MSC Industrial Supply
We partner with our customers to drive their success by improving the efficiency of their operations and the quality of their products.
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Who We Are

People. Collaboration. Insight. That’s how you build something that works.

With more than a million product offerings and 75+ years of experience, MSC, a Fortune 1000 company, is a leading North American distributor of metalworking and maintenance, repair, and operations products and services. We help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.

We care about our associates and have programs in place to help our 6,500+ associates achieve their potential. Our environment is fast-paced, dynamic and team-oriented. We offer an inclusive workplace, with people you like and leaders you can respect.

What You Can Expect

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Balancing work and family needs is an important value at MSC. We offer a variety of benefits to support you and your family’s health, well-being and financial future. You will receive appreciation for your contributions in addition to training and development opportunities.

Why Work Here

Community Focus

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Supporting the communities where we live and work is an MSC legacy established by our founder, Sid Jacobson, and remains at the heart of our company. We are committed to making a positive contribution to our communities by giving our time, talent and resources through partnerships with numerous outreach organizations.

Job Openings

Inside Account Executive
Build a better career with MSC.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.Requisition ID :4439Employment Type :Full Time Job Category :Customer Care / Contact Centre Work Location :Cleveland, OHState or Province :Ohio (US-OH) Potential WorkLocation :United States : Ohio : ClevelandBRIEF POSITION SUMMARY:The Inside Account Executive answers inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards.DUTIES and RESPONSIBILITIES:Exercises independent judgment to answer inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards.Resolves customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information.  Consults with other associates to locate the most effective sources of information.Guides less experienced branch associates to resolve customer issues, increase product knowledge, and promote MSC Culture.Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation.Communicates customer concerns to management to ensure the most effective and lasting problem resolution.Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention.Works closely with vendors to produce quotes, expedite orders, locate sources for product, and arrange product training.Supports outside sales representative in various branch activities.Resolves more complex credit and collections issues to enhance customer service.Identify and upsell MSC products where applicable to satisfy customer needs.Recommend team sales process improvements to drive profitability for each customer order.Utilize WEBSOE and Salesforce.com software to increase sales and fuel customer satisfaction.Provides customer service using all tools available including, but not limited to, email and the Internet.Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.Participation in special projects and performs additional duties as requiredEDUCATION and EXPERIENCE:A High School Diploma or the equivalent.  2+ years inbound/ outbound telephone sales, outside sales, or customer service experience required.   Industry experience preferred.  SKILLS:Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required.Knowledge of basic arithmetic and MSC-like products and the commercial procurement process is preferred.  Excellent customer service and sales skills are required.  The ability to work a varying schedule required.Excellent verbal and written communications skills are also required.OTHER REQUIREMENTS:A valid driver’s license is required.The ability to lift up to 50lbs may be required based on branch location (not all branches) Why MSC People. Collaboration. Insight. That's how you build something that works.Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.Equal Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.
Inside Account Executive
Build a better career with MSC.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.Requisition ID :4439Employment Type :Full Time Job Category :Customer Care / Contact Centre Work Location :Cleveland, OHState or Province :Ohio (US-OH) Potential WorkLocation :United States : Ohio : ClevelandBRIEF POSITION SUMMARY:The Inside Account Executive answers inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards.DUTIES and RESPONSIBILITIES:Exercises independent judgment to answer inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards.Resolves customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information.  Consults with other associates to locate the most effective sources of information.Guides less experienced branch associates to resolve customer issues, increase product knowledge, and promote MSC Culture.Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation.Communicates customer concerns to management to ensure the most effective and lasting problem resolution.Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention.Works closely with vendors to produce quotes, expedite orders, locate sources for product, and arrange product training.Supports outside sales representative in various branch activities.Resolves more complex credit and collections issues to enhance customer service.Identify and upsell MSC products where applicable to satisfy customer needs.Recommend team sales process improvements to drive profitability for each customer order.Utilize WEBSOE and Salesforce.com software to increase sales and fuel customer satisfaction.Provides customer service using all tools available including, but not limited to, email and the Internet.Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.Participation in special projects and performs additional duties as requiredEDUCATION and EXPERIENCE:A High School Diploma or the equivalent.  2+ years inbound/ outbound telephone sales, outside sales, or customer service experience required.   Industry experience preferred.  SKILLS:Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required.Knowledge of basic arithmetic and MSC-like products and the commercial procurement process is preferred.  Excellent customer service and sales skills are required.  The ability to work a varying schedule required.Excellent verbal and written communications skills are also required.OTHER REQUIREMENTS:A valid driver’s license is required.The ability to lift up to 50lbs may be required based on branch location (not all branches) Why MSC People. Collaboration. Insight. That's how you build something that works.Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.Equal Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.
Warehouse Supervisor (Outbound), 3:00pm-Until; Mon-Fri
Build a better career with MSC.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.Requisition ID :4467Employment Type :Full Time Job Category :Warehouse / Distribution Work Location :Atlanta, GA (Whse)State or Province :Georgia (US-GA) Potential WorkLocation :United States : Georgia : AtlantaMSC is growing—and going—strong. We seek an experienced Shipping Supervisor to lead and oversee our warehouse teams and ensure optimum service levels across Customer Fulfillment Center shipping functions, including drop-shipment loading onto delivery trucks and the trucks’ scheduled departures.HOW YOU’LL CONTRIBUTEYou will have a hands-on role in our warehouse to ensure delivery of our vast product line to our valued customers. Supervise Shipping Department workflow to ensure optimum service levels, maintain standard operating procedures, certify delivery trucks’ scheduled departures, and confirm back-up delivery service if required.Delegate through work team coach to ensure smooth flow of processes.Perform supervisory duties for large associate base: conduct reviews, oversee development, document attendance, submit payroll information, and issue corrective action to associates.Conduct daily department meetings and attend cross-functional meetings to foster communication and to discuss improvement opportunities and new procedures.Resolve customer and manifest issues.Manage associate growth and development.Oversee loading of drop shipments into delivery trucks, prepare bills of lading, monitor and order loose-fill material, perform daily uploads and close-outs in warehouse computer system, and submit reports.Operate basic and advanced warehouse vehicles (electric pallet jack, forklift, turret truck, order picker).Promote safe work practices, and ensure dock area is secure.WHAT IT TAKESThe results-driven, safety-focused team leader we seek should have these qualifications.    At least 2 years job-related experience, including knowledge of packing and shipping processFamiliarity with AS/400, Kronos and/or other WMS systemsComputer literacy and proficiency in word processing and spreadsheet softwareInternal certification to drive warehouse vehicles within specified time requirementsHigh school diploma or the equivalentPhysical demands to successfully perform essential job functions (reasonable accommodations may be made for individuals with disabilities): standing, walking, lifting materials up to 75 pounds (individual or team), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, stooping, kneeling, repeated bends, reaching high and low, repetitive twisting or pressure involving wrist and hands, hearing, seeing (depth perception and peripheral vision), mental coordination, mental alertness for entire shift, ability to wear personal protective equipment as required, and ability to operate at heights up to 50 feetValid state driver’s license, in some instancesWHAT YOU CAN EXPECTA career at MSC includes generous benefits, rewards and recognition.Training and growth opportunitiesStraight shifts with weekends offPaid time off including holidaysBonus PotentialMedical, dental, vision, and company-matched 401(k)Why MSC People. Collaboration. Insight. That's how you build something that works.Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.Equal Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.
Warehouse Supervisor (Outbound), 3:00pm-Until; Mon-Fri
Build a better career with MSC.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.Requisition ID :4467Employment Type :Full Time Job Category :Warehouse / Distribution Work Location :Atlanta, GA (Whse)State or Province :Georgia (US-GA) Potential WorkLocation :United States : Georgia : AtlantaMSC is growing—and going—strong. We seek an experienced Shipping Supervisor to lead and oversee our warehouse teams and ensure optimum service levels across Customer Fulfillment Center shipping functions, including drop-shipment loading onto delivery trucks and the trucks’ scheduled departures.HOW YOU’LL CONTRIBUTEYou will have a hands-on role in our warehouse to ensure delivery of our vast product line to our valued customers. Supervise Shipping Department workflow to ensure optimum service levels, maintain standard operating procedures, certify delivery trucks’ scheduled departures, and confirm back-up delivery service if required.Delegate through work team coach to ensure smooth flow of processes.Perform supervisory duties for large associate base: conduct reviews, oversee development, document attendance, submit payroll information, and issue corrective action to associates.Conduct daily department meetings and attend cross-functional meetings to foster communication and to discuss improvement opportunities and new procedures.Resolve customer and manifest issues.Manage associate growth and development.Oversee loading of drop shipments into delivery trucks, prepare bills of lading, monitor and order loose-fill material, perform daily uploads and close-outs in warehouse computer system, and submit reports.Operate basic and advanced warehouse vehicles (electric pallet jack, forklift, turret truck, order picker).Promote safe work practices, and ensure dock area is secure.WHAT IT TAKESThe results-driven, safety-focused team leader we seek should have these qualifications.    At least 2 years job-related experience, including knowledge of packing and shipping processFamiliarity with AS/400, Kronos and/or other WMS systemsComputer literacy and proficiency in word processing and spreadsheet softwareInternal certification to drive warehouse vehicles within specified time requirementsHigh school diploma or the equivalentPhysical demands to successfully perform essential job functions (reasonable accommodations may be made for individuals with disabilities): standing, walking, lifting materials up to 75 pounds (individual or team), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, stooping, kneeling, repeated bends, reaching high and low, repetitive twisting or pressure involving wrist and hands, hearing, seeing (depth perception and peripheral vision), mental coordination, mental alertness for entire shift, ability to wear personal protective equipment as required, and ability to operate at heights up to 50 feetValid state driver’s license, in some instancesWHAT YOU CAN EXPECTA career at MSC includes generous benefits, rewards and recognition.Training and growth opportunitiesStraight shifts with weekends offPaid time off including holidaysBonus PotentialMedical, dental, vision, and company-matched 401(k)Why MSC People. Collaboration. Insight. That's how you build something that works.Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.Equal Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.
Warehouse Worker - (3:00pm-11:30pm) Jonestown, PA
Build a better career with MSC.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.Requisition ID :4179Employment Type :Full Time Job Category :Warehouse / Distribution Work Location :Harrisburg, PA (Whse)State or Province :Pennsylvania (US-PA) Potential WorkLocation :United States : Pennsylvania : HarrisburgVerifier/Checker               MSC is growing—and going—strong. We seek a team player who thrives in a fast-moving environment to properly package materials and products, load and move material, and operate packaging equipment.  HOW YOU’LL CONTRIBUTE You will have a hands-on role in our warehouse to ensure delivery of our vast product line to our valued customers. Verify products and match items to packing slips using item and vendor numbers, descriptions, and quantity through visual inspections, reference manuals or measuring instruments.Count and pack items, including DOT regulated materials.Fill boxes with packing material, pack and seal items, adhere shipping labels and shrink wrap.Create bar code labels using item numbers, scan and apply labels into warehouse computer system, and scan packages for UPS invoicing.Audit packages for accuracy or damage.Load, unload and move product by hand or by skid.Operate basic (i.e., electric pallet jack, forklift) and advanced (i.e., turret truck, order picker) powered equipment.Train cross-functionally in other departments and functions to support business requirements.Follow safety guidelines at all times, meet specified productivity and quality expectations, and participate in Work Clean program. WHAT IT TAKES The motivated individual we seek should have these qualifications. Basic computer skillsHigh school diploma or equivalentValid state driver’s license, in some instancesWillingness to work overtime to meet customer’s needsInternal certification to drive powered equipment within specified time requirementsInternal certification to pick DOT-regulated items, if requiredPhysical demands to successfully perform essential job functions (reasonable accommodations may be made for individuals with disabilities): standing, walking, lifting materials up to 75 pounds (individual or team), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, stooping, kneeling, repeated bends, reaching high and low, repetitive twisting or pressure involving wrist and hands, hearing, seeing (depth perception and peripheral vision), mental coordination, mental alertness for entire shift, ability to wear personal protective equipment as required, and ability to operate at heights up to 50 feet  WHAT YOU CAN EXPECT A career at MSC includes generous benefits, rewards and recognition.  Training and growth opportunitiesWeekends offPaid time off including holidaysIncentive bonuses and shift differentialMedical, dental, vision, and company-matched 401(k) Why MSC People. Collaboration. Insight. That's how you build something that works.Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.Equal Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.
Warehouse Worker - (3:00pm-11:30pm) Jonestown, PA
Build a better career with MSC.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.Requisition ID :4179Employment Type :Full Time Job Category :Warehouse / Distribution Work Location :Harrisburg, PA (Whse)State or Province :Pennsylvania (US-PA) Potential WorkLocation :United States : Pennsylvania : HarrisburgVerifier/Checker               MSC is growing—and going—strong. We seek a team player who thrives in a fast-moving environment to properly package materials and products, load and move material, and operate packaging equipment.  HOW YOU’LL CONTRIBUTE You will have a hands-on role in our warehouse to ensure delivery of our vast product line to our valued customers. Verify products and match items to packing slips using item and vendor numbers, descriptions, and quantity through visual inspections, reference manuals or measuring instruments.Count and pack items, including DOT regulated materials.Fill boxes with packing material, pack and seal items, adhere shipping labels and shrink wrap.Create bar code labels using item numbers, scan and apply labels into warehouse computer system, and scan packages for UPS invoicing.Audit packages for accuracy or damage.Load, unload and move product by hand or by skid.Operate basic (i.e., electric pallet jack, forklift) and advanced (i.e., turret truck, order picker) powered equipment.Train cross-functionally in other departments and functions to support business requirements.Follow safety guidelines at all times, meet specified productivity and quality expectations, and participate in Work Clean program. WHAT IT TAKES The motivated individual we seek should have these qualifications. Basic computer skillsHigh school diploma or equivalentValid state driver’s license, in some instancesWillingness to work overtime to meet customer’s needsInternal certification to drive powered equipment within specified time requirementsInternal certification to pick DOT-regulated items, if requiredPhysical demands to successfully perform essential job functions (reasonable accommodations may be made for individuals with disabilities): standing, walking, lifting materials up to 75 pounds (individual or team), carrying, pushing, pulling, climbing stairs, climbing using legs and arms, balancing, stooping, kneeling, repeated bends, reaching high and low, repetitive twisting or pressure involving wrist and hands, hearing, seeing (depth perception and peripheral vision), mental coordination, mental alertness for entire shift, ability to wear personal protective equipment as required, and ability to operate at heights up to 50 feet  WHAT YOU CAN EXPECT A career at MSC includes generous benefits, rewards and recognition.  Training and growth opportunitiesWeekends offPaid time off including holidaysIncentive bonuses and shift differentialMedical, dental, vision, and company-matched 401(k) Why MSC People. Collaboration. Insight. That's how you build something that works.Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.Equal Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.
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