Mastercard
For nearly 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter.
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About Mastercard

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Our Vision: A World Beyond Cash™  

Our Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Priceless Possibilities

Life at Mastercard

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At Mastercard, we thrive on innovation so we can change the way the world pays and gets paid. This commitment has allowed us to attract and retain employees who like to work in a creative, challenging environment.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

Our Global Diversity Office provides a framework that supports business processes and procedures by considering, integrating and leveraging diversity globally.

Opportunities at Mastercard

Director, Market Delivery, Customer Delivery Caribbean
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Market Delivery, Customer Delivery CaribbeanCareer Level: Customer Delivery Job Description: Project Management, Customer DeliveryThe Program Manager Officer (PMO) is responsible for the implementation and delivery of complex/large/important programs to MasterCard clients. The PMO integrates the several projects which form a program, from several areas internal to MasterCard (Products, O&T, Franchise, Marketing, Interchange, Risk, etc) and from client's contacts areas (e.g. call center, marketing, training, MSP, etc). By having this integrated view from the entire project (A to Z) the PMO consolidates and oversees the execution as the single point of contact for that specific program. The PMO has strong team management abilities, project management skills, and generalists at the same time able to bring problem resolution to the table and acts as a conflict manager not only within MasterCard but with clients as well. A technical/operations background is a plus although a broad set of skills (Marketing, Products, Projects, etc) is the most important to execute well.Major Roles Accountabilities:Manages, evaluates and develops clients programs to support business, products, marketing, technology needs for all MasterCard card products and services. * Projects Management* External and Internal Customer Interaction* Divisional reports generation related to Geo Central Performance (Projects, KPIs, etc)* Measure and tracks key success factors (budget, time frames, impacts on completion before time or delays - GDV, TCR,.. - and other key success factor * Process Flow management and Process improvement* Team work/alignment of projects and activities* Negotiation among delivery areas, products, marketing, technology and business* Customarily meets clients' technical, sales and operational, marketing and other areas to follow up programs/projects (external activity) * Management of expectations and anticipation* Management of resources/budget/cost of program* Manages/participates in cross-functional teams that address the development and implementation of new programs. May work with regional (line) staff to ensure programs are effectively implemented* Support Customer Delivery Geography managing high impact initiatives as defined with geography head* Acts as key point of contact with customer and MasterCard sales team managing initiatives end to end* Aligns with sales function to ensure understanding of deliverables to customer * Supports pipeline management function as needed* Defines and determines capacity in terms of projects and resources in order to help to manage pipelines and priorities* Maintains a work plan identifying responsibilities, deliverables and processes that must be executed to achieve expected results* Manages kick off meeting of initiatives and ensures key components for successful delivery are in place* Coordinates MasterCard internal functions to ensure delivery of initiatives within budget, within established time frames and ensuring internal and external customer satisfaction* Alerts and manages deviations from original plans to ensure actions taken to minimize impacts on budgets and time frames* Effectively deal with difficult situations and analyze, define and develop solutions to complex problems. * Maintains close communication with external customer key decision makers in order to ensure alignment * Provides regular updates to customer and MasterCard internal teams* Provides updates to MasterCard management * Participates in customer satisfaction reviews as needed working with CRM/Quality - Improvement function and provides input to Department Critical Success Factors* Supports documentation of department's standards and methodologies and ensures processes and projects are documented in order to facilitate future management of projects * Ensures smooth transition to production environment and maintenance pieces are in place to support on-going operation with customer* Closes initiatives and communicates to external and internal customer results/on going process and KSF as determined by type of initiative* Communicates opportunities identified during customer project delivery execution (customer needs, potential products and services needs and others) * Manages resources assigned as needed* Manages/ work on several projects concurrently* Ability to travel at least 30% of the time for meetings with customers, training and staff meetings as neededExperience Required:The position requires having a significant background in banking business, payments/card and consumer with business to business background. This person has strong planning, analytical, creative, communications, interpersonal, sales and presentation skills. Potentially may manage/participate on cross-functional teams. Manages/ work on several projects concurrently.Typically reports to Regional Head of Customer Delivery.Key Educational Qualifications:* Bachelor's degree required, advanced degree preferred.* Strong knowledge of the payments industry preferred.Skills/ Abilities: * Listening, oral, written and presentation skills and effective interpersonal skills. * Organizational and planning and multi-tasking skills. * Strong analytical/problem solving and planning skills. * Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationships. * Language: English is a must, written and oral communication skills; Spanish is a "plus.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, Market Delivery, Customer Delivery Caribbean
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Market Delivery, Customer Delivery CaribbeanCareer Level: Customer Delivery Job Description: Project Management, Customer DeliveryThe Program Manager Officer (PMO) is responsible for the implementation and delivery of complex/large/important programs to MasterCard clients. The PMO integrates the several projects which form a program, from several areas internal to MasterCard (Products, O&T, Franchise, Marketing, Interchange, Risk, etc) and from client's contacts areas (e.g. call center, marketing, training, MSP, etc). By having this integrated view from the entire project (A to Z) the PMO consolidates and oversees the execution as the single point of contact for that specific program. The PMO has strong team management abilities, project management skills, and generalists at the same time able to bring problem resolution to the table and acts as a conflict manager not only within MasterCard but with clients as well. A technical/operations background is a plus although a broad set of skills (Marketing, Products, Projects, etc) is the most important to execute well.Major Roles Accountabilities:Manages, evaluates and develops clients programs to support business, products, marketing, technology needs for all MasterCard card products and services. * Projects Management* External and Internal Customer Interaction* Divisional reports generation related to Geo Central Performance (Projects, KPIs, etc)* Measure and tracks key success factors (budget, time frames, impacts on completion before time or delays - GDV, TCR,.. - and other key success factor * Process Flow management and Process improvement* Team work/alignment of projects and activities* Negotiation among delivery areas, products, marketing, technology and business* Customarily meets clients' technical, sales and operational, marketing and other areas to follow up programs/projects (external activity) * Management of expectations and anticipation* Management of resources/budget/cost of program* Manages/participates in cross-functional teams that address the development and implementation of new programs. May work with regional (line) staff to ensure programs are effectively implemented* Support Customer Delivery Geography managing high impact initiatives as defined with geography head* Acts as key point of contact with customer and MasterCard sales team managing initiatives end to end* Aligns with sales function to ensure understanding of deliverables to customer * Supports pipeline management function as needed* Defines and determines capacity in terms of projects and resources in order to help to manage pipelines and priorities* Maintains a work plan identifying responsibilities, deliverables and processes that must be executed to achieve expected results* Manages kick off meeting of initiatives and ensures key components for successful delivery are in place* Coordinates MasterCard internal functions to ensure delivery of initiatives within budget, within established time frames and ensuring internal and external customer satisfaction* Alerts and manages deviations from original plans to ensure actions taken to minimize impacts on budgets and time frames* Effectively deal with difficult situations and analyze, define and develop solutions to complex problems. * Maintains close communication with external customer key decision makers in order to ensure alignment * Provides regular updates to customer and MasterCard internal teams* Provides updates to MasterCard management * Participates in customer satisfaction reviews as needed working with CRM/Quality - Improvement function and provides input to Department Critical Success Factors* Supports documentation of department's standards and methodologies and ensures processes and projects are documented in order to facilitate future management of projects * Ensures smooth transition to production environment and maintenance pieces are in place to support on-going operation with customer* Closes initiatives and communicates to external and internal customer results/on going process and KSF as determined by type of initiative* Communicates opportunities identified during customer project delivery execution (customer needs, potential products and services needs and others) * Manages resources assigned as needed* Manages/ work on several projects concurrently* Ability to travel at least 30% of the time for meetings with customers, training and staff meetings as neededExperience Required:The position requires having a significant background in banking business, payments/card and consumer with business to business background. This person has strong planning, analytical, creative, communications, interpersonal, sales and presentation skills. Potentially may manage/participate on cross-functional teams. Manages/ work on several projects concurrently.Typically reports to Regional Head of Customer Delivery.Key Educational Qualifications:* Bachelor's degree required, advanced degree preferred.* Strong knowledge of the payments industry preferred.Skills/ Abilities: * Listening, oral, written and presentation skills and effective interpersonal skills. * Organizational and planning and multi-tasking skills. * Strong analytical/problem solving and planning skills. * Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationships. * Language: English is a must, written and oral communication skills; Spanish is a "plus.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Software Development Engineer II
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSoftware Development Engineer IIOverviewThe Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.About The PositionAs a Software Development Engineer II on the Test & Learn team, you'll hold a valued role within a rapidly growing and successful firm, working closely with experienced and driven team mates to solve problems as a team. Innovative product opportunities, modern business questions, and new datasets present uniquely challenging problems that we are eager to take on.Mastercard Data & Services needs your help to create innovative analytics, robust web applications for global audiences, and highly responsive user interfaces. The Test & Learn team builds industry-leading business experimentation software that bring sophisticated analytic techniques to business users across the world, working in focused, cross-functional teams. We are rapidly expanding our product offerings and innovating on how we deliver Test & Learn solutions to our clients.Every team member contributes to designing, building, and testing features. The range of work you encounter varies from front-end web development to writing server-side calculation code to database work, and beyond. Our development processes are agile, there are no rigid organizational structures, and each team uses processes that work the best for that team members and projects.RoleAs a Software Development Engineer II, you will:* Build great functionality for a suite of web applications aimed to bring data decision making process to our clients and make valuable improvements to the capability of our products* Design, build, and evolve current systems to handle increase in data volume and user base as we scale globally* Continuously innovate and determine new technologies and approaches to deal with larger and larger data sets faster and faster* Lead and push the boundaries of analytics and powerful, scalable applications* Collaborate across teams with exceptional peers who are passionate about what they doAll About You* Proficiency with advanced object-oriented programming* Solid technical foundation in full stack development* Prior experience in the development of large scale web applications* Desire to innovate and leverage new technology* Passion for analytical / quantitative problem solving* Motivation, creativity, self-direction, and desire to thrive on small project teams* Superior academic record with a degree in Computer Science or related technical fieldMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Software Development Engineer II
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSoftware Development Engineer IIOverviewThe Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.About The PositionAs a Software Development Engineer II on the Test & Learn team, you'll hold a valued role within a rapidly growing and successful firm, working closely with experienced and driven team mates to solve problems as a team. Innovative product opportunities, modern business questions, and new datasets present uniquely challenging problems that we are eager to take on.Mastercard Data & Services needs your help to create innovative analytics, robust web applications for global audiences, and highly responsive user interfaces. The Test & Learn team builds industry-leading business experimentation software that bring sophisticated analytic techniques to business users across the world, working in focused, cross-functional teams. We are rapidly expanding our product offerings and innovating on how we deliver Test & Learn solutions to our clients.Every team member contributes to designing, building, and testing features. The range of work you encounter varies from front-end web development to writing server-side calculation code to database work, and beyond. Our development processes are agile, there are no rigid organizational structures, and each team uses processes that work the best for that team members and projects.RoleAs a Software Development Engineer II, you will:* Build great functionality for a suite of web applications aimed to bring data decision making process to our clients and make valuable improvements to the capability of our products* Design, build, and evolve current systems to handle increase in data volume and user base as we scale globally* Continuously innovate and determine new technologies and approaches to deal with larger and larger data sets faster and faster* Lead and push the boundaries of analytics and powerful, scalable applications* Collaborate across teams with exceptional peers who are passionate about what they doAll About You* Proficiency with advanced object-oriented programming* Solid technical foundation in full stack development* Prior experience in the development of large scale web applications* Desire to innovate and leverage new technology* Passion for analytical / quantitative problem solving* Motivation, creativity, self-direction, and desire to thrive on small project teams* Superior academic record with a degree in Computer Science or related technical fieldMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Software Engineer in Test - Quality Engineering-2
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSoftware Engineer in Test - Quality Engineering-2* Quality Engineering team within MasterCard is about creating an ecosystem to build a world beyond waiting for all delivery teams to help achieve time-to-market, quality excellence, and higher customer satisfaction within all verticals including core, emerging payments, and value-added services.* Unlike similar quality/testing roles in other organizations, Quality Engineering position at MasterCard requires firm knowledge and hands on software development and architecture skills on par with software developer to work closely with developers to build test automation, test infrastructure, and perform code analysis/review to enable development quality. * This position will be responsible for driving best practices for exploratory and automated testing within MasterCard in working with teams to deliver applications and solutions that meet the needs of our stakeholders, including consumers, merchants, issuers and governments.Questions:* Are you an experienced software professional who is passionate about innovative technology and its potential to help create a world beyond cash?* Can you plan test strategy and acceptance criteria keeping end customer needs - functional, non-functional, and user experience - in mind?* Love being hands on and can write code to break software as part of ensuring highest software quality and stability?* Do you have a motivation to drive quality automation and self-service culture as a part of software delivery practices?* Can you scale your communication at all levels starting from engineers to program managers to product managers?Role* This position will drive Quality/Test Strategy creation, Manual testing, Integration testing, User journey automation, Cross device/browser automation for web applications, Release sign-offs, etc.* Coordinate and participate in requirements review/story elaborations and testing activities to deliver high quality products and incremental value with every iteration.* Review project test and implementation schedules. Document test plans and acceptance criteria using JIRA, Rally or such solution life cycle management tools.* Develop test scripts and perform automated and manual exploratory testing to ensure software meets business and security requirements and established practices.* Own responsibility for end-to-end product quality including: defect management and oversight, status reporting and metrics creation, and escalation for issues discovered during the testing phase* Develop business and product knowledge over time and share such knowledge to mentor newer team members. This is not a management position; however, this position is expected to provide strong leadership to junior members of the staff.All About You* Expertise of agile and waterfall testing methodologies and tools such as JIRA, RALLY, Rational Team Concert, Quality Center, etc.* Experience in both Unit and Integration testing needs with exposure to data virtualization tools.* Experience testing across a variety of platforms: web and mobile user interface, APIs (REST and SOAP), and/or data warehouse reports.* Expertise in software development to build and use automation frameworks using technologies: Java/.NET, JUnit, Selenium, JBehave, Soap UI/Pro, Spring framework, REST, JSON and XML, Eclipse IDE, etc.* Demonstrated experience developing high quality test strategies and test execution - specific focus on cross browser and cross device testing.* Ability to create good acceptance and integration test automation scripts and integrate with Continuous integration (Jenkins/Bamboo) and code coverage tools (Sonar, Clover).* Exposure to Continuous integration and delivery concepts desirable.* Exposure to performance engineering requirements desirable to develop Non Functional requirements from the start.* Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication and proven leadership skills - with the ability to lead multiple test paths simultaneously.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Software Engineer in Test - Quality Engineering-2
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSoftware Engineer in Test - Quality Engineering-2* Quality Engineering team within MasterCard is about creating an ecosystem to build a world beyond waiting for all delivery teams to help achieve time-to-market, quality excellence, and higher customer satisfaction within all verticals including core, emerging payments, and value-added services.* Unlike similar quality/testing roles in other organizations, Quality Engineering position at MasterCard requires firm knowledge and hands on software development and architecture skills on par with software developer to work closely with developers to build test automation, test infrastructure, and perform code analysis/review to enable development quality. * This position will be responsible for driving best practices for exploratory and automated testing within MasterCard in working with teams to deliver applications and solutions that meet the needs of our stakeholders, including consumers, merchants, issuers and governments.Questions:* Are you an experienced software professional who is passionate about innovative technology and its potential to help create a world beyond cash?* Can you plan test strategy and acceptance criteria keeping end customer needs - functional, non-functional, and user experience - in mind?* Love being hands on and can write code to break software as part of ensuring highest software quality and stability?* Do you have a motivation to drive quality automation and self-service culture as a part of software delivery practices?* Can you scale your communication at all levels starting from engineers to program managers to product managers?Role* This position will drive Quality/Test Strategy creation, Manual testing, Integration testing, User journey automation, Cross device/browser automation for web applications, Release sign-offs, etc.* Coordinate and participate in requirements review/story elaborations and testing activities to deliver high quality products and incremental value with every iteration.* Review project test and implementation schedules. Document test plans and acceptance criteria using JIRA, Rally or such solution life cycle management tools.* Develop test scripts and perform automated and manual exploratory testing to ensure software meets business and security requirements and established practices.* Own responsibility for end-to-end product quality including: defect management and oversight, status reporting and metrics creation, and escalation for issues discovered during the testing phase* Develop business and product knowledge over time and share such knowledge to mentor newer team members. This is not a management position; however, this position is expected to provide strong leadership to junior members of the staff.All About You* Expertise of agile and waterfall testing methodologies and tools such as JIRA, RALLY, Rational Team Concert, Quality Center, etc.* Experience in both Unit and Integration testing needs with exposure to data virtualization tools.* Experience testing across a variety of platforms: web and mobile user interface, APIs (REST and SOAP), and/or data warehouse reports.* Expertise in software development to build and use automation frameworks using technologies: Java/.NET, JUnit, Selenium, JBehave, Soap UI/Pro, Spring framework, REST, JSON and XML, Eclipse IDE, etc.* Demonstrated experience developing high quality test strategies and test execution - specific focus on cross browser and cross device testing.* Ability to create good acceptance and integration test automation scripts and integrate with Continuous integration (Jenkins/Bamboo) and code coverage tools (Sonar, Clover).* Exposure to Continuous integration and delivery concepts desirable.* Exposure to performance engineering requirements desirable to develop Non Functional requirements from the start.* Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication and proven leadership skills - with the ability to lead multiple test paths simultaneously.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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