Novo Nordisk
At Novo Nordisk, you’ll discover an inclusive environment that thrives on diverse ideas and supports your personal and professional goals.
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Benefits

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In addition to industry-leading compensation and benefits, Novo Nordisk has programs devoted to advancing women, including mentoring, an employee-resource group, and world-class training.

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Making a Difference

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Novo Nordisk is the world leader in diabetes research, care and treatment, and our passion for helping people is at the heart of everything we do. Join us and change lives for a living.

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Executive Director - Field Sales Training Job
Position OverviewThe Executive Director, Field Sales Training leads and directs the Field Sales Training and Field Sales Training Operations teams. The organization focuses on the execution of the national training plans for Diabetes & Obesity Sales, BioPharm, Educators and Market Access. The Executive Director is responsible for developing the Commercial training strategy, and oversees the analysis, design, development, implementation and evaluation of all training offerings in support of enhancing employees’ functional competencies to execute NNI’s commercial strategy. The Executive Director is responsible for delivering against all NNI development and efficiencies, proposing strategic training direction, and oversees the execution of NNI’s and HR’s vision and priorities to achieve performance objectives.RelationshipsReporting to the Corporate Vice President, Human Resources, the Executive Director, Field Sales Training is the primary interface with senior commercial leaders relative to training initiatives and business impact. The Executive Director ensures effective coordination with key home office units such as Sales Execution, Legal, Compliance, Marketing, Medical, Trade, Regulatory, and Operations to maximize and integrate superior cross functionality. In addition, the Executive Director serves as a key contact and partner to global colleagues seeking to leverage expertise and Learning & Development and Training resources created and managed at NNI. External relationships include a host of vendors and/or consultants. The Executive Director manages a national Field Sales Training organization of 45 high-performing individuals, ten of whom are direct reports.Essential FunctionsProvide expertise and leadership input in the analysis, design, development, implementation and evaluation of training deliverables (new skills and advance training) for employees at all levels within the commercial organizationDevelop an overarching, annual and long-term Field Sales Training Plan for the commercial teams, aligned with the Novo Nordisk Way and business goalsLead, inspire and leverage the collective talents of a team of training professionals and subject matter experts to achieve NNI’s business and policy goalsOversee efforts across the Field Sales Training leadership team to ensure understanding of the POA/Brand strategy, roles and responsibilities, clarity on deliverables, and quality and timeliness of executionEnsure that annual training effectiveness measures are in place for all training programs, and monitored to ensure proper value and impact and to identify opportunities for improvementDrives the design and execution of localized leadership development programs that enhance and reinforce a high performance culture across all NNIRemain current on legal, regulatory and compliance environment and establishes and monitors processes to ensure that training programs and content are consistent with laws, regulations and company policyRepresent NNI externally in appropriate forums to learn from other organizations and establish NNI as a leader in training, learning and performance enhancementMonitor industry trends and best practices and identifies ways to incorporate thinking into Learning and Development systems and processes, where appropriateOversee annual budget, allocate resources to ensure attainment of profitability goals, and hold team accountable for responsible fiscal managementQualifications Bachelor’s degree required; advanced degree preferredMinimum of 15 years (Advanced degree in HR/L&D may be substituted for years of experience when appropriate) of progressively increasing HR experience in multiple specialized HR functions (e.g., training, assessment, or analytics/metrics) with a strong generalist background and comprehensive knowledge of process design, development, and implementation; directly relevant Novo Nordisk experience could offset this requirementMinimum of 10 years leadership/management experience, at least 5 years at a Director level leading a learning & development team, preferably within the pharmaceutical industryDemonstrated leadership and executive presence commensurate with the ability to effectively present complex subject topics, provide input to, and influence decision making among senior business leaders and partners Experience with management ofexternal vendors and marketing research methodsState of the art knowledge of training techniques and adultlearning principlesExperience conducting sales management development interventions Strategic planning experience within Marketing preferred; strong knowledge of Pharmaceutical Market Research Information sourcesExperience working in a matrixed organization; ability to successfully navigate internal dynamics Organizational leadership and management experience; ability to motivate others to advance goals, and the ability to effectively manage multiple projects or roles in a rapidly evolving environmentProven ability to manage, inspire, and grow talent; ability to continually raise performance expectations Novo Nordisk is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.Requisition ID: 60493BRState/Provinces: PlainsboroJob Category: Human Resources
Executive Director - Field Sales Training Job
Position OverviewThe Executive Director, Field Sales Training leads and directs the Field Sales Training and Field Sales Training Operations teams. The organization focuses on the execution of the national training plans for Diabetes & Obesity Sales, BioPharm, Educators and Market Access. The Executive Director is responsible for developing the Commercial training strategy, and oversees the analysis, design, development, implementation and evaluation of all training offerings in support of enhancing employees’ functional competencies to execute NNI’s commercial strategy. The Executive Director is responsible for delivering against all NNI development and efficiencies, proposing strategic training direction, and oversees the execution of NNI’s and HR’s vision and priorities to achieve performance objectives.RelationshipsReporting to the Corporate Vice President, Human Resources, the Executive Director, Field Sales Training is the primary interface with senior commercial leaders relative to training initiatives and business impact. The Executive Director ensures effective coordination with key home office units such as Sales Execution, Legal, Compliance, Marketing, Medical, Trade, Regulatory, and Operations to maximize and integrate superior cross functionality. In addition, the Executive Director serves as a key contact and partner to global colleagues seeking to leverage expertise and Learning & Development and Training resources created and managed at NNI. External relationships include a host of vendors and/or consultants. The Executive Director manages a national Field Sales Training organization of 45 high-performing individuals, ten of whom are direct reports.Essential FunctionsProvide expertise and leadership input in the analysis, design, development, implementation and evaluation of training deliverables (new skills and advance training) for employees at all levels within the commercial organizationDevelop an overarching, annual and long-term Field Sales Training Plan for the commercial teams, aligned with the Novo Nordisk Way and business goalsLead, inspire and leverage the collective talents of a team of training professionals and subject matter experts to achieve NNI’s business and policy goalsOversee efforts across the Field Sales Training leadership team to ensure understanding of the POA/Brand strategy, roles and responsibilities, clarity on deliverables, and quality and timeliness of executionEnsure that annual training effectiveness measures are in place for all training programs, and monitored to ensure proper value and impact and to identify opportunities for improvementDrives the design and execution of localized leadership development programs that enhance and reinforce a high performance culture across all NNIRemain current on legal, regulatory and compliance environment and establishes and monitors processes to ensure that training programs and content are consistent with laws, regulations and company policyRepresent NNI externally in appropriate forums to learn from other organizations and establish NNI as a leader in training, learning and performance enhancementMonitor industry trends and best practices and identifies ways to incorporate thinking into Learning and Development systems and processes, where appropriateOversee annual budget, allocate resources to ensure attainment of profitability goals, and hold team accountable for responsible fiscal managementQualifications Bachelor’s degree required; advanced degree preferredMinimum of 15 years (Advanced degree in HR/L&D may be substituted for years of experience when appropriate) of progressively increasing HR experience in multiple specialized HR functions (e.g., training, assessment, or analytics/metrics) with a strong generalist background and comprehensive knowledge of process design, development, and implementation; directly relevant Novo Nordisk experience could offset this requirementMinimum of 10 years leadership/management experience, at least 5 years at a Director level leading a learning & development team, preferably within the pharmaceutical industryDemonstrated leadership and executive presence commensurate with the ability to effectively present complex subject topics, provide input to, and influence decision making among senior business leaders and partners Experience with management ofexternal vendors and marketing research methodsState of the art knowledge of training techniques and adultlearning principlesExperience conducting sales management development interventions Strategic planning experience within Marketing preferred; strong knowledge of Pharmaceutical Market Research Information sourcesExperience working in a matrixed organization; ability to successfully navigate internal dynamics Organizational leadership and management experience; ability to motivate others to advance goals, and the ability to effectively manage multiple projects or roles in a rapidly evolving environmentProven ability to manage, inspire, and grow talent; ability to continually raise performance expectations Novo Nordisk is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.Requisition ID: 60493BRState/Provinces: PlainsboroJob Category: Human Resources
Specialist - Case Processing - Multiple Positions Job
About the DepartmentThe Clinical, Medical and Regulatory (CMR) department at Novo Nordisk Inc (NNI) is one of the most diverse and collaborative groups within the organization. From health-care-provider interactions and developing and implementing regulatory strategies with the Food & Drug Administration (FDA) to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient-centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?The PositionResponsible for the receipt, processing, triage and quality assessment of all inbound safety information, including adverse events and technical complaints, for Novo Nordisk Inc.’s (NNI) US marketed products (drugs and devices) and investigational products. Also responsible for ensuring compliance with all internal and external (e.g. FDA) drug and device safety reporting requirements regarding the collection and maintenance of safety records.RelationshipsReports to Product Safety Management. Daily internal interactions with personnel from Product Safety, Clinical Trial Management (CTM), Medical Information, Field Sales, Customer Complaints Center and Patient Centric Customer Care. Daily external interactions with patients, caregivers, health-care professionals and external vendors.Essential FunctionsAbility to perform all responsibilities of more junior staff, including but not limited to: Full processing of adverse events and associated technical complaints and analysis results related to marketed NNI products into the complaint and global safety databases, including but not limited to: Duplicate searches; Product coding; MedDRA coding; Narrative generationLabeling assessment according to the current approved product labelReceive inbound and make outbound calls for adverse events and technical complaints including handling of refund of replacement requestsPerform verification of adverse events and associated technical complaints and provide ongoing feedback regarding case quality to case handlers to support their continued development and ensure excellent case qualityManage all outbound letters and inbound lettersCollect and document information received during outbound follow-up callsGenerate acknowledgement and follow-up lettersPerform triage, case classification and case assignmentHandle escalated calls for non-serious adverse events and technical complaintsAssist with training of new hires; mentor new hiresPerform reconciliationsAssist with workload coordination/distributionSupport the identification of trends and implementation of corrective actions for issues identified during verificationCoordinate the generation of all investigation result letters for patients and healthcare professionals who report product quality issues; oversee junior staff assigned to this activityCoordinate and perform clean-up of adverse event cases as part of preparation for the Periodic Safety Update Report (PSUR) and Periodic Adverse Drug Experience Report (PADER)Perform case corrections to all cases with errors found during Global Safety’s Quality Control (QC) check and weekly non-serious medical reviews, and disseminate learnings to the teamServe as Subject Matter Expert during audits/inspections for case handlingBuild customer loyalty by providing high quality customer serviceProvide professional, accurate and timely responses to product information questions and other inquiries using current approved product labeling and call scriptsIdentify procedural deficiencies and opportunities for process improvements; make improvement recommendations to management and support implementation of solutionsAssist with department related projectsPhysical Requirements0-10% overnight travel required. May be required to work company holidays and weekends.QualificationsBachelor’s degree required (in medical or science-related discipline)A minimum of 2 years of progressively responsible, relevant pharmacovigilance experience (including MedDRA coding and adverse event identification) requiredA minimum of 2 years of Customer Service experience preferredExceptional knowledge of medical and pharmacovigilance terminology requiredKnowledge of NNI supported disease states preferred (e.g. diabetes, obesity, hemophilia, growth hormone disorders)Experience with audits/inspections preferredAnalytical thinking skills requiredProficiency in Windows, Microsoft Word, Excel and Outlook requiredExperience with a Call Center and Drug Safety database preferredStrong oral and written communication skills requiredAbility to work with sensitive or confidential information requiredStrong attention to detail requiredAbility to handle multiple priorities and demands in a fast-paced environment requiredStrong planning, organizational and time management skills requiredAbility to interact with various levels of the organization requiredAbility to form strong working relationships with stakeholders requiredBi-lingual (Spanish-English) a plusNovo Nordisk is an Equal Opportunity Employer /F/Veteran/Disability/Sexual Orientation/Gender Identity.If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.Requisition ID: 59858BRState/Provinces: PlainsboroJob Category: Regulatory
Specialist - Case Processing - Multiple Positions Job
About the DepartmentThe Clinical, Medical and Regulatory (CMR) department at Novo Nordisk Inc (NNI) is one of the most diverse and collaborative groups within the organization. From health-care-provider interactions and developing and implementing regulatory strategies with the Food & Drug Administration (FDA) to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient-centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?The PositionResponsible for the receipt, processing, triage and quality assessment of all inbound safety information, including adverse events and technical complaints, for Novo Nordisk Inc.’s (NNI) US marketed products (drugs and devices) and investigational products. Also responsible for ensuring compliance with all internal and external (e.g. FDA) drug and device safety reporting requirements regarding the collection and maintenance of safety records.RelationshipsReports to Product Safety Management. Daily internal interactions with personnel from Product Safety, Clinical Trial Management (CTM), Medical Information, Field Sales, Customer Complaints Center and Patient Centric Customer Care. Daily external interactions with patients, caregivers, health-care professionals and external vendors.Essential FunctionsAbility to perform all responsibilities of more junior staff, including but not limited to: Full processing of adverse events and associated technical complaints and analysis results related to marketed NNI products into the complaint and global safety databases, including but not limited to: Duplicate searches; Product coding; MedDRA coding; Narrative generationLabeling assessment according to the current approved product labelReceive inbound and make outbound calls for adverse events and technical complaints including handling of refund of replacement requestsPerform verification of adverse events and associated technical complaints and provide ongoing feedback regarding case quality to case handlers to support their continued development and ensure excellent case qualityManage all outbound letters and inbound lettersCollect and document information received during outbound follow-up callsGenerate acknowledgement and follow-up lettersPerform triage, case classification and case assignmentHandle escalated calls for non-serious adverse events and technical complaintsAssist with training of new hires; mentor new hiresPerform reconciliationsAssist with workload coordination/distributionSupport the identification of trends and implementation of corrective actions for issues identified during verificationCoordinate the generation of all investigation result letters for patients and healthcare professionals who report product quality issues; oversee junior staff assigned to this activityCoordinate and perform clean-up of adverse event cases as part of preparation for the Periodic Safety Update Report (PSUR) and Periodic Adverse Drug Experience Report (PADER)Perform case corrections to all cases with errors found during Global Safety’s Quality Control (QC) check and weekly non-serious medical reviews, and disseminate learnings to the teamServe as Subject Matter Expert during audits/inspections for case handlingBuild customer loyalty by providing high quality customer serviceProvide professional, accurate and timely responses to product information questions and other inquiries using current approved product labeling and call scriptsIdentify procedural deficiencies and opportunities for process improvements; make improvement recommendations to management and support implementation of solutionsAssist with department related projectsPhysical Requirements0-10% overnight travel required. May be required to work company holidays and weekends.QualificationsBachelor’s degree required (in medical or science-related discipline)A minimum of 2 years of progressively responsible, relevant pharmacovigilance experience (including MedDRA coding and adverse event identification) requiredA minimum of 2 years of Customer Service experience preferredExceptional knowledge of medical and pharmacovigilance terminology requiredKnowledge of NNI supported disease states preferred (e.g. diabetes, obesity, hemophilia, growth hormone disorders)Experience with audits/inspections preferredAnalytical thinking skills requiredProficiency in Windows, Microsoft Word, Excel and Outlook requiredExperience with a Call Center and Drug Safety database preferredStrong oral and written communication skills requiredAbility to work with sensitive or confidential information requiredStrong attention to detail requiredAbility to handle multiple priorities and demands in a fast-paced environment requiredStrong planning, organizational and time management skills requiredAbility to interact with various levels of the organization requiredAbility to form strong working relationships with stakeholders requiredBi-lingual (Spanish-English) a plusNovo Nordisk is an Equal Opportunity Employer /F/Veteran/Disability/Sexual Orientation/Gender Identity.If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.Requisition ID: 59858BRState/Provinces: PlainsboroJob Category: Regulatory
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