Mastercard
For nearly 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter.
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About Mastercard

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Our Vision: A World Beyond Cash™  

Our Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Priceless Possibilities

Life at Mastercard

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At Mastercard, we thrive on innovation so we can change the way the world pays and gets paid. This commitment has allowed us to attract and retain employees who like to work in a creative, challenging environment.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

Our Global Diversity Office provides a framework that supports business processes and procedures by considering, integrating and leveraging diversity globally.

Opportunities at Mastercard

HR Specialist
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleHR SpecialistOverview* The Data & Services (D&S), Cyber &Intelligence (C&I), and Integrated Marketing & Communications (IMC) Human Resources Business Partner team has the primary responsibility for the achievement of business-wide strategic goals through dedicated management of human capital and talent management activities across the organization.* The Sr. Specialist, Human Resources will support the development and management of programs that align to the organization's talent strategy. * This position reports into the Executive Vice President, Human Resources for D&S, C&I, and IMC.Key Responsibilities:* Supports and manages HR initiatives and projects including talent acquisition, talent movement, workforce planning, employee relations, rewards, employee engagement and training* Manages timely coordination and execution of day-to-day HR activities by working with key stakeholders across the business* Responsible for the coordination of HR activities and processes, including Workday activities, off-boarding processes, and coordination of immigration/mobility related activities* Reviews existing processes and recommends process improvements* Serves as first point of contact for employee relations issues and questions. Resolves through coaching or escalates issues based on their complexity and enters documentation into case management system* Supports managers during talent acquisition process, understands and tracks resource needs, ensures hiring needs are met in a timely manner, may participate in interview panels and monitors probationary period for new hires* Builds and nurtures cross-functional relationships with employees, HRBPs and leaders within the business* Coordinate with COEs and HRBPs to deliver components of annual HR programs such as talent and performance management and year-end compensation planningAll About You* A strong background working in Human Resources supporting a complex organization. * Experience working in a global, matrixed organization is preferred.* Working knowledge across the spectrum of HR disciplines.* Experience coaching managers and managing employee relations* Experience working with various HR systems.* Ability to work with data in Excel and other data tools and interpret data to tell a story* Comfort in working across a spectrum of stakeholder groups at all levels and disciplines of the organization* Strong written and verbal communications and the ability to cater messaging appropriately to specific audiences.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
HR Specialist
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleHR SpecialistOverview* The Data & Services (D&S), Cyber &Intelligence (C&I), and Integrated Marketing & Communications (IMC) Human Resources Business Partner team has the primary responsibility for the achievement of business-wide strategic goals through dedicated management of human capital and talent management activities across the organization.* The Sr. Specialist, Human Resources will support the development and management of programs that align to the organization's talent strategy. * This position reports into the Executive Vice President, Human Resources for D&S, C&I, and IMC.Key Responsibilities:* Supports and manages HR initiatives and projects including talent acquisition, talent movement, workforce planning, employee relations, rewards, employee engagement and training* Manages timely coordination and execution of day-to-day HR activities by working with key stakeholders across the business* Responsible for the coordination of HR activities and processes, including Workday activities, off-boarding processes, and coordination of immigration/mobility related activities* Reviews existing processes and recommends process improvements* Serves as first point of contact for employee relations issues and questions. Resolves through coaching or escalates issues based on their complexity and enters documentation into case management system* Supports managers during talent acquisition process, understands and tracks resource needs, ensures hiring needs are met in a timely manner, may participate in interview panels and monitors probationary period for new hires* Builds and nurtures cross-functional relationships with employees, HRBPs and leaders within the business* Coordinate with COEs and HRBPs to deliver components of annual HR programs such as talent and performance management and year-end compensation planningAll About You* A strong background working in Human Resources supporting a complex organization. * Experience working in a global, matrixed organization is preferred.* Working knowledge across the spectrum of HR disciplines.* Experience coaching managers and managing employee relations* Experience working with various HR systems.* Ability to work with data in Excel and other data tools and interpret data to tell a story* Comfort in working across a spectrum of stakeholder groups at all levels and disciplines of the organization* Strong written and verbal communications and the ability to cater messaging appropriately to specific audiences.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Vice President, Strategic Program Management
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleVice President, Strategic Program ManagementJob Description SummaryPosition Overview:Are you experienced in driving complex initiatives of strategic importance?Care you passionate about driving our organization through the Technology Business Management transformation? Do you have a passion for process design and improvement?Are you skilled at managing relationships across the enterprise including executive levels?The Program Manager supports the Enterprise Security Solutions family of programs to include Fraud Solutions, Dispute Initiation, Identity Solutions and Chip:* Manage the overall coordination, status reporting, financials, schedules and stability of project-oriented work efforts, ensures that project goals and objectives are met within agreed upon time, scope and resource requirements* Develops detailed project plans and manages all implementation processes within budget constraints* A candidate high on energy with solid analytical skills, comfort with data/numbers, deep sense of accountability and ownership, strong execution focus, and a collaborative mindset, would be most likely to succeed in the role.Description:* Provide each line of business a single point of contact to better align technology investments and assets to deliver expected business and financial benefits* Anticipates potential planning gaps and the impact of changes to improve plan specifics in current/ future projects across more complex work efforts * Identifies when a project is going off-track and adjusts as needed to guarantee internal customer expectations are met * Anticipates future program risks and thoroughly prepares contingency plans by voluntarily going beyond expectations across technology project initiatives* Work with business partners to align business and IT roadmaps and prioritize projects in light of the economic measures and business cases for the line of business* Manage all technology aspects for the line of business from project development through operational excellence, providing transparency to our business partners across all technology and operational needs* Manage the Total Cost of Ownership (TCO) for multiple programs within ESS to include operational cost savings opportunities, unit costing and budget/forecasting processes.* Develops detailed project plans and manages all implementation processes within budget constraints* Manage the overall coordination, status reporting, financials, schedules and stability of program-oriented work efforts, ensures that project goals and objectives are met within agreed upon time, scope and resource requirementsd cost requirementsJOB SPECIFIC EXPERIENCES*IT experience including project management. Thought leadership in project management methodology and expertise in one or more specialized areas of IT (e.g., SAP, Technology Road mapping)All About You* Strong knowledge and experience in payments, the mobile and/or ecommerce market and technologies* Ability to coach and mentor; demonstrated experience guiding global employees in areas related to bringing new capabilities to market, improving operations, and change management* Technology Business Management (TBM) and Apptio experience preferred* Expertise in the areas of strategy, planning and project management required* Strong business leadership, technology acumen, and an ability to provide the appropriate level of influence at all levels * High degree of independent leadership, critical thinking, communication, accountability, analytical and teamwork skills* Ability to develop conceptual business cases based upon research, market trends and conditions, analytics, etc. and oversee business cases/road maps-develop theme level requirements to appropriately estimate resources, impacts, etc.* The ability to thrive in fast-paced environments while being flexible and able to handle rapidly-changing scenarios; someone who sees 'ambiguity' as an opportunity rather than a hurdle.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Vice President, Strategic Program Management
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleVice President, Strategic Program ManagementJob Description SummaryPosition Overview:Are you experienced in driving complex initiatives of strategic importance?Care you passionate about driving our organization through the Technology Business Management transformation? Do you have a passion for process design and improvement?Are you skilled at managing relationships across the enterprise including executive levels?The Program Manager supports the Enterprise Security Solutions family of programs to include Fraud Solutions, Dispute Initiation, Identity Solutions and Chip:* Manage the overall coordination, status reporting, financials, schedules and stability of project-oriented work efforts, ensures that project goals and objectives are met within agreed upon time, scope and resource requirements* Develops detailed project plans and manages all implementation processes within budget constraints* A candidate high on energy with solid analytical skills, comfort with data/numbers, deep sense of accountability and ownership, strong execution focus, and a collaborative mindset, would be most likely to succeed in the role.Description:* Provide each line of business a single point of contact to better align technology investments and assets to deliver expected business and financial benefits* Anticipates potential planning gaps and the impact of changes to improve plan specifics in current/ future projects across more complex work efforts * Identifies when a project is going off-track and adjusts as needed to guarantee internal customer expectations are met * Anticipates future program risks and thoroughly prepares contingency plans by voluntarily going beyond expectations across technology project initiatives* Work with business partners to align business and IT roadmaps and prioritize projects in light of the economic measures and business cases for the line of business* Manage all technology aspects for the line of business from project development through operational excellence, providing transparency to our business partners across all technology and operational needs* Manage the Total Cost of Ownership (TCO) for multiple programs within ESS to include operational cost savings opportunities, unit costing and budget/forecasting processes.* Develops detailed project plans and manages all implementation processes within budget constraints* Manage the overall coordination, status reporting, financials, schedules and stability of program-oriented work efforts, ensures that project goals and objectives are met within agreed upon time, scope and resource requirementsd cost requirementsJOB SPECIFIC EXPERIENCES*IT experience including project management. Thought leadership in project management methodology and expertise in one or more specialized areas of IT (e.g., SAP, Technology Road mapping)All About You* Strong knowledge and experience in payments, the mobile and/or ecommerce market and technologies* Ability to coach and mentor; demonstrated experience guiding global employees in areas related to bringing new capabilities to market, improving operations, and change management* Technology Business Management (TBM) and Apptio experience preferred* Expertise in the areas of strategy, planning and project management required* Strong business leadership, technology acumen, and an ability to provide the appropriate level of influence at all levels * High degree of independent leadership, critical thinking, communication, accountability, analytical and teamwork skills* Ability to develop conceptual business cases based upon research, market trends and conditions, analytics, etc. and oversee business cases/road maps-develop theme level requirements to appropriately estimate resources, impacts, etc.* The ability to thrive in fast-paced environments while being flexible and able to handle rapidly-changing scenarios; someone who sees 'ambiguity' as an opportunity rather than a hurdle.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director Account Management
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector Account ManagementDirector, Account Management, Commercial & ServicesOverview:Our North America organization is seeking to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation. The successful candidate for this position will be responsible for account management and project management activities for Mastercard's largest issuing customer. The candidate will have overall responsibility for the implementation of Mastercard's global services at customers Transaction and Commercial Bank segment. The candidate will be responsible for driving profitable growth, and delivering solutions to enhance customer's payments businesses and the candidate will be supported by a strong cast including product, advisors, marketing, loyalty, labs, and information technology. This position is ideal for someone with a passion for the payments business with a strong desire to manage large global projects spanning across multiple parts of the customers value chain. To be successful this candidate will need to be comfortable in technology assets, building relationships internally and externally, understand the clients' needs, and recommend how Mastercard solutions help solve these needs. This individual should have a strong working knowledge of issuing and merchant payments ecosystem and be good at cross-collaboration with internal partners.* Have you ever proactively identified and solved complex problems that impact management, relationships and direction of your customers business?* Have you ever managed large, global, high exposure projects with various internal and external stakeholders?* Are you motivated to be a part of driving a world beyond cash?Role:* Responsible for the day-to-day account management for assigned products and services within our global account management team with a strong focus on the Transaction and Commercial Bank segment.* Develop in partnership with the client an annual strategic plan and execute against that plan.* Develop, manage roll out of a global Mastercard solution at customer with internal support and senior management exposure while maintaining strong business relationships at customers' organization.* Build out quarterly business reviews to help understand the customers' business, strategies, and opportunities.* Deliver against sales targets for Mastercard products/services and deliver strategic development opportunities that will drive Mastercard incremental revenue growth and enhance mutual profitability.* Develop and manage relationships between internal Mastercard partners including product, advisors, marketing, loyalty, labs, and information technology.All About You:* Strong knowledge and success in the payments space. Transaction banking and Commercial experience a plus.* Forward-thinking, with an ability for creative approaches to solve business problems.* Strong ability to influence and build consensus across cross-functional units, leadership levels, external partners and customer.* Results-oriented and ability to perform in a fast-paced and changing environment.* Excellent verbal and written communication, negotiation, and project management skills.* Payments knowledge with a proven track record of solution selling including using functionality and entrepreneurship to differentiate and derive value/revenue* Competent in both issuing and merchant payment systems. Assumes accountability and responsibility.* Broad market awareness, able to think strategically, creatively and able to work collaboratively.* Location - Purchase, New YorkMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director Account Management
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector Account ManagementDirector, Account Management, Commercial & ServicesOverview:Our North America organization is seeking to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation. The successful candidate for this position will be responsible for account management and project management activities for Mastercard's largest issuing customer. The candidate will have overall responsibility for the implementation of Mastercard's global services at customers Transaction and Commercial Bank segment. The candidate will be responsible for driving profitable growth, and delivering solutions to enhance customer's payments businesses and the candidate will be supported by a strong cast including product, advisors, marketing, loyalty, labs, and information technology. This position is ideal for someone with a passion for the payments business with a strong desire to manage large global projects spanning across multiple parts of the customers value chain. To be successful this candidate will need to be comfortable in technology assets, building relationships internally and externally, understand the clients' needs, and recommend how Mastercard solutions help solve these needs. This individual should have a strong working knowledge of issuing and merchant payments ecosystem and be good at cross-collaboration with internal partners.* Have you ever proactively identified and solved complex problems that impact management, relationships and direction of your customers business?* Have you ever managed large, global, high exposure projects with various internal and external stakeholders?* Are you motivated to be a part of driving a world beyond cash?Role:* Responsible for the day-to-day account management for assigned products and services within our global account management team with a strong focus on the Transaction and Commercial Bank segment.* Develop in partnership with the client an annual strategic plan and execute against that plan.* Develop, manage roll out of a global Mastercard solution at customer with internal support and senior management exposure while maintaining strong business relationships at customers' organization.* Build out quarterly business reviews to help understand the customers' business, strategies, and opportunities.* Deliver against sales targets for Mastercard products/services and deliver strategic development opportunities that will drive Mastercard incremental revenue growth and enhance mutual profitability.* Develop and manage relationships between internal Mastercard partners including product, advisors, marketing, loyalty, labs, and information technology.All About You:* Strong knowledge and success in the payments space. Transaction banking and Commercial experience a plus.* Forward-thinking, with an ability for creative approaches to solve business problems.* Strong ability to influence and build consensus across cross-functional units, leadership levels, external partners and customer.* Results-oriented and ability to perform in a fast-paced and changing environment.* Excellent verbal and written communication, negotiation, and project management skills.* Payments knowledge with a proven track record of solution selling including using functionality and entrepreneurship to differentiate and derive value/revenue* Competent in both issuing and merchant payment systems. Assumes accountability and responsibility.* Broad market awareness, able to think strategically, creatively and able to work collaboratively.* Location - Purchase, New YorkMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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