athenahealth
athenahealth delivers cloud-based services for EHR, practice management and care coordination.
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Now Hiring @ athenahealth

Recruiting Coordinator
Our HR vision is to create a high-performing culture comprised of employees who teach, learn and play as a team to win. We continually strive to implement HR best practices that will help athena achieve excellence and that will continue to gain us recognition as an employer of choice/ "best places to work" company.We've got a big job for you. Help support the growth of our company!  At athena, our people are our most important strategic asset. They are so critical to our mission that we have a Recruiting department that works tirelessly to attract and hire top talent that exemplifies our core values: teaching, learning, and playing as a team to win. Your job as their HR Recruiting Coordinator is to support the Recruiting team and their mandate.  The HR Recruiting Coordinator to the Recruiting team will complete administrative and project support to Recruiting management.Responsibilities may include, but are not limited to:Schedule/Reschedule all interviews for assigned Recruiting ManagersProactively monitor interview acceptances/declines/delegations to ensure seamless candidate experienceManage and resolve last minute logistical issues by owning the scheduling processWork with Internal EAs to creatively maneuver around tight schedulesAssist with scheduling and set up responsibilities related to New Hire OrientationAssist with hiring/screening of temporary employees and associated logisticsHandle other administrative aspects of the hiring processManage logistical support for offsite recruiting events as well as occasional special events and independent projectsProvide continuous customer service support for candidate inquiries and/or troubleshooting associated with the submission of their application.Skills and Abilities Required:Excellent communication skills (particularly listening and speaking);Willing/excited to work in a fast-paced, but sometimes intense, rapidly expanding company;Maniacal attention to detail;Strong computer literacy and/or the comfort, ability and desire to advance technically;Ability to independently manage many tasks at a time;Demonstrated ability to assume sole and independent responsibility for various assigned projects;Ability to work effectively with a wide array of personality types and all job levels;Ability to work both independently and as part of a team;Impeccable discretion and independent judgment with respect to confidential information and awkward mattersProven ability and willingness to assume sole and independent responsibility for many simultaneous projects, from conceptualization through implementation and on to final wrap upExcellent judgment with respect to confidential informationQualifications:Specific requirements of the Recruiting Coordinator:Bachelors degree2 years of professional work experience in a fast paced, deadline drive environmentExperience working with both HRIS and applicant tracking systems desiredMastery of all Microsoft Office applications, including Outlook, Word, Excel and PowerPoint;Experience working in a Recruiting and/or Human Resources department desired
Recruiting Coordinator
Our HR vision is to create a high-performing culture comprised of employees who teach, learn and play as a team to win. We continually strive to implement HR best practices that will help athena achieve excellence and that will continue to gain us recognition as an employer of choice/ "best places to work" company.We've got a big job for you. Help support the growth of our company!  At athena, our people are our most important strategic asset. They are so critical to our mission that we have a Recruiting department that works tirelessly to attract and hire top talent that exemplifies our core values: teaching, learning, and playing as a team to win. Your job as their HR Recruiting Coordinator is to support the Recruiting team and their mandate.  The HR Recruiting Coordinator to the Recruiting team will complete administrative and project support to Recruiting management.Responsibilities may include, but are not limited to:Schedule/Reschedule all interviews for assigned Recruiting ManagersProactively monitor interview acceptances/declines/delegations to ensure seamless candidate experienceManage and resolve last minute logistical issues by owning the scheduling processWork with Internal EAs to creatively maneuver around tight schedulesAssist with scheduling and set up responsibilities related to New Hire OrientationAssist with hiring/screening of temporary employees and associated logisticsHandle other administrative aspects of the hiring processManage logistical support for offsite recruiting events as well as occasional special events and independent projectsProvide continuous customer service support for candidate inquiries and/or troubleshooting associated with the submission of their application.Skills and Abilities Required:Excellent communication skills (particularly listening and speaking);Willing/excited to work in a fast-paced, but sometimes intense, rapidly expanding company;Maniacal attention to detail;Strong computer literacy and/or the comfort, ability and desire to advance technically;Ability to independently manage many tasks at a time;Demonstrated ability to assume sole and independent responsibility for various assigned projects;Ability to work effectively with a wide array of personality types and all job levels;Ability to work both independently and as part of a team;Impeccable discretion and independent judgment with respect to confidential information and awkward mattersProven ability and willingness to assume sole and independent responsibility for many simultaneous projects, from conceptualization through implementation and on to final wrap upExcellent judgment with respect to confidential informationQualifications:Specific requirements of the Recruiting Coordinator:Bachelors degree2 years of professional work experience in a fast paced, deadline drive environmentExperience working with both HRIS and applicant tracking systems desiredMastery of all Microsoft Office applications, including Outlook, Word, Excel and PowerPoint;Experience working in a Recruiting and/or Human Resources department desired
Technical Monitoring Operations Associate
Healthcare Transactions AssociateDo you want to help make healthcare work as it should?  Do believe that doing well professionally by doing good socially doesn't have to be mutually exclusive?  Do you believe that healthcare delivery is broken and that there is a better way?  If you do, please join us!athenahealth is transforming the health care industry by helping doctors better manage their practices, their patients, their clinical outcomes, and their cash flow.  Our innovative cloud-enabled services have become the premier choice for tens of thousands of medical practices and health systems across the country.  Come join us in revolutionizing health care. We offer a fresh, friendly, and fun work environment where creativity is nourished and cultivated. We are a successful, stable company ready for the challenge of new growth and new products. And we need your help.Current Shift Open- Tuesday-Saturday from 1pm-10pm  OUR TEAM Coordinator Network Services is a rapidly growing team responsible for building the most trusted and connected healthcare data exchange service platform in the country.  We create tangible value by improving healthcare provider efficiency, strengthening athena's operating cost structure, and helping healthcare providers make the right clinical and financial decisions at the right time. Team members play many critical roles in athena's revenue, clinical, and care coordination service offerings (athenaCollector, athenaClinicals, athenaCoordinator).  They build, manage, and innovate the processing of millions of electronic claims, orders, clinical results, pharmacy, and other healthcare data transactions with tens of thousands of supply chain partners on athenaNet - the nation's largest cloud-based healthcare data exchange service platform - all doing their part to help make healthcare work as it should.The primary responsibility of the Healthcare Transactions Associate is to assist our client facing teams, Account Management and Professional Services and their goals of client success within athenahealth, in the following three areas: Interface Implementation, Interface Connectivity Deployment and Interface Support.Implementation Responsibility:Provide general services consultation of athenahealth complex interface class capabilities in coordination with the Solution Design Team.Assist client in defining scope of project by leveraging deep understanding of athenaNet interface capabilities.Create overall project plan and timelines for key deliverables; own all deliverables against timelines.Establish clear definition of clients' implementation responsibilities and athena's responsibilities with each client.Interact with Account Managers to help guide client workflow changes brought about by interface.Coordinate and guide various tasks with clients, vendors and internal parties in a timely manner.Provide end User training of interface operation.Track project in various internal project management tools to satisfaction.Partner with internal Product Management and Development teams to clearly articulate and promote complex interface class and core product enhancements.  Connectivity Deployment Responsibility:Coordinate with client side IT staff to assist in deploying various connections from athenahealth data center to client network.Track to project plan and assist in timely completion of project task step. Support Responsibility:Provide level 2 Interface support for the Client Service Center for client's daily interface issues.Address open support cases within expected timelines.Escalate issues internally to client's athenahealth account manager as needed.Other Qualifications Include:Must be able to work Tuesday-Saturday from 1pm-10pm Shift Bachelor of Arts or Science degree.2-3 years of project management experience, including management of projects with significant cross functional interdependencies.Strong organizational skills and attention to detail.  Able to keep track of numerous detail-intensive tasks and ensure their completion and accuracy.Experience coordinating with third/external parties on both definition of business problems and development of the associated technical solutionsDemonstrated knowledge of SQL, HL7, Perl and computer networking a strong plus.
Technical Monitoring Operations Associate
Healthcare Transactions AssociateDo you want to help make healthcare work as it should?  Do believe that doing well professionally by doing good socially doesn't have to be mutually exclusive?  Do you believe that healthcare delivery is broken and that there is a better way?  If you do, please join us!athenahealth is transforming the health care industry by helping doctors better manage their practices, their patients, their clinical outcomes, and their cash flow.  Our innovative cloud-enabled services have become the premier choice for tens of thousands of medical practices and health systems across the country.  Come join us in revolutionizing health care. We offer a fresh, friendly, and fun work environment where creativity is nourished and cultivated. We are a successful, stable company ready for the challenge of new growth and new products. And we need your help.Current Shift Open- Tuesday-Saturday from 1pm-10pm  OUR TEAM Coordinator Network Services is a rapidly growing team responsible for building the most trusted and connected healthcare data exchange service platform in the country.  We create tangible value by improving healthcare provider efficiency, strengthening athena's operating cost structure, and helping healthcare providers make the right clinical and financial decisions at the right time. Team members play many critical roles in athena's revenue, clinical, and care coordination service offerings (athenaCollector, athenaClinicals, athenaCoordinator).  They build, manage, and innovate the processing of millions of electronic claims, orders, clinical results, pharmacy, and other healthcare data transactions with tens of thousands of supply chain partners on athenaNet - the nation's largest cloud-based healthcare data exchange service platform - all doing their part to help make healthcare work as it should.The primary responsibility of the Healthcare Transactions Associate is to assist our client facing teams, Account Management and Professional Services and their goals of client success within athenahealth, in the following three areas: Interface Implementation, Interface Connectivity Deployment and Interface Support.Implementation Responsibility:Provide general services consultation of athenahealth complex interface class capabilities in coordination with the Solution Design Team.Assist client in defining scope of project by leveraging deep understanding of athenaNet interface capabilities.Create overall project plan and timelines for key deliverables; own all deliverables against timelines.Establish clear definition of clients' implementation responsibilities and athena's responsibilities with each client.Interact with Account Managers to help guide client workflow changes brought about by interface.Coordinate and guide various tasks with clients, vendors and internal parties in a timely manner.Provide end User training of interface operation.Track project in various internal project management tools to satisfaction.Partner with internal Product Management and Development teams to clearly articulate and promote complex interface class and core product enhancements.  Connectivity Deployment Responsibility:Coordinate with client side IT staff to assist in deploying various connections from athenahealth data center to client network.Track to project plan and assist in timely completion of project task step. Support Responsibility:Provide level 2 Interface support for the Client Service Center for client's daily interface issues.Address open support cases within expected timelines.Escalate issues internally to client's athenahealth account manager as needed.Other Qualifications Include:Must be able to work Tuesday-Saturday from 1pm-10pm Shift Bachelor of Arts or Science degree.2-3 years of project management experience, including management of projects with significant cross functional interdependencies.Strong organizational skills and attention to detail.  Able to keep track of numerous detail-intensive tasks and ensure their completion and accuracy.Experience coordinating with third/external parties on both definition of business problems and development of the associated technical solutionsDemonstrated knowledge of SQL, HL7, Perl and computer networking a strong plus.
Senior Manager and HR Business Partner
Senior Manager, Human Resources Business Partnering  - Recruitment Posting athena's Talent Management team is focused on building a high-performing company culture comprised of engaged employees who work as one to achieve athena's mission of making healthcare work as it should. The Human Resources Business Partner acts as a key organizational advisor to management within assigned business divisions. The HR Business Partner will partner with HR and divisional leadership to execute HR strategies, programs and processes that drive performance excellence.We are seeking an HR Business Partner to support employees, management, and leadership within our Product Division, which is inclusive of Product Management, User Experience, Operations, and Service Performance Management groups. This is a dynamic part of athena's organization where the Business Partner will be able to contribute to a variety of strategic growth efforts. There is high potential over time for these groups change; so we are looking for a highly adaptive individual, who is enjoys working in a fast-paced, entrepreneurial setting with a diverse range of stakeholder groups in different areas of our rapidly growing company. This role is based in our Watertown headquarters and report to the Director of Human Resources for this Division. Up to 15% travel is predicted.Essential Duties and Responsibilities:To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Key Responsibilities:Develops strong business relationships with business and functional leaders and their respective organizations; helps solve business problems and aligns human resources strategies and solutions to produce business results.Serves as a strategic partner and change agent to business leaders and management teams on key human capital issues.Builds and leverages understanding of the job design, organizational structure and business dynamics of the division the HR Business Partner supports, as well as divisions that are key internal partnersCollaborates with COEs and enterprise Shared Services to provide best-in-class talent management, organizational development, employee relations and compensation and benefits solutions to the business.Influences leaders to make effective current and future talent decisions and to develop effective workforce plansPartners with the Talent Acquisition team and hiring managers within stakeholder groups to fill open positions with top talent while identifying and escalating appropriate alternatives for hard to fill positions.Provides developmental coaching and feedback to leaders and people managers.Advises the business in establishing clear and enticing internal career paths for their organizationsIdentifies current and future talent development and learning requirements.Executes and build upon existing performance programs (e.g talent reviews, appraisal processes); and identifying opportunities to strengthen the status quoPartners with management on employee relations scenarios including ADA, FMLA, and other sensitive situations; conduct investigations as required and advise the business on most effective solution.to those stakeholdersPartners with the Total Rewards team on compensation strategies enabling the organization's ability to attract and retain top talentWorks with HR Operations and Shared Services teams to execute regularly occurring reorganizations and employee changes.Serve as a program manager for large scale HR projects as assignedFacilitates and presents team development presentations, exercises, models, and activities  Education and Experience Required:Bachelor's degree or equivalent experienceApproximately 8-10 years or more of experience gained through increasingly responsible positions within Human Resources; at least 5 years of experience in a strategic HR Business Partnering role.Demonstrated history of change management successes related to HR operations.Working experience in the technology industry required.Skills and Abilities Required:Demonstrated leadership in building and implementing programs in one or more functional areas of the HR discipline-- which may include recruiting, employee relations, performance management, benefits, compensation, training and organizational development-preferably in the technology or professional services industry during a period of rapid growthAbility to provide credible HR guidance to and influence management at all levels, including Senior LeadershipExceptional communication skills, including group presentation and relationship development skillsProfessional, confident manner and poised and articulate demeanorAbility to work effectively with a wide array of personality types and all job levelsDemonstrated history of exemplary ethics and integrity, including ability to handle and maintain the integrity of confidential informationActive commitment to the identification and appropriate resolution of all business issues, whether they are rooted in business problems or are pure compliance concernsDemonstrated ability to assume sole and independent responsibility for projectsAbility to exercise discretion and independent judgment with respect to significant mattersathenahealth, Inc. is a leading provider of web-based business services for medical groups. athenahealth's service offerings are based on proprietary web-native practice management and electronic health record (EHR) network, a continuously updated payer knowledge-base, integrated back-office service operations, and automated and live patient communication services. 
Senior Manager and HR Business Partner
Senior Manager, Human Resources Business Partnering  - Recruitment Posting athena's Talent Management team is focused on building a high-performing company culture comprised of engaged employees who work as one to achieve athena's mission of making healthcare work as it should. The Human Resources Business Partner acts as a key organizational advisor to management within assigned business divisions. The HR Business Partner will partner with HR and divisional leadership to execute HR strategies, programs and processes that drive performance excellence.We are seeking an HR Business Partner to support employees, management, and leadership within our Product Division, which is inclusive of Product Management, User Experience, Operations, and Service Performance Management groups. This is a dynamic part of athena's organization where the Business Partner will be able to contribute to a variety of strategic growth efforts. There is high potential over time for these groups change; so we are looking for a highly adaptive individual, who is enjoys working in a fast-paced, entrepreneurial setting with a diverse range of stakeholder groups in different areas of our rapidly growing company. This role is based in our Watertown headquarters and report to the Director of Human Resources for this Division. Up to 15% travel is predicted.Essential Duties and Responsibilities:To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Key Responsibilities:Develops strong business relationships with business and functional leaders and their respective organizations; helps solve business problems and aligns human resources strategies and solutions to produce business results.Serves as a strategic partner and change agent to business leaders and management teams on key human capital issues.Builds and leverages understanding of the job design, organizational structure and business dynamics of the division the HR Business Partner supports, as well as divisions that are key internal partnersCollaborates with COEs and enterprise Shared Services to provide best-in-class talent management, organizational development, employee relations and compensation and benefits solutions to the business.Influences leaders to make effective current and future talent decisions and to develop effective workforce plansPartners with the Talent Acquisition team and hiring managers within stakeholder groups to fill open positions with top talent while identifying and escalating appropriate alternatives for hard to fill positions.Provides developmental coaching and feedback to leaders and people managers.Advises the business in establishing clear and enticing internal career paths for their organizationsIdentifies current and future talent development and learning requirements.Executes and build upon existing performance programs (e.g talent reviews, appraisal processes); and identifying opportunities to strengthen the status quoPartners with management on employee relations scenarios including ADA, FMLA, and other sensitive situations; conduct investigations as required and advise the business on most effective solution.to those stakeholdersPartners with the Total Rewards team on compensation strategies enabling the organization's ability to attract and retain top talentWorks with HR Operations and Shared Services teams to execute regularly occurring reorganizations and employee changes.Serve as a program manager for large scale HR projects as assignedFacilitates and presents team development presentations, exercises, models, and activities  Education and Experience Required:Bachelor's degree or equivalent experienceApproximately 8-10 years or more of experience gained through increasingly responsible positions within Human Resources; at least 5 years of experience in a strategic HR Business Partnering role.Demonstrated history of change management successes related to HR operations.Working experience in the technology industry required.Skills and Abilities Required:Demonstrated leadership in building and implementing programs in one or more functional areas of the HR discipline-- which may include recruiting, employee relations, performance management, benefits, compensation, training and organizational development-preferably in the technology or professional services industry during a period of rapid growthAbility to provide credible HR guidance to and influence management at all levels, including Senior LeadershipExceptional communication skills, including group presentation and relationship development skillsProfessional, confident manner and poised and articulate demeanorAbility to work effectively with a wide array of personality types and all job levelsDemonstrated history of exemplary ethics and integrity, including ability to handle and maintain the integrity of confidential informationActive commitment to the identification and appropriate resolution of all business issues, whether they are rooted in business problems or are pure compliance concernsDemonstrated ability to assume sole and independent responsibility for projectsAbility to exercise discretion and independent judgment with respect to significant mattersathenahealth, Inc. is a leading provider of web-based business services for medical groups. athenahealth's service offerings are based on proprietary web-native practice management and electronic health record (EHR) network, a continuously updated payer knowledge-base, integrated back-office service operations, and automated and live patient communication services. 
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