athenahealth
athenahealth delivers cloud-based services for EHR, practice management and care coordination.
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Now Hiring @ athenahealth

Platform Architect
The Opportunity:athenahealth is transforming healthcare by creating easy to use, ultra-powerful, cloud based tools which allow medical professionals to focus on what they do best - treat patients.  Our product and services impact the practice of medicine for half of all physicians in the US.  Our network covers over 46 million patient lives and 160 million visits per year. We are a technology-enabled services company, and as we progress towards our vision of being the health information backbone for the entire nation, we need to ensure that athena's products are built on a truly elastic and performant platform.  We are embarking on an initiative to build a next generation platform and deliver a new set of core services that will allow our own product teams, as well as external 3rd parties, to efficiently consume and manipulate massive data sets and operate at the truly massive scale we need to in order to service the health information needs of the country.  Come join our team and help make this aspiration a reality. Position Summary:As a Platform Architect you will be responsible for leading the technical strategy and vision for one or more components of athenahealth's next generation platform, closely working with other technologists to define key architectural capabilities, guide development teams on their successful implementation, and ensure the stability, security and scalability of our systems.  The role requires you to have a deep understanding of a variety of technology stacks, components, and languages; calling upon that knowledge to make critical technical design decisions. At a high level, the group's initiatives cover a set of services that will:Provide a centralized healthcare data I/O framework allowing any system or user, both internal and external to extract, search and persist data at scaleProvide a programmatic and GUI-based means of managing the orchestration of state-machines, complex event processing, and the massive amount of ETL we perform on a daily basisProvide a holistic and consolidated view on a patient's demographic, claim and clinical data regardless of whether the data is sourced from an athena practice, another vendor's acute or ambulatory EHR or any point of care in the care continuum.Responsibilities include: Drive the strategic vision of the technology within the platform, aligning the technological and architectural visions to ensure current and future stability and scalability of athena products and platform services.Lead and advise one or more scrum teams, providing mentorship and guidance on technical decisions, and ensuring alignment of teams to strategic goals.Identify and evaluate open source, commercial, and "Platform as a Service" solutions to determine where and how to leverage them, or when it's more appropriate to build from scratch.Lead by example with hands-on development of high quality, production code that powers critical pieces of the product.Perform design and code reviews to ensure code quality throughout the platform.Lead discussions and make specific recommendations for platform improvements from a technical perspective.Primary source of communication on current state of the platform's technology stack.Work with application team stakeholders to ensure the platform is delivering value to our products as anticipated. Education, Experience, & Skills Required:Bachelor Degree or equivalent10-12 years of professional experienceExpert software engineering skills and deep knowledge of computer science fundamentalsExcellent understanding of scalable, cloud architectures, RESTful API design and microservices and experience in applying them to real world problemsExperience working in large scale, agile environmentSubstantial expertise in one or more modern programming languages; Java and/or JavaScript(Node.js) preferredExtensive hands-on experience with one or more of modern web application stacks such as LAMP, MEAN, Dropwizard or Spring BootDeep understanding and hands-on experience with NoSQL and other distributed, big data technologies (Spark, Kafka, Cassandra, Elasticsearch) and strong familiarity with Unix/Linux, SQL.
Platform Architect
The Opportunity:athenahealth is transforming healthcare by creating easy to use, ultra-powerful, cloud based tools which allow medical professionals to focus on what they do best - treat patients.  Our product and services impact the practice of medicine for half of all physicians in the US.  Our network covers over 46 million patient lives and 160 million visits per year. We are a technology-enabled services company, and as we progress towards our vision of being the health information backbone for the entire nation, we need to ensure that athena's products are built on a truly elastic and performant platform.  We are embarking on an initiative to build a next generation platform and deliver a new set of core services that will allow our own product teams, as well as external 3rd parties, to efficiently consume and manipulate massive data sets and operate at the truly massive scale we need to in order to service the health information needs of the country.  Come join our team and help make this aspiration a reality. Position Summary:As a Platform Architect you will be responsible for leading the technical strategy and vision for one or more components of athenahealth's next generation platform, closely working with other technologists to define key architectural capabilities, guide development teams on their successful implementation, and ensure the stability, security and scalability of our systems.  The role requires you to have a deep understanding of a variety of technology stacks, components, and languages; calling upon that knowledge to make critical technical design decisions. At a high level, the group's initiatives cover a set of services that will:Provide a centralized healthcare data I/O framework allowing any system or user, both internal and external to extract, search and persist data at scaleProvide a programmatic and GUI-based means of managing the orchestration of state-machines, complex event processing, and the massive amount of ETL we perform on a daily basisProvide a holistic and consolidated view on a patient's demographic, claim and clinical data regardless of whether the data is sourced from an athena practice, another vendor's acute or ambulatory EHR or any point of care in the care continuum.Responsibilities include: Drive the strategic vision of the technology within the platform, aligning the technological and architectural visions to ensure current and future stability and scalability of athena products and platform services.Lead and advise one or more scrum teams, providing mentorship and guidance on technical decisions, and ensuring alignment of teams to strategic goals.Identify and evaluate open source, commercial, and "Platform as a Service" solutions to determine where and how to leverage them, or when it's more appropriate to build from scratch.Lead by example with hands-on development of high quality, production code that powers critical pieces of the product.Perform design and code reviews to ensure code quality throughout the platform.Lead discussions and make specific recommendations for platform improvements from a technical perspective.Primary source of communication on current state of the platform's technology stack.Work with application team stakeholders to ensure the platform is delivering value to our products as anticipated. Education, Experience, & Skills Required:Bachelor Degree or equivalent10-12 years of professional experienceExpert software engineering skills and deep knowledge of computer science fundamentalsExcellent understanding of scalable, cloud architectures, RESTful API design and microservices and experience in applying them to real world problemsExperience working in large scale, agile environmentSubstantial expertise in one or more modern programming languages; Java and/or JavaScript(Node.js) preferredExtensive hands-on experience with one or more of modern web application stacks such as LAMP, MEAN, Dropwizard or Spring BootDeep understanding and hands-on experience with NoSQL and other distributed, big data technologies (Spark, Kafka, Cassandra, Elasticsearch) and strong familiarity with Unix/Linux, SQL.
Data Science Architect- NLP
Position Summary:This individual will serve as technical leader for athenahealth's data scientists focused on NLP and related projects.  Understanding and incorporating information within unstructured text has never been more important to our growth and success as a company.  Applications are numerous, impactful, and (objectively) fascinating:  understanding client sentiment and satisfaction, extracting clinical content from provider notes and patient health history, automating care management via chat interfaces, parsing and rectifying patient records across different EMRs, and more. This is one of the fastest growing and important domains within Data Science.  You will set the team up for success, defining best practices, illustrating canonical methods, designing roadmaps for new NLP projects, and recommending the best technologies for the task at hand. Keywords applicable to you include:  topic modeling, semantic analysis, sentiment analysis, text classification, text clustering, information extraction, entity mapping, terminology mapping, ontology learning, deep learning. Responsibilities include but are not limited to:45% [Primary Function] Technical ExecutionIdentify opportunities for different NLP techniques and evaluate which are bestLead specification, design, and implementation of advanced analytics projectsStay abreast and evaluate the latest in analytics technologies and determine how to incorporate these into our data science best practicesUnderstand and follow conventions and best practices for analysis, statistics, modeling, coding, and architecture; hold other members of the team accountable for doing soDevelop and adhere to rigorous testing of statistics, models, and codeDevelop training materials and educate others on best practices 40% Contributions to the TeamAct as subject matter expert for advanced analytics, specifically within the domain of NLPDevelop roadmaps for advanced analytics projects and support decomposition into scrum artifacts such as epics, stories, and tasks; estimate size of tasks for project managementIntegrate with and support the team in executing developed roadmaps; volunteer for work in the backlog; coordinate efforts across the team to ensure completion and effectivenessParticipate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectivesParticipate in team member interview process as needed 15% Cross functional Coordination and CommunicationBuild strong relationships with cross-functional team members and business stakeholdersShare business and technical learnings with the broader engineering and product organization, while adapting approach for different audiencesBe an evangelist for data science within the company, and help non-technical partners understand how they can benefit from data science  Work collaboratively across the Technology, UX, and Product organizations to ensure alignment towards business goals Education, Experience and Skills Required:Advanced degree (PHD, MS) in relevant field. For example, but not limited to: physics, math, or computer science5+ years of professional experience designing, building, training, deploying and evaluating NLP models in production software environments at scaleExcellent verbal communication and business writing skillsExperience collaborating with cross functional teamsHealthcare experience preferred, but not requiredAgile/Scrum methodology experience preferredFamiliarity with Linux/Unix/Shell environmentsProficiency with at least one programming language (such as Perl, python, C/C++, java)Proficiency with data analysis languages and tools such as Python/Jupityr, R/RStudioProficiency with relational databases and SQL including query analysis and optimizationExperience with big data and analysis technologies preferred such as Hadoop, Spark, H2OAWS experience preferred Behaviors and Abilities Required: You love to own & lead dynamic, important work, and have always excelled regardless of your prior field or roleYou find it difficult to turn down a good challenge; you ask a lot of questions & appreciate when others do so tooYou excel at building relationships and influencing at senior leadership levels Possess an eagerness to learn and disseminate new knowledgeHave the ability to communicate technical information to non-technical audiencesAbility to be flexible and change with the environment, industry and business demandsStrong project management abilities, ideally using agile methodologies
Data Science Architect- NLP
Position Summary:This individual will serve as technical leader for athenahealth's data scientists focused on NLP and related projects.  Understanding and incorporating information within unstructured text has never been more important to our growth and success as a company.  Applications are numerous, impactful, and (objectively) fascinating:  understanding client sentiment and satisfaction, extracting clinical content from provider notes and patient health history, automating care management via chat interfaces, parsing and rectifying patient records across different EMRs, and more. This is one of the fastest growing and important domains within Data Science.  You will set the team up for success, defining best practices, illustrating canonical methods, designing roadmaps for new NLP projects, and recommending the best technologies for the task at hand. Keywords applicable to you include:  topic modeling, semantic analysis, sentiment analysis, text classification, text clustering, information extraction, entity mapping, terminology mapping, ontology learning, deep learning. Responsibilities include but are not limited to:45% [Primary Function] Technical ExecutionIdentify opportunities for different NLP techniques and evaluate which are bestLead specification, design, and implementation of advanced analytics projectsStay abreast and evaluate the latest in analytics technologies and determine how to incorporate these into our data science best practicesUnderstand and follow conventions and best practices for analysis, statistics, modeling, coding, and architecture; hold other members of the team accountable for doing soDevelop and adhere to rigorous testing of statistics, models, and codeDevelop training materials and educate others on best practices 40% Contributions to the TeamAct as subject matter expert for advanced analytics, specifically within the domain of NLPDevelop roadmaps for advanced analytics projects and support decomposition into scrum artifacts such as epics, stories, and tasks; estimate size of tasks for project managementIntegrate with and support the team in executing developed roadmaps; volunteer for work in the backlog; coordinate efforts across the team to ensure completion and effectivenessParticipate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectivesParticipate in team member interview process as needed 15% Cross functional Coordination and CommunicationBuild strong relationships with cross-functional team members and business stakeholdersShare business and technical learnings with the broader engineering and product organization, while adapting approach for different audiencesBe an evangelist for data science within the company, and help non-technical partners understand how they can benefit from data science  Work collaboratively across the Technology, UX, and Product organizations to ensure alignment towards business goals Education, Experience and Skills Required:Advanced degree (PHD, MS) in relevant field. For example, but not limited to: physics, math, or computer science5+ years of professional experience designing, building, training, deploying and evaluating NLP models in production software environments at scaleExcellent verbal communication and business writing skillsExperience collaborating with cross functional teamsHealthcare experience preferred, but not requiredAgile/Scrum methodology experience preferredFamiliarity with Linux/Unix/Shell environmentsProficiency with at least one programming language (such as Perl, python, C/C++, java)Proficiency with data analysis languages and tools such as Python/Jupityr, R/RStudioProficiency with relational databases and SQL including query analysis and optimizationExperience with big data and analysis technologies preferred such as Hadoop, Spark, H2OAWS experience preferred Behaviors and Abilities Required: You love to own & lead dynamic, important work, and have always excelled regardless of your prior field or roleYou find it difficult to turn down a good challenge; you ask a lot of questions & appreciate when others do so tooYou excel at building relationships and influencing at senior leadership levels Possess an eagerness to learn and disseminate new knowledgeHave the ability to communicate technical information to non-technical audiencesAbility to be flexible and change with the environment, industry and business demandsStrong project management abilities, ideally using agile methodologies
Business Development Representative- Class of 2018 (ATL)
*Graduating Spring 2018*Position Summary: The Business Development Representative (BDR) is responsible for being the first personal touchpoint to inbound inquiries to athenahealth's services through executing against assigned tasks. The Business Development Representative will follow defined tasks in nurturing and verifying lead qualifications for practices with up to 1-6 providers, while contributing to the driving of athenahealth prospects towards sales qualification.  Responsibilities include but are not limited to:  Outreach and Qualification (80%) Timely responding to inbound inquiries to practices with up to 6 providers, through defined outreach tasks, promoting athena's services through direct phone and email outreach, serving as the first touchpoint in nurturing along the sales pipeline Confirm qualification of leads through verifying factors such as practice details and current system offerings Passing qualified and nurtured leads to Sales Executives    Nurture (20%)Follow up outreach to prospects along the nurture stream, through task driven contact following marketing activity Outreach driving prospects to athena sponsored and hosted events   Education, Experience, & Skills Required: * Bachelor's degree or equivalent experience* Computer knowledge/technological skills- the person should be adept in using search tools, browsers and also email features; attaching files to correspondence, utilizing tracking and management features, including familiarity of CRM solutions* Knowledge of sales & customer service principles and methods* Call center experience (preferred but not required)* Experience working in a commissioned environment is preferred* A strong working knowledge of Microsoft Office, and specifically Excel and Word Desired Personal Attributes * Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed* Good social skills, takes initiative, resilient and persuasive* Attention to detail* Ability to comprehend, capture as well as interpret and react to basic customer information* Ability to treat people with respect under all circumstances* Ability to adapt to change and meet the changing demands of the work environment* Dependability; to follow instructions as well as take responsibility for their actions* Quality management - look for means of improving as well as promoting quality* Great written and verbal communication skills and a sound knowledge of telephone etiquette* Ability to make efficient use of resources* Resourceful approach to solving problems* Ability to maintain poise and a sense of humor in a fast-paced work environment* High level of motivation / energy - hungry to succeed and advance* Able to maintain customer confidentiality 
Business Development Representative- Class of 2018 (ATL)
*Graduating Spring 2018*Position Summary: The Business Development Representative (BDR) is responsible for being the first personal touchpoint to inbound inquiries to athenahealth's services through executing against assigned tasks. The Business Development Representative will follow defined tasks in nurturing and verifying lead qualifications for practices with up to 1-6 providers, while contributing to the driving of athenahealth prospects towards sales qualification.  Responsibilities include but are not limited to:  Outreach and Qualification (80%) Timely responding to inbound inquiries to practices with up to 6 providers, through defined outreach tasks, promoting athena's services through direct phone and email outreach, serving as the first touchpoint in nurturing along the sales pipeline Confirm qualification of leads through verifying factors such as practice details and current system offerings Passing qualified and nurtured leads to Sales Executives    Nurture (20%)Follow up outreach to prospects along the nurture stream, through task driven contact following marketing activity Outreach driving prospects to athena sponsored and hosted events   Education, Experience, & Skills Required: * Bachelor's degree or equivalent experience* Computer knowledge/technological skills- the person should be adept in using search tools, browsers and also email features; attaching files to correspondence, utilizing tracking and management features, including familiarity of CRM solutions* Knowledge of sales & customer service principles and methods* Call center experience (preferred but not required)* Experience working in a commissioned environment is preferred* A strong working knowledge of Microsoft Office, and specifically Excel and Word Desired Personal Attributes * Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed* Good social skills, takes initiative, resilient and persuasive* Attention to detail* Ability to comprehend, capture as well as interpret and react to basic customer information* Ability to treat people with respect under all circumstances* Ability to adapt to change and meet the changing demands of the work environment* Dependability; to follow instructions as well as take responsibility for their actions* Quality management - look for means of improving as well as promoting quality* Great written and verbal communication skills and a sound knowledge of telephone etiquette* Ability to make efficient use of resources* Resourceful approach to solving problems* Ability to maintain poise and a sense of humor in a fast-paced work environment* High level of motivation / energy - hungry to succeed and advance* Able to maintain customer confidentiality 
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