Mastercard
For nearly 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter.
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About Mastercard

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Our Vision: A World Beyond Cash™  

Our Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Priceless Possibilities

Life at Mastercard

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At Mastercard, we thrive on innovation so we can change the way the world pays and gets paid. This commitment has allowed us to attract and retain employees who like to work in a creative, challenging environment.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

Our Global Diversity Office provides a framework that supports business processes and procedures by considering, integrating and leveraging diversity globally.

Opportunities at Mastercard

Director, Financial Business Development
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Financial Business DevelopmentOverview:This role is a key member of the North America (N.A.) Finance Strategy & Business Development team responsible for managing the customer business development deal process. Responsible for working cross-functionally with regional teams including but not limited to Sales, Legal, Product, Risk, Franchise, Pricing, Financial Planners on the establishment, management and execution of strategic and complex customer business agreements.Role:Role will require someone proficient at managing multiple tasks and be able to prioritize with teams to ensure deals are addressed in a timely manner. The workload is dynamic and may include long and short term projects which will involve collaboration with various departments within Mastercard.Candidate should have a sound understanding of the Mastercard business, pricing, overall strategy and be able to utilize that knowledge into making well-thought out and sound recommendations to help Mastercard retain and win new card business, while protecting Mastercard financially. * Assist in the development and implementation of long-term strategies to enhance Mastercard profitability and competitive leverage. Assist by providing consultative support, thought leadership, strategy development, innovative ideas and approaches to the senior management team of N.A. Markets. * Manage, with the Customer Account Teams, the development, negotiation and finalization of customer business agreements requiring multiple touch points within Mastercard.* Oversee the management and reporting of business agreements and performance analytics.* Identify opportunities to improve the quality and "success rate" of Mastercard's proposals, which may include evaluation of the deal process to deliver efficiencies and value added improvements. * Maintain the development of repeatable processes for effective deal management embodying best practices and innovative approaches that can be replicated and emulated across the sales organization.* Provide training to various segments within N.A. Markets on deal strategy and financial modeling.* Participate in customer negotiations and presentations. All About You:* Possesses a solutions oriented style by using methods to solve difficult problems with effective solutions: probes all sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers. * Demonstrates thought leadership; can anticipate future consequences and trends accurately; can effectively deal with ambiguity and change, can decide and act without having 100% of the necessary information; can shape and influence others. * Must have a strong business and financial acumen. Knowledgeable in current and possible future policies, practices, trends and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. * Customer focused individual, who is dedicated to meeting the expectations and requirements of internal and external customers.Experience/skills required:* Ideally experience in both financial and customer-facing roles* Leadership presence and credibility with various levels of management* Ability to thrive and effectively collaborate in cross-functional team environment* Strong verbal, written and presentation skills required including the ability to communicate effectively with customers at various management levels* Possesses a natural collaborative style, and is able to work effectively and efficiently across the multiple areas and levels of the Mastercard organization* Self-motivated with a proven track record of delivering success while operating within a team environment* Modeling competency utilizing Microsoft ExcelEducation required:Bachelor's Degree in Finance, Accounting or BusinessMaster's Degree preferred Equal Opportunity Employer","value":"Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Financial Business DevelopmentOverview:This role is a key member of the North America (N.A.) Finance Strategy & Business Development team responsible for managing the customer business development deal process. Responsible for working cross-functionally with regional teams including but not limited to Sales, Legal, Product, Risk, Franchise, Pricing, Financial Planners on the establishment, management and execution of strategic and complex customer business agreements.Role:Role will require someone proficient at managing multiple tasks and be able to prioritize with teams to ensure deals are addressed in a timely manner. The workload is dynamic and may include long and short term projects which will involve collaboration with various departments within Mastercard.Candidate should have a sound understanding of the Mastercard business, pricing, overall strategy and be able to utilize that knowledge into making well-thought out and sound recommendations to help Mastercard retain and win new card business, while protecting Mastercard financially. * Assist in the development and implementation of long-term strategies to enhance Mastercard profitability and competitive leverage. Assist by providing consultative support, thought leadership, strategy development, innovative ideas and approaches to the senior management team of N.A. Markets. * Manage, with the Customer Account Teams, the development, negotiation and finalization of customer business agreements requiring multiple touch points within Mastercard.* Oversee the management and reporting of business agreements and performance analytics.* Identify opportunities to improve the quality and "success rate" of Mastercard's proposals, which may include evaluation of the deal process to deliver efficiencies and value added improvements. * Maintain the development of repeatable processes for effective deal management embodying best practices and innovative approaches that can be replicated and emulated across the sales organization.* Provide training to various segments within N.A. Markets on deal strategy and financial modeling.* Participate in customer negotiations and presentations. All About You:* Possesses a solutions oriented style by using methods to solve difficult problems with effective solutions: probes all sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers. * Demonstrates thought leadership; can anticipate future consequences and trends accurately; can effectively deal with ambiguity and change, can decide and act without having 100% of the necessary information; can shape and influence others. * Must have a strong business and financial acumen. Knowledgeable in current and possible future policies, practices, trends and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. * Customer focused individual, who is dedicated to meeting the expectations and requirements of internal and external customers.Experience/skills required:* Ideally experience in both financial and customer-facing roles* Leadership presence and credibility with various levels of management* Ability to thrive and effectively collaborate in cross-functional team environment* Strong verbal, written and presentation skills required including the ability to communicate effectively with customers at various management levels* Possesses a natural collaborative style, and is able to work effectively and efficiently across the multiple areas and levels of the Mastercard organization* Self-motivated with a proven track record of delivering success while operating within a team environment* Modeling competency utilizing Microsoft ExcelEducation required:Bachelor's Degree in Finance, Accounting or BusinessMaster's Degree preferred Equal Opportunity Employer
Director, Financial Business Development
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Financial Business DevelopmentOverview:This role is a key member of the North America (N.A.) Finance Strategy & Business Development team responsible for managing the customer business development deal process. Responsible for working cross-functionally with regional teams including but not limited to Sales, Legal, Product, Risk, Franchise, Pricing, Financial Planners on the establishment, management and execution of strategic and complex customer business agreements.Role:Role will require someone proficient at managing multiple tasks and be able to prioritize with teams to ensure deals are addressed in a timely manner. The workload is dynamic and may include long and short term projects which will involve collaboration with various departments within Mastercard.Candidate should have a sound understanding of the Mastercard business, pricing, overall strategy and be able to utilize that knowledge into making well-thought out and sound recommendations to help Mastercard retain and win new card business, while protecting Mastercard financially. * Assist in the development and implementation of long-term strategies to enhance Mastercard profitability and competitive leverage. Assist by providing consultative support, thought leadership, strategy development, innovative ideas and approaches to the senior management team of N.A. Markets. * Manage, with the Customer Account Teams, the development, negotiation and finalization of customer business agreements requiring multiple touch points within Mastercard.* Oversee the management and reporting of business agreements and performance analytics.* Identify opportunities to improve the quality and "success rate" of Mastercard's proposals, which may include evaluation of the deal process to deliver efficiencies and value added improvements. * Maintain the development of repeatable processes for effective deal management embodying best practices and innovative approaches that can be replicated and emulated across the sales organization.* Provide training to various segments within N.A. Markets on deal strategy and financial modeling.* Participate in customer negotiations and presentations. All About You:* Possesses a solutions oriented style by using methods to solve difficult problems with effective solutions: probes all sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers. * Demonstrates thought leadership; can anticipate future consequences and trends accurately; can effectively deal with ambiguity and change, can decide and act without having 100% of the necessary information; can shape and influence others. * Must have a strong business and financial acumen. Knowledgeable in current and possible future policies, practices, trends and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. * Customer focused individual, who is dedicated to meeting the expectations and requirements of internal and external customers.Experience/skills required:* Ideally experience in both financial and customer-facing roles* Leadership presence and credibility with various levels of management* Ability to thrive and effectively collaborate in cross-functional team environment* Strong verbal, written and presentation skills required including the ability to communicate effectively with customers at various management levels* Possesses a natural collaborative style, and is able to work effectively and efficiently across the multiple areas and levels of the Mastercard organization* Self-motivated with a proven track record of delivering success while operating within a team environment* Modeling competency utilizing Microsoft ExcelEducation required:Bachelor's Degree in Finance, Accounting or BusinessMaster's Degree preferred Equal Opportunity Employer","value":"Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Financial Business DevelopmentOverview:This role is a key member of the North America (N.A.) Finance Strategy & Business Development team responsible for managing the customer business development deal process. Responsible for working cross-functionally with regional teams including but not limited to Sales, Legal, Product, Risk, Franchise, Pricing, Financial Planners on the establishment, management and execution of strategic and complex customer business agreements.Role:Role will require someone proficient at managing multiple tasks and be able to prioritize with teams to ensure deals are addressed in a timely manner. The workload is dynamic and may include long and short term projects which will involve collaboration with various departments within Mastercard.Candidate should have a sound understanding of the Mastercard business, pricing, overall strategy and be able to utilize that knowledge into making well-thought out and sound recommendations to help Mastercard retain and win new card business, while protecting Mastercard financially. * Assist in the development and implementation of long-term strategies to enhance Mastercard profitability and competitive leverage. Assist by providing consultative support, thought leadership, strategy development, innovative ideas and approaches to the senior management team of N.A. Markets. * Manage, with the Customer Account Teams, the development, negotiation and finalization of customer business agreements requiring multiple touch points within Mastercard.* Oversee the management and reporting of business agreements and performance analytics.* Identify opportunities to improve the quality and "success rate" of Mastercard's proposals, which may include evaluation of the deal process to deliver efficiencies and value added improvements. * Maintain the development of repeatable processes for effective deal management embodying best practices and innovative approaches that can be replicated and emulated across the sales organization.* Provide training to various segments within N.A. Markets on deal strategy and financial modeling.* Participate in customer negotiations and presentations. All About You:* Possesses a solutions oriented style by using methods to solve difficult problems with effective solutions: probes all sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers. * Demonstrates thought leadership; can anticipate future consequences and trends accurately; can effectively deal with ambiguity and change, can decide and act without having 100% of the necessary information; can shape and influence others. * Must have a strong business and financial acumen. Knowledgeable in current and possible future policies, practices, trends and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. * Customer focused individual, who is dedicated to meeting the expectations and requirements of internal and external customers.Experience/skills required:* Ideally experience in both financial and customer-facing roles* Leadership presence and credibility with various levels of management* Ability to thrive and effectively collaborate in cross-functional team environment* Strong verbal, written and presentation skills required including the ability to communicate effectively with customers at various management levels* Possesses a natural collaborative style, and is able to work effectively and efficiently across the multiple areas and levels of the Mastercard organization* Self-motivated with a proven track record of delivering success while operating within a team environment* Modeling competency utilizing Microsoft ExcelEducation required:Bachelor's Degree in Finance, Accounting or BusinessMaster's Degree preferred Equal Opportunity Employer
Director, Services Delivery
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Services DeliveryOVERVIEWU.S. Product Delivery (USPD) leads the deployment of MasterCard products and services to market in partnership with our issuing and acquiring customers, other payments eco-system constituents, and internal partners. USPD is responsible for helping customers manage both the technical and business aspects of a program launch, and ultimately ensure an overall excellent customer experience. Additionally, USPD is focused on integrating our delivery experience, learnings and market knowledge back into product management and implementation processes, to help drive and lead our business forward. Services growth is a top Corporate and North American Markets priority in 2017. The Services Delivery vertical within USPD is responsible for managing and ensuring successful go-to-market and implementation of a range of value-added services, including Enterprise Safety & Security (ESS) solutions, Mastercard Network Gateway Solutions (MNGS) and Mastercard Payment Gateway Services (MPGS). This Director level role will initially provide delivery support for ESS Solutions, such as Identity Check Mobile, Location Alerts and Early Detection Service. However, the product set will evolve over time, as new ESS and Gateway solutions come to market. ROLE* Work with cross-functional teams comprised of Global & Regional Product, CIS, GCS and other key partners to assess and ensure Market Readiness for new products that are being launched in the US.* Once a product is Market Ready, lead and manage end-to-end deliveries / implementations in partnership with CIS and other internal teams.* Manage, track, oversee and lead client and internal Mastercard project teams (direct/indirect) as they progress through solution development and delivery. This includes but is not limited to the following key activities: o Coordinating and leading program kick-off meetings o Leading client strategy and planning sessions o Creating and ensuring successful execution of project plans o Conducting regular status calls to ensure alignment and share/track progresso Proactively participating in and leveraging Voice of the Customer and post-implementation reviews to drive continuous improvement * Drive projects to success metrics established with the customer and ensure application of Product Delivery best practices and methodologies.* Provide both business and technical subject matter expertise and support Clients, Account Management teams and Solution Sales teams during sales, pre-launch, launch and post implementation activities. This may include travel to the client locations to facilitate project discussions.* Become an integrated strategic partner and key contributor to relevant Product, Implementation, Account and other teams. * Lead the development or modification of product delivery process maps and other tools that identify assets and functions within Mastercard, and roles/ responsibilities.ALL ABOUT YOU* Financial services and payments industry experience required. Experience and expertise in processing and fraud solutions is strongly preferred. * Ability to seamlessly integrate and implement technical solutions to meet business requirements. Proven competencies in positively influencing business and technical partners to meet and/or exceed business objectives. * Excellent customer relationship management skills and ability to build and maintain strong, positive working relationships at all functional levels within client organizations and internal Mastercard organization is essential.* Proven ability to lead change at all functional levels. Excellent communication skills (verbal and written) and presenting right and relevant information to different audiences as appropriate. Will present to numerous audiences, including internal and client senior executive management and functional business partners. * Extensive project management, problem solving and planning skills with a demonstrated record of success managing multiple projects with clients and internal business partners. * Ability to thrive and effectively collaborate in a dynamic, fast-paced, team environment.* Process improvement experience in identifying continuous improvement, efficiencies and faster ways to get work done with sustained quality.* Travel may be required (up to 15%). Equal Opportunity Employer","value":"Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Services DeliveryOVERVIEWU.S. Product Delivery (USPD) leads the deployment of MasterCard products and services to market in partnership with our issuing and acquiring customers, other payments eco-system constituents, and internal partners. USPD is responsible for helping customers manage both the technical and business aspects of a program launch, and ultimately ensure an overall excellent customer experience. Additionally, USPD is focused on integrating our delivery experience, learnings and market knowledge back into product management and implementation processes, to help drive and lead our business forward. Services growth is a top Corporate and North American Markets priority in 2017. The Services Delivery vertical within USPD is responsible for managing and ensuring successful go-to-market and implementation of a range of value-added services, including Enterprise Safety & Security (ESS) solutions, Mastercard Network Gateway Solutions (MNGS) and Mastercard Payment Gateway Services (MPGS). This Director level role will initially provide delivery support for ESS Solutions, such as Identity Check Mobile, Location Alerts and Early Detection Service. However, the product set will evolve over time, as new ESS and Gateway solutions come to market. ROLE* Work with cross-functional teams comprised of Global & Regional Product, CIS, GCS and other key partners to assess and ensure Market Readiness for new products that are being launched in the US.* Once a product is Market Ready, lead and manage end-to-end deliveries / implementations in partnership with CIS and other internal teams.* Manage, track, oversee and lead client and internal Mastercard project teams (direct/indirect) as they progress through solution development and delivery. This includes but is not limited to the following key activities: o Coordinating and leading program kick-off meetings o Leading client strategy and planning sessions o Creating and ensuring successful execution of project plans o Conducting regular status calls to ensure alignment and share/track progresso Proactively participating in and leveraging Voice of the Customer and post-implementation reviews to drive continuous improvement * Drive projects to success metrics established with the customer and ensure application of Product Delivery best practices and methodologies.* Provide both business and technical subject matter expertise and support Clients, Account Management teams and Solution Sales teams during sales, pre-launch, launch and post implementation activities. This may include travel to the client locations to facilitate project discussions.* Become an integrated strategic partner and key contributor to relevant Product, Implementation, Account and other teams. * Lead the development or modification of product delivery process maps and other tools that identify assets and functions within Mastercard, and roles/ responsibilities.ALL ABOUT YOU* Financial services and payments industry experience required. Experience and expertise in processing and fraud solutions is strongly preferred. * Ability to seamlessly integrate and implement technical solutions to meet business requirements. Proven competencies in positively influencing business and technical partners to meet and/or exceed business objectives. * Excellent customer relationship management skills and ability to build and maintain strong, positive working relationships at all functional levels within client organizations and internal Mastercard organization is essential.* Proven ability to lead change at all functional levels. Excellent communication skills (verbal and written) and presenting right and relevant information to different audiences as appropriate. Will present to numerous audiences, including internal and client senior executive management and functional business partners. * Extensive project management, problem solving and planning skills with a demonstrated record of success managing multiple projects with clients and internal business partners. * Ability to thrive and effectively collaborate in a dynamic, fast-paced, team environment.* Process improvement experience in identifying continuous improvement, efficiencies and faster ways to get work done with sustained quality.* Travel may be required (up to 15%). Equal Opportunity Employer
Director, Services Delivery
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Services DeliveryOVERVIEWU.S. Product Delivery (USPD) leads the deployment of MasterCard products and services to market in partnership with our issuing and acquiring customers, other payments eco-system constituents, and internal partners. USPD is responsible for helping customers manage both the technical and business aspects of a program launch, and ultimately ensure an overall excellent customer experience. Additionally, USPD is focused on integrating our delivery experience, learnings and market knowledge back into product management and implementation processes, to help drive and lead our business forward. Services growth is a top Corporate and North American Markets priority in 2017. The Services Delivery vertical within USPD is responsible for managing and ensuring successful go-to-market and implementation of a range of value-added services, including Enterprise Safety & Security (ESS) solutions, Mastercard Network Gateway Solutions (MNGS) and Mastercard Payment Gateway Services (MPGS). This Director level role will initially provide delivery support for ESS Solutions, such as Identity Check Mobile, Location Alerts and Early Detection Service. However, the product set will evolve over time, as new ESS and Gateway solutions come to market. ROLE* Work with cross-functional teams comprised of Global & Regional Product, CIS, GCS and other key partners to assess and ensure Market Readiness for new products that are being launched in the US.* Once a product is Market Ready, lead and manage end-to-end deliveries / implementations in partnership with CIS and other internal teams.* Manage, track, oversee and lead client and internal Mastercard project teams (direct/indirect) as they progress through solution development and delivery. This includes but is not limited to the following key activities: o Coordinating and leading program kick-off meetings o Leading client strategy and planning sessions o Creating and ensuring successful execution of project plans o Conducting regular status calls to ensure alignment and share/track progresso Proactively participating in and leveraging Voice of the Customer and post-implementation reviews to drive continuous improvement * Drive projects to success metrics established with the customer and ensure application of Product Delivery best practices and methodologies.* Provide both business and technical subject matter expertise and support Clients, Account Management teams and Solution Sales teams during sales, pre-launch, launch and post implementation activities. This may include travel to the client locations to facilitate project discussions.* Become an integrated strategic partner and key contributor to relevant Product, Implementation, Account and other teams. * Lead the development or modification of product delivery process maps and other tools that identify assets and functions within Mastercard, and roles/ responsibilities.ALL ABOUT YOU* Financial services and payments industry experience required. Experience and expertise in processing and fraud solutions is strongly preferred. * Ability to seamlessly integrate and implement technical solutions to meet business requirements. Proven competencies in positively influencing business and technical partners to meet and/or exceed business objectives. * Excellent customer relationship management skills and ability to build and maintain strong, positive working relationships at all functional levels within client organizations and internal Mastercard organization is essential.* Proven ability to lead change at all functional levels. Excellent communication skills (verbal and written) and presenting right and relevant information to different audiences as appropriate. Will present to numerous audiences, including internal and client senior executive management and functional business partners. * Extensive project management, problem solving and planning skills with a demonstrated record of success managing multiple projects with clients and internal business partners. * Ability to thrive and effectively collaborate in a dynamic, fast-paced, team environment.* Process improvement experience in identifying continuous improvement, efficiencies and faster ways to get work done with sustained quality.* Travel may be required (up to 15%). Equal Opportunity Employer","value":"Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Services DeliveryOVERVIEWU.S. Product Delivery (USPD) leads the deployment of MasterCard products and services to market in partnership with our issuing and acquiring customers, other payments eco-system constituents, and internal partners. USPD is responsible for helping customers manage both the technical and business aspects of a program launch, and ultimately ensure an overall excellent customer experience. Additionally, USPD is focused on integrating our delivery experience, learnings and market knowledge back into product management and implementation processes, to help drive and lead our business forward. Services growth is a top Corporate and North American Markets priority in 2017. The Services Delivery vertical within USPD is responsible for managing and ensuring successful go-to-market and implementation of a range of value-added services, including Enterprise Safety & Security (ESS) solutions, Mastercard Network Gateway Solutions (MNGS) and Mastercard Payment Gateway Services (MPGS). This Director level role will initially provide delivery support for ESS Solutions, such as Identity Check Mobile, Location Alerts and Early Detection Service. However, the product set will evolve over time, as new ESS and Gateway solutions come to market. ROLE* Work with cross-functional teams comprised of Global & Regional Product, CIS, GCS and other key partners to assess and ensure Market Readiness for new products that are being launched in the US.* Once a product is Market Ready, lead and manage end-to-end deliveries / implementations in partnership with CIS and other internal teams.* Manage, track, oversee and lead client and internal Mastercard project teams (direct/indirect) as they progress through solution development and delivery. This includes but is not limited to the following key activities: o Coordinating and leading program kick-off meetings o Leading client strategy and planning sessions o Creating and ensuring successful execution of project plans o Conducting regular status calls to ensure alignment and share/track progresso Proactively participating in and leveraging Voice of the Customer and post-implementation reviews to drive continuous improvement * Drive projects to success metrics established with the customer and ensure application of Product Delivery best practices and methodologies.* Provide both business and technical subject matter expertise and support Clients, Account Management teams and Solution Sales teams during sales, pre-launch, launch and post implementation activities. This may include travel to the client locations to facilitate project discussions.* Become an integrated strategic partner and key contributor to relevant Product, Implementation, Account and other teams. * Lead the development or modification of product delivery process maps and other tools that identify assets and functions within Mastercard, and roles/ responsibilities.ALL ABOUT YOU* Financial services and payments industry experience required. Experience and expertise in processing and fraud solutions is strongly preferred. * Ability to seamlessly integrate and implement technical solutions to meet business requirements. Proven competencies in positively influencing business and technical partners to meet and/or exceed business objectives. * Excellent customer relationship management skills and ability to build and maintain strong, positive working relationships at all functional levels within client organizations and internal Mastercard organization is essential.* Proven ability to lead change at all functional levels. Excellent communication skills (verbal and written) and presenting right and relevant information to different audiences as appropriate. Will present to numerous audiences, including internal and client senior executive management and functional business partners. * Extensive project management, problem solving and planning skills with a demonstrated record of success managing multiple projects with clients and internal business partners. * Ability to thrive and effectively collaborate in a dynamic, fast-paced, team environment.* Process improvement experience in identifying continuous improvement, efficiencies and faster ways to get work done with sustained quality.* Travel may be required (up to 15%). Equal Opportunity Employer
Offers Application Support/Biz Ops-2
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleOffers Application Support/Biz Ops-2Deliver World Class Support for Web / Java Applications and their infrastructureResolve internet architectural and operational problems impacting infrastructure, product availability and general performance globally.Implement, manage and support internet applications and components while leveraging current Biz Ops standards and best practices.Perform problem diagnosis; troubleshooting; performance tuning; capacity planning and configuration management for Internet based Applications and components.Assure system stability and future compatibility by managing complex monitoring solutions for all relevant systems.Able to be on-call (2nd level engineer) for any production support issues and act in a prompt manner. You must be reachable at all times during your on-call shift.Have an Automation mindset, always looking for ways to safely improve process speed and support ability.Qualifications:Successful candidates will have had intermediate or greater experience supporting Java Applications running in JBoss, WebSphere, Tomcat or other Java Application Servers.Working knowledge of the ITSM , TCO and Agile processes.Perform SQL and Hadoop queries to gather information from the back-end systems.Knowledge on basic scripting language like python and bash scripts.Able to work with batch job processing and multiple teams to troubleshoot and analyze and issue from end-to-end.Set up alerts base on application needs. Create automation script to automate major repetitive tasksWorking knowledge of the ITSM , TCO and Agile processes.BS Degree or equivalent combination of experience and formal education Equal Opportunity Employer","value":"Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleOffers Application Support/Biz Ops-2Deliver World Class Support for Web / Java Applications and their infrastructureResolve internet architectural and operational problems impacting infrastructure, product availability and general performance globally.Implement, manage and support internet applications and components while leveraging current Biz Ops standards and best practices.Perform problem diagnosis; troubleshooting; performance tuning; capacity planning and configuration management for Internet based Applications and components.Assure system stability and future compatibility by managing complex monitoring solutions for all relevant systems.Able to be on-call (2nd level engineer) for any production support issues and act in a prompt manner. You must be reachable at all times during your on-call shift.Have an Automation mindset, always looking for ways to safely improve process speed and support ability.Qualifications:Successful candidates will have had intermediate or greater experience supporting Java Applications running in JBoss, WebSphere, Tomcat or other Java Application Servers.Working knowledge of the ITSM , TCO and Agile processes.Perform SQL and Hadoop queries to gather information from the back-end systems.Knowledge on basic scripting language like python and bash scripts.Able to work with batch job processing and multiple teams to troubleshoot and analyze and issue from end-to-end.Set up alerts base on application needs. Create automation script to automate major repetitive tasksWorking knowledge of the ITSM , TCO and Agile processes.BS Degree or equivalent combination of experience and formal education Equal Opportunity Employer
Offers Application Support/Biz Ops-2
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleOffers Application Support/Biz Ops-2Deliver World Class Support for Web / Java Applications and their infrastructureResolve internet architectural and operational problems impacting infrastructure, product availability and general performance globally.Implement, manage and support internet applications and components while leveraging current Biz Ops standards and best practices.Perform problem diagnosis; troubleshooting; performance tuning; capacity planning and configuration management for Internet based Applications and components.Assure system stability and future compatibility by managing complex monitoring solutions for all relevant systems.Able to be on-call (2nd level engineer) for any production support issues and act in a prompt manner. You must be reachable at all times during your on-call shift.Have an Automation mindset, always looking for ways to safely improve process speed and support ability.Qualifications:Successful candidates will have had intermediate or greater experience supporting Java Applications running in JBoss, WebSphere, Tomcat or other Java Application Servers.Working knowledge of the ITSM , TCO and Agile processes.Perform SQL and Hadoop queries to gather information from the back-end systems.Knowledge on basic scripting language like python and bash scripts.Able to work with batch job processing and multiple teams to troubleshoot and analyze and issue from end-to-end.Set up alerts base on application needs. Create automation script to automate major repetitive tasksWorking knowledge of the ITSM , TCO and Agile processes.BS Degree or equivalent combination of experience and formal education Equal Opportunity Employer","value":"Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleOffers Application Support/Biz Ops-2Deliver World Class Support for Web / Java Applications and their infrastructureResolve internet architectural and operational problems impacting infrastructure, product availability and general performance globally.Implement, manage and support internet applications and components while leveraging current Biz Ops standards and best practices.Perform problem diagnosis; troubleshooting; performance tuning; capacity planning and configuration management for Internet based Applications and components.Assure system stability and future compatibility by managing complex monitoring solutions for all relevant systems.Able to be on-call (2nd level engineer) for any production support issues and act in a prompt manner. You must be reachable at all times during your on-call shift.Have an Automation mindset, always looking for ways to safely improve process speed and support ability.Qualifications:Successful candidates will have had intermediate or greater experience supporting Java Applications running in JBoss, WebSphere, Tomcat or other Java Application Servers.Working knowledge of the ITSM , TCO and Agile processes.Perform SQL and Hadoop queries to gather information from the back-end systems.Knowledge on basic scripting language like python and bash scripts.Able to work with batch job processing and multiple teams to troubleshoot and analyze and issue from end-to-end.Set up alerts base on application needs. Create automation script to automate major repetitive tasksWorking knowledge of the ITSM , TCO and Agile processes.BS Degree or equivalent combination of experience and formal education Equal Opportunity Employer
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