To deliver high quality healthcare emphasizing excellence and compassion consistent with the healing ministry of Jesus Christ.
Hendrick will be a financially stable, regional health and medical system providing quality comprehensive services with optimal outcomes that meet the evolving needs of the citizens of the Big Country, maintaining a safe and productive work environment for our employees and physicians.
As employees of Hendrick Medical Center, we work together to fulfill our mission by living these values:
Integrity – We believe in being consistently honest and trustworthy.
In whatever role we perform, we can be trusted to strive for excellence in every situation. Every day, through the choices we make, we demonstrate accountability to those we serve by being open, ethical and honest. In an environment of trust, we are able to keep our promises, admit our mistakes and fulfill a faithful balance of our core values.
Teamwork – We believe that together everyone achieves more.
Because people are the source of our success, we value and trust the role that each person, department and discipline plays in accomplishing our purpose. We seek to understand the many ways in which we are dependent on each other, so we are able to create enduring relationships among ourselves, our patients and our customers.
Quality – We believe in setting high standards and dedicating ourselves to continuous improvement.
Because caring for people is the foundation of what we do, every person, no matter what role he or she performs in the operations of the system, is committed to achieving and maintaining a high standard of excellence. We seek continuous quality improvement and measure our successes in order to be the very best.
Compassion – We believe in seeking ways to ease suffering, promote healing and encourage hope.
We maintain an environment of care that nurtures body, mind and spirit. We respect our patients, their concerns, rights and expectations. We strive to earn their loyalty by anticipating their needs and fostering respect for their individual dignity.