Mastercard
For nearly 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter.
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About Mastercard

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Our Vision: A World Beyond Cash™  

Our Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Priceless Possibilities

Life at Mastercard

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At Mastercard, we thrive on innovation so we can change the way the world pays and gets paid. This commitment has allowed us to attract and retain employees who like to work in a creative, challenging environment.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

Our Global Diversity Office provides a framework that supports business processes and procedures by considering, integrating and leveraging diversity globally.

Opportunities at Mastercard

Product Manager, Digital Platforms, Release and Integration Readiness
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleProduct Manager, Digital Platforms, Release and Integration ReadinessOverviewMastercard's digital payments strategy is accelerating the transition from cash and card payments to digital payments, using mobile phones and other devices to support issuers, merchants, and wallet providers. Consumers are expanding their range of digital activity across channels/devices every day, and you can be a key contributor in driving this evolution.The primary purpose of the Release and Integration Readiness Manager is to support a consistent and repeatable release management and integration processes for our various digital products, ensuring successful deployment of new features and capabilities to the markets around the world. * Have you ever brought a product to market on a global scale?* Are you motivated to be a part of driving a world beyond cash?* Do you hold up high standards and partner with others around you to achieve them?* Do you have a proven track record of delivering tangible results?Role* Manage training, documentation, and deployment of new features and functionalities in partnership with digital product owners and managers* Partner with product, platform, technology, and support teams to certify technical, operational and commercial readiness of all new features and functionality* Collaborate with our technical deployment teams to align release schedules with the needs of our internal and external customers. * Develop and distribute all internal and external release related communications, including schedule, system impacts, and release notes* Gain full understanding of all new features and capabilities, and the potential impact to key constituents, including consumers, merchants and issuers by partnering with product and technology teams* Lead cross-functional teams in troubleshooting sessions, eliciting and refining business and system requirements ultimately facilitating an appropriate solutionAll About You* Laser focused on attention to detail* Advanced understanding of the digital commerce ecosystem * Knowledge of system analysis, application development and large-scale deployments * Excellent oral and written communication, negotiation, project management skills * Technical acumen with the ability to provide solutions that drive positive results to the customer and MasterCard * Self-motivated with a track record of delivering success while operating within a fast-paced, team environmentMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Product Manager, Digital Platforms, Release and Integration Readiness
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleProduct Manager, Digital Platforms, Release and Integration ReadinessOverviewMastercard's digital payments strategy is accelerating the transition from cash and card payments to digital payments, using mobile phones and other devices to support issuers, merchants, and wallet providers. Consumers are expanding their range of digital activity across channels/devices every day, and you can be a key contributor in driving this evolution.The primary purpose of the Release and Integration Readiness Manager is to support a consistent and repeatable release management and integration processes for our various digital products, ensuring successful deployment of new features and capabilities to the markets around the world. * Have you ever brought a product to market on a global scale?* Are you motivated to be a part of driving a world beyond cash?* Do you hold up high standards and partner with others around you to achieve them?* Do you have a proven track record of delivering tangible results?Role* Manage training, documentation, and deployment of new features and functionalities in partnership with digital product owners and managers* Partner with product, platform, technology, and support teams to certify technical, operational and commercial readiness of all new features and functionality* Collaborate with our technical deployment teams to align release schedules with the needs of our internal and external customers. * Develop and distribute all internal and external release related communications, including schedule, system impacts, and release notes* Gain full understanding of all new features and capabilities, and the potential impact to key constituents, including consumers, merchants and issuers by partnering with product and technology teams* Lead cross-functional teams in troubleshooting sessions, eliciting and refining business and system requirements ultimately facilitating an appropriate solutionAll About You* Laser focused on attention to detail* Advanced understanding of the digital commerce ecosystem * Knowledge of system analysis, application development and large-scale deployments * Excellent oral and written communication, negotiation, project management skills * Technical acumen with the ability to provide solutions that drive positive results to the customer and MasterCard * Self-motivated with a track record of delivering success while operating within a fast-paced, team environmentMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, Digital Platforms, Product Support Analysis and Strategy
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Digital Platforms, Product Support Analysis and StrategyOverviewMastercard's digital payments strategy is accelerating the transition from cash and card payments to digital payments, using mobile phones and other devices to support issuers, merchants, and wallet providers. Consumers are expanding their range of digital activity across channels/devices every day, and you can be a key contributor in driving this evolution. The primary role for the Director of Product Support Analysis and Strategy is to establish and maintain the support models for new and existing digital products, working with cross-functional teams ensuring partners operational need are met. This position will work with internal and external customers to triage and diagnose operational issues and develop the plans to resolve any process gaps.* Have you ever brought a product to market on a global scale?* Are you motivated to be a part of driving a world beyond cash?* Do you hold up high standards and partner with others around you to achieve them?* Do you have a proven track record of delivering tangible results?Role* Lead analysis, development and refinement of Digital Product support processes and procedures* Define the digital operational strategy, working closely with our Regional, Business Operations, Development, and Support teams.* Business management and coordination of the various Digital Product support teams* Provide support for the Customer Integration and Delivery teams for priority customer issues* Identify areas for continuous improvement, including opportunities for automation or self service* Establish and monitor issue resolution time service levels, ensuring customer satisfaction* Deliver reports to management on the operational issues and areas of riskAll About You* Demonstrated experience in the digital payments industry, technology services, and strategy development and execution.* Proven expertise in defining and executing best practice support strategies for digital products* Strong technical competence in the area of digital payments and web services.* Ability to integrate technology with business, and to quickly understand, assess, simplify and articulate complex business and technical challenges/solutions.* Extensive project management, problem solving and planning skills with a demonstrated record of success in managing multiple projects/programs with external and internal clients.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, Digital Platforms, Product Support Analysis and Strategy
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Digital Platforms, Product Support Analysis and StrategyOverviewMastercard's digital payments strategy is accelerating the transition from cash and card payments to digital payments, using mobile phones and other devices to support issuers, merchants, and wallet providers. Consumers are expanding their range of digital activity across channels/devices every day, and you can be a key contributor in driving this evolution. The primary role for the Director of Product Support Analysis and Strategy is to establish and maintain the support models for new and existing digital products, working with cross-functional teams ensuring partners operational need are met. This position will work with internal and external customers to triage and diagnose operational issues and develop the plans to resolve any process gaps.* Have you ever brought a product to market on a global scale?* Are you motivated to be a part of driving a world beyond cash?* Do you hold up high standards and partner with others around you to achieve them?* Do you have a proven track record of delivering tangible results?Role* Lead analysis, development and refinement of Digital Product support processes and procedures* Define the digital operational strategy, working closely with our Regional, Business Operations, Development, and Support teams.* Business management and coordination of the various Digital Product support teams* Provide support for the Customer Integration and Delivery teams for priority customer issues* Identify areas for continuous improvement, including opportunities for automation or self service* Establish and monitor issue resolution time service levels, ensuring customer satisfaction* Deliver reports to management on the operational issues and areas of riskAll About You* Demonstrated experience in the digital payments industry, technology services, and strategy development and execution.* Proven expertise in defining and executing best practice support strategies for digital products* Strong technical competence in the area of digital payments and web services.* Ability to integrate technology with business, and to quickly understand, assess, simplify and articulate complex business and technical challenges/solutions.* Extensive project management, problem solving and planning skills with a demonstrated record of success in managing multiple projects/programs with external and internal clients.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, ACH Digital Payments
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, ACH Digital PaymentsOverviewMastercard operates the world's fastest payment processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. We're providing the technology that's leading the way toward a World Beyond Cash. The Director, ACH Digital Payments, Product Management will be a significant contributor to Mastercard's global strategic plan to enable acceptance and capture processing share, with a focus on enabling digital payments through the Automated Clearing House (ACH) channel. Role:Director, ACH Digital Payments, Product Management* Management of Mastercard's Automated Clearing House (ACH) Digital Payments solutions - The candidate will be responsible for Global product strategy development and end-to-end lifecycle management of ACH digital payments.* The role will focus on incorporating ACH payments into Mastercard's digital platforms such as MDES and remote commerce channels in order to deliver significant value to our customers and ecosystem stakeholders including but not limited to: issuers, acquirers, merchants, and consumers* Define and manage the digital payments ACH product roadmap leveraging Mastercard technology to develop product enhancements that deliver best-in-class consumer experiences, convenient payment choices, and transaction security.* Work closely with global and regional product teams to identify product requirements, evaluate business cases, and create customer value propositions for ACH payments online, in-app, and in-store. * Manage agile product development of ACH solutions, ensuring that critical business needs are addressed and Mastercard Technology resources deliver maximum value to the product.* Create and execute go-to-market strategies for ACH solutions, ensuring that the product has been technically enabled, tested, and delivered with requisite documentation, packaging, onboarding and sales materials.* Educate internal and external stakeholders about the strategy, product roadmap, value propositions, functionality, and commercial use cases of ACH payments.All About You* The ideal candidate will have:* In-depth experience with a variety of digital payment types and solutions.* General understanding of web services and backend technical processes.* Ability to mix technical knowledge with practical real world experience to bridge between business and technology. * Understanding of Mastercard's sales process to traditional customers (Financial Institutions) as well Non-Financial Institution customers (merchants and technology partners).* Excellent oral and written communication, negotiation, project management, and matrix-management skills are critical. * Ability to influence internal and external business partners * A proven track record providing product expertise and or training to both internal and external customers* Business Acumen with the ability to provide solutions that drive positive results to the customer and Mastercard.* Attention to detail* Self-motivated with a proven track record of delivering success while operating within a team environment * Embody the Mastercard leadership principles: demonstrate courage & resolution; encourage teamwork, integration, & inclusion; execute the global strategy; inspire & empower; operate with a sense of urgency.* Bachelor's degree required, having an MBA is a plusMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, ACH Digital Payments
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, ACH Digital PaymentsOverviewMastercard operates the world's fastest payment processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. We're providing the technology that's leading the way toward a World Beyond Cash. The Director, ACH Digital Payments, Product Management will be a significant contributor to Mastercard's global strategic plan to enable acceptance and capture processing share, with a focus on enabling digital payments through the Automated Clearing House (ACH) channel. Role:Director, ACH Digital Payments, Product Management* Management of Mastercard's Automated Clearing House (ACH) Digital Payments solutions - The candidate will be responsible for Global product strategy development and end-to-end lifecycle management of ACH digital payments.* The role will focus on incorporating ACH payments into Mastercard's digital platforms such as MDES and remote commerce channels in order to deliver significant value to our customers and ecosystem stakeholders including but not limited to: issuers, acquirers, merchants, and consumers* Define and manage the digital payments ACH product roadmap leveraging Mastercard technology to develop product enhancements that deliver best-in-class consumer experiences, convenient payment choices, and transaction security.* Work closely with global and regional product teams to identify product requirements, evaluate business cases, and create customer value propositions for ACH payments online, in-app, and in-store. * Manage agile product development of ACH solutions, ensuring that critical business needs are addressed and Mastercard Technology resources deliver maximum value to the product.* Create and execute go-to-market strategies for ACH solutions, ensuring that the product has been technically enabled, tested, and delivered with requisite documentation, packaging, onboarding and sales materials.* Educate internal and external stakeholders about the strategy, product roadmap, value propositions, functionality, and commercial use cases of ACH payments.All About You* The ideal candidate will have:* In-depth experience with a variety of digital payment types and solutions.* General understanding of web services and backend technical processes.* Ability to mix technical knowledge with practical real world experience to bridge between business and technology. * Understanding of Mastercard's sales process to traditional customers (Financial Institutions) as well Non-Financial Institution customers (merchants and technology partners).* Excellent oral and written communication, negotiation, project management, and matrix-management skills are critical. * Ability to influence internal and external business partners * A proven track record providing product expertise and or training to both internal and external customers* Business Acumen with the ability to provide solutions that drive positive results to the customer and Mastercard.* Attention to detail* Self-motivated with a proven track record of delivering success while operating within a team environment * Embody the Mastercard leadership principles: demonstrate courage & resolution; encourage teamwork, integration, & inclusion; execute the global strategy; inspire & empower; operate with a sense of urgency.* Bachelor's degree required, having an MBA is a plusMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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