Mastercard
For nearly 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter.
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About Mastercard

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Our Vision: A World Beyond Cash™  

Our Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Priceless Possibilities

Life at Mastercard

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At Mastercard, we thrive on innovation so we can change the way the world pays and gets paid. This commitment has allowed us to attract and retain employees who like to work in a creative, challenging environment.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

Our Global Diversity Office provides a framework that supports business processes and procedures by considering, integrating and leveraging diversity globally.

Opportunities at Mastercard

Director, Product Management - Technical
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Product Management - TechnicalOverviewThe Consumer Payment Applications Technology team was created to establish Mastercard as the frontrunner in the fast-evolving real-time payments space, and to position Mastercard to be able to incubate the development of new payment flows. The primary goal of this group is to collaborate with colleagues across functions to embed real-time payments into Mastercard's DNA by expanding digital acceptance while integrating with existing products and solutions. The team oversees the end-to-end cross functional Solution Architecture, Delivery governance & Operational readiness of new Products. The team participates along with its product partners in evaluating new market opportunities, M&A targets, and new strategic investment & partnership opportunities.Role* The Director, Product Management Technical will be responsible for driving real-time payments products across the phases of the technology program lifecycle. * In particular, this role will focus on managing strategic technology integrations and initiatives that span the organization and geographies in support of a broad business goal.* Participate in internal as well as partner engagements, develop a deep understanding of the business, and work across teams and platforms to integrate technology solutions that solve for specific business needs.* Evaluate the customer experience, product build, and technical delivery processes for the solutions being built.* Identify opportunities for internal or external partnerships/investments to facilitate development of the solution in a more timely or cost-effective manner.* Be accountable for achieving program objectives for initiatives across the Create, Build, and Run phases. * Operate across teams and platforms overseeing the gaps between internal organizations, processes, and systems, while removing all blocking issues leading to a successful delivery of the solution or product.* Collaborate with customers and technology teams to influence initiative prioritization and allocation of development resources.* Drive mindful discussion with business and technical stakeholders that lead to timely decisions.* Make smart trade-off decisions balancing effort, delivery timelines, features, and technical constraints. All About You* The ideal candidate will have:* In-depth experience with a variety of digital payment types and solutions. * Direct experience in real-time / ACH payments or banking industries would be ideal.* Moderate understanding of web services, banking systems, and backend technical processes.* Ability to mix technical knowledge with practical real world experience to bridge between business and technology. * General understanding of Mastercard's sales process to traditional customers (Financial Institutions) as well Non-Financial Institution customers (technology partners).* Excellent oral and written communication, negotiation, project management, and matrix-management skills are critical.* Ability to influence internal and external business partners * Business Acumen with the ability to provide solutions that drive positive results to the customer and Mastercard.* Attention to detail* Self-motivated with a proven track record of delivering success while operating within a team environment * Embody the Mastercard leadership principles: demonstrate courage & resolution; encourage teamwork, integration, & inclusion; execute the global strategy; inspire & empower; operate with a sense of urgency.* Bachelor's degree required, having an MBA is a plusMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, Product Management - Technical
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Product Management - TechnicalOverviewThe Consumer Payment Applications Technology team was created to establish Mastercard as the frontrunner in the fast-evolving real-time payments space, and to position Mastercard to be able to incubate the development of new payment flows. The primary goal of this group is to collaborate with colleagues across functions to embed real-time payments into Mastercard's DNA by expanding digital acceptance while integrating with existing products and solutions. The team oversees the end-to-end cross functional Solution Architecture, Delivery governance & Operational readiness of new Products. The team participates along with its product partners in evaluating new market opportunities, M&A targets, and new strategic investment & partnership opportunities.Role* The Director, Product Management Technical will be responsible for driving real-time payments products across the phases of the technology program lifecycle. * In particular, this role will focus on managing strategic technology integrations and initiatives that span the organization and geographies in support of a broad business goal.* Participate in internal as well as partner engagements, develop a deep understanding of the business, and work across teams and platforms to integrate technology solutions that solve for specific business needs.* Evaluate the customer experience, product build, and technical delivery processes for the solutions being built.* Identify opportunities for internal or external partnerships/investments to facilitate development of the solution in a more timely or cost-effective manner.* Be accountable for achieving program objectives for initiatives across the Create, Build, and Run phases. * Operate across teams and platforms overseeing the gaps between internal organizations, processes, and systems, while removing all blocking issues leading to a successful delivery of the solution or product.* Collaborate with customers and technology teams to influence initiative prioritization and allocation of development resources.* Drive mindful discussion with business and technical stakeholders that lead to timely decisions.* Make smart trade-off decisions balancing effort, delivery timelines, features, and technical constraints. All About You* The ideal candidate will have:* In-depth experience with a variety of digital payment types and solutions. * Direct experience in real-time / ACH payments or banking industries would be ideal.* Moderate understanding of web services, banking systems, and backend technical processes.* Ability to mix technical knowledge with practical real world experience to bridge between business and technology. * General understanding of Mastercard's sales process to traditional customers (Financial Institutions) as well Non-Financial Institution customers (technology partners).* Excellent oral and written communication, negotiation, project management, and matrix-management skills are critical.* Ability to influence internal and external business partners * Business Acumen with the ability to provide solutions that drive positive results to the customer and Mastercard.* Attention to detail* Self-motivated with a proven track record of delivering success while operating within a team environment * Embody the Mastercard leadership principles: demonstrate courage & resolution; encourage teamwork, integration, & inclusion; execute the global strategy; inspire & empower; operate with a sense of urgency.* Bachelor's degree required, having an MBA is a plusMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Engineer, BizOps
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleEngineer, BizOpsThe ITSM Scrum and Reporting Engineer, BizOps is responsible for developing and creating reporting for incident, problem, change, work order and other areas for the Service Operations team.In addition, the role supports program management activities and reporting on project progress through internal tools.Major responsibilities:Help manage projects, prioritization of asks, and course correct as needed. Provide reporting on team availability and capacity.Lead weekly (or more often) meetings to address priorities and project needs.Develop, monitor and execute weekly/monthly reporting for frequent data sharing.Coordinate and lead executive-level technical calls (as needed) to address incidents and facilitate troubleshooting in real time.Do you have experience working with Remedy and other data visualization tools?Do you love data and take pride in generating the reporting that can be easily understood and consumed?Can you easily turn tech talk into something that can be consumed by internal stakeholders or customers?Do you have experience improving processes and carrying out corresponding reporting?Are you an Investigator who finds research the most important part of the project?Skills/ Abilities:Agile Development (Foundational/Advanced)Effective Collaboration Skills (Advanced)IT Service Management (Foundational)IT Security (Foundational)Data Visualization (Advanced)Understand Key Customer Needs (Intermediate)User Experience (Intermediate)Writing Skills (Advanced)Education:Bachelor's degree in a related field or equivalent combination of experience and education.Knowledge / Experience:Understanding of ITIL standardsExperience in working operations or communication effortsExcellent communicatorInterpreting data and turning it into informationStrong attention to detailPossess flexibility and willingness to learn new skills/toolsExperience in customer support rolesTrack record of effective communication and interpersonal skillsExperience with defining, supporting and delivering on long-term strategiesRoleLeverage available communication and reporting tools (such as ALM, DOMO, Outlook, etc.) and processes to generate and compose notifications to a variety of audiences.Help with prioritization of projects, current status, and tracking.Meticulously train team members on the utilization of data visualization andtechnical tools.Regularly communicate/interact with executives, technical leads, and other internal partners.All About YouBachelor's Degree or equivalent work experience.Superior customer service, collaboration and critical thinking skills.Experience with Domo, Remedy/BMC and other data visualization/reporting and ITIL tools.Impeccable writing skills, communication and presentation skills.Ability to interact with customers, technical teams, and various levels of leadership with attention to detail and professionalism.Manage expectations of key stakeholders around prioritization of projects.Possess excellent interpersonal skills and the ability to perform duties independently.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Engineer, BizOps
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleEngineer, BizOpsThe ITSM Scrum and Reporting Engineer, BizOps is responsible for developing and creating reporting for incident, problem, change, work order and other areas for the Service Operations team.In addition, the role supports program management activities and reporting on project progress through internal tools.Major responsibilities:Help manage projects, prioritization of asks, and course correct as needed. Provide reporting on team availability and capacity.Lead weekly (or more often) meetings to address priorities and project needs.Develop, monitor and execute weekly/monthly reporting for frequent data sharing.Coordinate and lead executive-level technical calls (as needed) to address incidents and facilitate troubleshooting in real time.Do you have experience working with Remedy and other data visualization tools?Do you love data and take pride in generating the reporting that can be easily understood and consumed?Can you easily turn tech talk into something that can be consumed by internal stakeholders or customers?Do you have experience improving processes and carrying out corresponding reporting?Are you an Investigator who finds research the most important part of the project?Skills/ Abilities:Agile Development (Foundational/Advanced)Effective Collaboration Skills (Advanced)IT Service Management (Foundational)IT Security (Foundational)Data Visualization (Advanced)Understand Key Customer Needs (Intermediate)User Experience (Intermediate)Writing Skills (Advanced)Education:Bachelor's degree in a related field or equivalent combination of experience and education.Knowledge / Experience:Understanding of ITIL standardsExperience in working operations or communication effortsExcellent communicatorInterpreting data and turning it into informationStrong attention to detailPossess flexibility and willingness to learn new skills/toolsExperience in customer support rolesTrack record of effective communication and interpersonal skillsExperience with defining, supporting and delivering on long-term strategiesRoleLeverage available communication and reporting tools (such as ALM, DOMO, Outlook, etc.) and processes to generate and compose notifications to a variety of audiences.Help with prioritization of projects, current status, and tracking.Meticulously train team members on the utilization of data visualization andtechnical tools.Regularly communicate/interact with executives, technical leads, and other internal partners.All About YouBachelor's Degree or equivalent work experience.Superior customer service, collaboration and critical thinking skills.Experience with Domo, Remedy/BMC and other data visualization/reporting and ITIL tools.Impeccable writing skills, communication and presentation skills.Ability to interact with customers, technical teams, and various levels of leadership with attention to detail and professionalism.Manage expectations of key stakeholders around prioritization of projects.Possess excellent interpersonal skills and the ability to perform duties independently.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Consultant, Software Engineering
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleConsultant, Software EngineeringOverview:Responsible for the analysis, design, development and delivery of software solutions. Define requirements for new applications and customization adhering to MasterCard standards, processes and best practices. Develop, customize, and test applications to integrate to MasterCard's specifications. Provide leadership, mentoring, and technical training to other team members Role: *Plan, design and develop technical solutions and alternatives to meet business requirements in adherence with MasterCard standards, processes and best practices. *Lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs) and create solutions with high level of innovation, cost effectiveness, high quality and faster time to market. *Accountable for full systems development life cycle including creating high quality requirements documents, use-cases, design and other technical artifacts including but not limited to detailed test strategy/test design, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility study, cost and time analysis and detailed estimates. *Perform system maintenance, production incident problem management, identification of root cause, remediation of the problems and on-call pager support schedule. Select appropriate technical frameworks and solution delivery methodology. Adapt to the technical artifact templates per the needs of the project and technology. Contribute ideas to help ensure that required standards and processes are in place. Maintain solution and technology road maps. *Research and evaluate current and upcoming technologies and frameworks. *Participate in PoCs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks. *Collaborate with Vendor Resources for Support of Products. *Conduct brownbag sessions on new and upcoming technologies, methodologies and application appropriate frameworks. Ensure knowledge transfer of vendor technology to MasterCard staff. Provide technical training to the other team members. *Follow and promote Quality Assurance and Quality Control processes in the department. Actively look for opportunities to enhance standards and improve process efficiency. Mentor and guide other team members during all phases of the SDLC. Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing. Perform Quality Inspections and Walkthroughs throughout the SDLC including Requirements Review, Design Review, Code Review and Security Review to ensure compliance with MasterCard standards. *Co-ordinate development and manage day to day activities. All About You: *Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience. Knowledge / Experience: *Experience delivering secure solutions in Financial Services Sector is preferred. *Broad understanding of Software Engineering Concepts and Methodologies is required. *Demonstrate MC Core Competencies. *Must be high-energy, detail-oriented, proactive and have the ability to function under pressure in an independent environment. *Must provide the necessary skills to have a high degree of initiative and self-motivation to drive results. *Possesses strong communication skills -- both verbal and written - and strong relationship, collaborative skills and organizational skills. *Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project teamMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Consultant, Software Engineering
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleConsultant, Software EngineeringOverview:Responsible for the analysis, design, development and delivery of software solutions. Define requirements for new applications and customization adhering to MasterCard standards, processes and best practices. Develop, customize, and test applications to integrate to MasterCard's specifications. Provide leadership, mentoring, and technical training to other team members Role: *Plan, design and develop technical solutions and alternatives to meet business requirements in adherence with MasterCard standards, processes and best practices. *Lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs) and create solutions with high level of innovation, cost effectiveness, high quality and faster time to market. *Accountable for full systems development life cycle including creating high quality requirements documents, use-cases, design and other technical artifacts including but not limited to detailed test strategy/test design, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility study, cost and time analysis and detailed estimates. *Perform system maintenance, production incident problem management, identification of root cause, remediation of the problems and on-call pager support schedule. Select appropriate technical frameworks and solution delivery methodology. Adapt to the technical artifact templates per the needs of the project and technology. Contribute ideas to help ensure that required standards and processes are in place. Maintain solution and technology road maps. *Research and evaluate current and upcoming technologies and frameworks. *Participate in PoCs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks. *Collaborate with Vendor Resources for Support of Products. *Conduct brownbag sessions on new and upcoming technologies, methodologies and application appropriate frameworks. Ensure knowledge transfer of vendor technology to MasterCard staff. Provide technical training to the other team members. *Follow and promote Quality Assurance and Quality Control processes in the department. Actively look for opportunities to enhance standards and improve process efficiency. Mentor and guide other team members during all phases of the SDLC. Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing. Perform Quality Inspections and Walkthroughs throughout the SDLC including Requirements Review, Design Review, Code Review and Security Review to ensure compliance with MasterCard standards. *Co-ordinate development and manage day to day activities. All About You: *Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience. Knowledge / Experience: *Experience delivering secure solutions in Financial Services Sector is preferred. *Broad understanding of Software Engineering Concepts and Methodologies is required. *Demonstrate MC Core Competencies. *Must be high-energy, detail-oriented, proactive and have the ability to function under pressure in an independent environment. *Must provide the necessary skills to have a high degree of initiative and self-motivation to drive results. *Possesses strong communication skills -- both verbal and written - and strong relationship, collaborative skills and organizational skills. *Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project teamMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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