAdherence to the credentialing requirements of AAMC as stated in the nursing bylaws.Required License/Certifications:Current licensure as a registered nurse by the Maryland Board of Nursing.CPR – American Heart Association Healthcare Provider certificationWorking Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Customer Service Representative Operating Room 36 hours D/E
Position Objective:Communicates with patients, medical staff, hospital staff and visitors in a professional manner providing excellent customer service as reflected in AAMC's policies and practices.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsAccurately obtains and processes patient demographic, insurance and medical information for registrations, admissions and financial purposes. CSR will be expected to maintain a 98% accuracy rate, in accordance with Best Practice Standards.Consistently registers patients face-to-face; communicates financial responsibilities to patients and collects funds accordingly. Answers the phone courteously and professionally and as per department guidelines, responds to inquiries, and refers all calls as appropriate.Independently prioritizes CSR workflow (including, but not limited to, work queue management, patient registrations, insurance verification, and other assigned tasks) to meet deadlines and maximize productivity; Responsible for the daily monitoring and corrections of the department work queue(s).Participates in team performance reviews; assists with the training and orientation of new staff.Maintains a thorough understanding of downtime and/or disaster procedures, and effectively demonstrates the ability to perform job functions during such conditions.Educational/Experience Requirements:High school diploma or GED.Two years of previous customer service experience. Prior registration or insurance experience in a healthcare environment preferred.Knowledge of medical terminology is desirable. Working knowledge of basic computer skills and web-based applications, with ability to perform data entry.If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.Required License/Certifications:NoneWorking Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.Physical Demands – Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Customer Service Representative Operating Room 36 hours D/E
Position Objective:Communicates with patients, medical staff, hospital staff and visitors in a professional manner providing excellent customer service as reflected in AAMC's policies and practices.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsAccurately obtains and processes patient demographic, insurance and medical information for registrations, admissions and financial purposes. CSR will be expected to maintain a 98% accuracy rate, in accordance with Best Practice Standards.Consistently registers patients face-to-face; communicates financial responsibilities to patients and collects funds accordingly. Answers the phone courteously and professionally and as per department guidelines, responds to inquiries, and refers all calls as appropriate.Independently prioritizes CSR workflow (including, but not limited to, work queue management, patient registrations, insurance verification, and other assigned tasks) to meet deadlines and maximize productivity; Responsible for the daily monitoring and corrections of the department work queue(s).Participates in team performance reviews; assists with the training and orientation of new staff.Maintains a thorough understanding of downtime and/or disaster procedures, and effectively demonstrates the ability to perform job functions during such conditions.Educational/Experience Requirements:High school diploma or GED.Two years of previous customer service experience. Prior registration or insurance experience in a healthcare environment preferred.Knowledge of medical terminology is desirable. Working knowledge of basic computer skills and web-based applications, with ability to perform data entry.If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.Required License/Certifications:NoneWorking Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.Physical Demands – Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
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It is our goal to ensure equity, increase and cultivate diversity, and inspire inclusion in a way that allows remarkable progress to occur and encourages everyone to bring their whole selves to the AAMC experience.

   

 

Employee Wellbeing:

At AAMC, we value our employees, and want them to be happy and healthy. AAMC employees enjoy the benefit of a multitude of wellbeing initiatives, including social outings, healthy cooking classes with AAMC dietitians and partnerships with educational institutions to further their education -- just to name a few things.