Monterey Bay Aquarium
The mission of the nonprofit Monterey Bay Aquarium is to inspire conservation of the ocean.
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What Sets Us Apart

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1. We're an inclusive, committed, diverse group of people who collaborate.

 

2. We're passionate about learning more and doing more to better our world.

 

3. We're all dedicated to conservation of the ocean.

Making a Difference

Our Culture

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Working at the Monterey Bay Aquarium is more than just going to the office every day. In addition to our purpose-driven work in one of the most beautiful spots in the world, we offer a competitive compensation and benefits package (medical, dental and life insurance; floating holidays, vacation and sick time) including a couple of things we feel distinguish us: a unique and generous retirement plan and a wellness program staff can't wait to join. We do our best to walk the talk so we offer our team members discounts at our Cafe, which serves local, sustainable and organic foods, plus subsidized gym memberships and alternative transportation discounts, too. Our goal of working toward a healthy ocean can only be achieved with a healthy organization, which is something we strive for here at the Aquarium.

Opportunities at Monterey Bay

SQL Server Database Administrator
The SQL Server Database Administrator is responsible for configuration, support and administration of SQL Server databases for all IT applications in development and production. Creates, maintains and enforces policies and protocols for managing all database environments. Thrives on creating standards and implementing change. Participates in multiple project efforts concurrently.Core ResponsibilitiesReviews, prioritizes and troubleshoots requests and issuesOwns escalations specific to databases working with project managers and team leads as well as internal stakeholders and vendors to find resolutionsUnderstands the software development lifecycle (SDLC) using waterfall as well as the scrum framework of agile software developmentWorks with in-house software developers, quality assurance team and application vendors on new features as well as issue resolutionParticipates in requirements gathering for application changesInstalls, configures and unit tests databases for new applications, upgrades and other change management activitiesManages databases both on premises and in cloud environmentsEstablishes, owns and manages standards, policies and maintenance plans for all databases including security, server monitoring, backups, disaster recovery and performance managementUnderstands best practices for clustering and virtualization and configuring and supporting databases in those environmentsBuilds positive and effective relationships with stakeholders, peers, vendors, and other team membersIdentifies, recommends and implements ways to improve efficiency and maximizes performance of the applications and teamAbility to work in a team-oriented, collaborative environmentAssists with creating documentation and procedures following best practicesParticipates in development of training materialsAbsolutely Required Skills / Knowledge / Ability / Experience or EducationBS/BA degree in Computer Science or Engineering or equivalent work experience required5 years of experience working in a database administration role5 years of experience working with SQL Server in an application development environmentAnalysis and comparison of Query Execution PlansExpertise in Database Engine Tuning Advisor and index optimizationAdvanced proficiency writing stored procedures and materialized viewsExtensive Amazon RDS & Azure experience including implementing custom maintenance tasksEnterprise expertise configuring Replication and Availability GroupsExperience managing multiple vendor and/or consultant relationshipsExpertise in Microsoft Office applicationsOutstanding planning, organizing, time management and follow-through skillsStrong written and verbal communication skillsExcellent customer service skillsWorks with minimum supervisionDemonstrates personal accountability, leadership, teamwork and initiativeAbility to demonstrate sound judgment even in ambiguous situationsCommon sense and a good sense of humorReference # 20450Posted on 12 Sep 2017Location(s) Monterey BayExpertise Information TechnologyWork type(s) Regular, Full TimeJob level(s) ExperiencedMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
SQL Server Database Administrator
The SQL Server Database Administrator is responsible for configuration, support and administration of SQL Server databases for all IT applications in development and production. Creates, maintains and enforces policies and protocols for managing all database environments. Thrives on creating standards and implementing change. Participates in multiple project efforts concurrently.Core ResponsibilitiesReviews, prioritizes and troubleshoots requests and issuesOwns escalations specific to databases working with project managers and team leads as well as internal stakeholders and vendors to find resolutionsUnderstands the software development lifecycle (SDLC) using waterfall as well as the scrum framework of agile software developmentWorks with in-house software developers, quality assurance team and application vendors on new features as well as issue resolutionParticipates in requirements gathering for application changesInstalls, configures and unit tests databases for new applications, upgrades and other change management activitiesManages databases both on premises and in cloud environmentsEstablishes, owns and manages standards, policies and maintenance plans for all databases including security, server monitoring, backups, disaster recovery and performance managementUnderstands best practices for clustering and virtualization and configuring and supporting databases in those environmentsBuilds positive and effective relationships with stakeholders, peers, vendors, and other team membersIdentifies, recommends and implements ways to improve efficiency and maximizes performance of the applications and teamAbility to work in a team-oriented, collaborative environmentAssists with creating documentation and procedures following best practicesParticipates in development of training materialsAbsolutely Required Skills / Knowledge / Ability / Experience or EducationBS/BA degree in Computer Science or Engineering or equivalent work experience required5 years of experience working in a database administration role5 years of experience working with SQL Server in an application development environmentAnalysis and comparison of Query Execution PlansExpertise in Database Engine Tuning Advisor and index optimizationAdvanced proficiency writing stored procedures and materialized viewsExtensive Amazon RDS & Azure experience including implementing custom maintenance tasksEnterprise expertise configuring Replication and Availability GroupsExperience managing multiple vendor and/or consultant relationshipsExpertise in Microsoft Office applicationsOutstanding planning, organizing, time management and follow-through skillsStrong written and verbal communication skillsExcellent customer service skillsWorks with minimum supervisionDemonstrates personal accountability, leadership, teamwork and initiativeAbility to demonstrate sound judgment even in ambiguous situationsCommon sense and a good sense of humorReference # 20450Posted on 12 Sep 2017Location(s) Monterey BayExpertise Information TechnologyWork type(s) Regular, Full TimeJob level(s) ExperiencedMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Guest Experience Administration Supervisor
The Guest Experience Administration Supervisor oversees the department's scheduling, onboarding and interdepartmental training. This position directly supervises Administration Coordinators and Information Center volunteers. This position also supports the Guest Experience Administration Manager and Vice President of Guest Experience as needed.Core ResponsibilitiesSupervise Guest Experience Administration CoordinatorsDevelops Administration Coordinators by providing information, educational opportunities, and experiential growth opportunitiesDevelop and maintain department scheduling processes, protocols and proceduresMaintain scheduling software and provide training for managers and supervisors and volunteersCoordinate all Aquarium related special event staffing and volunteer needs (night events, Evenings by the Bay, member nights, etc.)Identify hiring needs and work with Guest Experience (GE) work groups on recruitment and onboardingCoordinate trainings for GE Representatives, Ambassadors, Programs, Interpretative staff and volunteersParticipate in various Aquarium committees on behalf of the GE divisionAssist with general floor supportInformation Volunteer SupervisionSupervise Information Center volunteersWork closely with Volunteer Engagement to maintain volunteer standards, address concerns and provide feedbackRecruit Information Center volunteers through collaboration with Volunteer EngagementMaintain volunteer schedules and arrange substitutes as neededAbsolutely Required Skills / Knowledge / Ability / Experience or EducationBachelor's degree (or equivalent experience), with specialization in business, retail, hospitality and/or foodservices management preferred1-3 years of supervisory experienceExcellent leadership, organizational, communication, writing and interpersonal skillsAbility to manage multiple projects with varying priorities simultaneously; detail and deadline oriented.Excellent facilitation and collaboration skillsSolid knowledge of Microsoft Office requiredAbility to foster an environment that promotes open and honest communicationDesired Skills / Knowledge / Ability / Experience or EducationBilingual desirableKnowledge of, strong enthusiasm for local marine species, habitats and conservationAncillary ResponsibilitiesDeliver tours and/or on microphone programsAssist with annual budget and work plan and quarterly analysisServe as project manager/GE liaison on capital and interdepartmental projectsReference # 20430Posted on 11 Sep 2017Location(s) Monterey BayExpertise Guest Experience & SecurityWork type(s) Regular, Full TimeJob level(s) ExperiencedMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Guest Experience Administration Supervisor
The Guest Experience Administration Supervisor oversees the department's scheduling, onboarding and interdepartmental training. This position directly supervises Administration Coordinators and Information Center volunteers. This position also supports the Guest Experience Administration Manager and Vice President of Guest Experience as needed.Core ResponsibilitiesSupervise Guest Experience Administration CoordinatorsDevelops Administration Coordinators by providing information, educational opportunities, and experiential growth opportunitiesDevelop and maintain department scheduling processes, protocols and proceduresMaintain scheduling software and provide training for managers and supervisors and volunteersCoordinate all Aquarium related special event staffing and volunteer needs (night events, Evenings by the Bay, member nights, etc.)Identify hiring needs and work with Guest Experience (GE) work groups on recruitment and onboardingCoordinate trainings for GE Representatives, Ambassadors, Programs, Interpretative staff and volunteersParticipate in various Aquarium committees on behalf of the GE divisionAssist with general floor supportInformation Volunteer SupervisionSupervise Information Center volunteersWork closely with Volunteer Engagement to maintain volunteer standards, address concerns and provide feedbackRecruit Information Center volunteers through collaboration with Volunteer EngagementMaintain volunteer schedules and arrange substitutes as neededAbsolutely Required Skills / Knowledge / Ability / Experience or EducationBachelor's degree (or equivalent experience), with specialization in business, retail, hospitality and/or foodservices management preferred1-3 years of supervisory experienceExcellent leadership, organizational, communication, writing and interpersonal skillsAbility to manage multiple projects with varying priorities simultaneously; detail and deadline oriented.Excellent facilitation and collaboration skillsSolid knowledge of Microsoft Office requiredAbility to foster an environment that promotes open and honest communicationDesired Skills / Knowledge / Ability / Experience or EducationBilingual desirableKnowledge of, strong enthusiasm for local marine species, habitats and conservationAncillary ResponsibilitiesDeliver tours and/or on microphone programsAssist with annual budget and work plan and quarterly analysisServe as project manager/GE liaison on capital and interdepartmental projectsReference # 20430Posted on 11 Sep 2017Location(s) Monterey BayExpertise Guest Experience & SecurityWork type(s) Regular, Full TimeJob level(s) ExperiencedMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Sales Associate
The Sales Associate is responsible for assisting Aquarium guests prior to their visit with reservations, transactions and information.Core ResponsibilitiesProcess reservations and/or sell tickets for general groups, tour operator groups, school groups, special events, Aquarium Adventures and pre-paid/advance ticket salesPerform call center duties for both telephone and live chat communications, upholding the highest standards of customer service. Provide Membership support for enrollment and renewal in conjunction with orders and processing donor tour certificatesPrimary contact for local DMC's, responsible for maintaining current roster of DMC's as well as coordinating periodic outreach with Sales ManagerSupport Sales Managers as assigned with proactive sales activityManage multiple Sales inboxes, assists with Hotel Partner relationsContribute to meeting or exceeding the revenue goals of the Sales department as set forth in the annual Sales Plan and ObjectivesAbsolutely Required Skills / Knowledge / Ability / Experience or EducationTwo years customer service experienceExcellent phone skills and written communication skillsExperienced in Microsoft Word & ExcelDesired Skills / Knowledge / Ability / Experience or EducationBachelor Degree in related fieldKnowledge of Galaxy and Raiser's Edge database systemsSpanish BilingualSales experienceAncillary ResponsibilitiesSalesforce, Raiser's Edge, GalaxyReference # 20391Posted on 01 Sep 2017Location(s) Monterey BayExpertise SalesWork type(s) Part TimeJob level(s) Entry/graduate, ExperiencedMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Sales Associate
The Sales Associate is responsible for assisting Aquarium guests prior to their visit with reservations, transactions and information.Core ResponsibilitiesProcess reservations and/or sell tickets for general groups, tour operator groups, school groups, special events, Aquarium Adventures and pre-paid/advance ticket salesPerform call center duties for both telephone and live chat communications, upholding the highest standards of customer service. Provide Membership support for enrollment and renewal in conjunction with orders and processing donor tour certificatesPrimary contact for local DMC's, responsible for maintaining current roster of DMC's as well as coordinating periodic outreach with Sales ManagerSupport Sales Managers as assigned with proactive sales activityManage multiple Sales inboxes, assists with Hotel Partner relationsContribute to meeting or exceeding the revenue goals of the Sales department as set forth in the annual Sales Plan and ObjectivesAbsolutely Required Skills / Knowledge / Ability / Experience or EducationTwo years customer service experienceExcellent phone skills and written communication skillsExperienced in Microsoft Word & ExcelDesired Skills / Knowledge / Ability / Experience or EducationBachelor Degree in related fieldKnowledge of Galaxy and Raiser's Edge database systemsSpanish BilingualSales experienceAncillary ResponsibilitiesSalesforce, Raiser's Edge, GalaxyReference # 20391Posted on 01 Sep 2017Location(s) Monterey BayExpertise SalesWork type(s) Part TimeJob level(s) Entry/graduate, ExperiencedMore details (document)The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
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