Job Title: Technical Delivery Managers

Role Summary

The end-to-end delivery of technical projects bridges the gap between business stakeholders and technical teams. They manage project scope, timelines, budgets, and risk while ensuring high-quality software, infrastructure, or data solutions. They focus on engineering excellence, process optimization, and team leadership to drive project success

Key Responsibilities

Technical Delivery Ownership – Location (NY/NJ) - Onsite

· Own day‑to‑day technical delivery across AML/Actimize workstreams

· Translate program‑level plans into detailed technical execution plans

Manage delivery of:

· Actimize configuration and customization

· Data ingestion and integration

· Interface development and batch/real‑time processing

· Ensure technical deliverables meet functional, performance, and compliance requirements

Actimize Platform Leadership

· Act as the technical subject‑matter lead for NICE Actimize implementations, including:

· IFM (Integrated Financial Messaging)

· Transaction Monitoring

· CDD / KYC

· Watchlist Filtering

Guide teams on Actimize:

· Architecture

· Data models

· Rules, typologies, and scenarios

· generation and workflows

· Support tuning, threshold optimization, and performance improvements

Engineering & Integration Management

· Manage technical teams across:

· Java / Actimize development

· ETL / data engineering

· Database and performance tuning

Oversee integrations with:

· Source systems (payments, core banking, customer data)

· Upstream and downstream AML systems

· Ensure data quality, completeness, and lineage for regulatory traceability

4. Environment, Release & Production Readiness

· Own and manage:

· Dev, Test, UAT, and Production environments

· Release planning, cutover, and deployment activities

· Drive production readiness including:

· Capacity planning

· Performance testing

· Batch monitoring and controls

· Partner with infrastructure and support teams to ensure system stability

5. Quality, Risk & Issue Management

· Enforce technical standards, best practices, and SDLC compliance

· Proactively identify and mitigate:

· Technical risks

· Data issues

· Performance bottlenecks

· Lead root cause analysis and resolution of defects and production issues

· Ensure strong documentation for audit and regulatory review

6. Stakeholder & Cross‑Functional Collaboration

Work closely with:

· Business analysts

· Compliance and AML operations

· QA and UAT teams

Communicate technical progress, risks, and dependencies to:

· Program Director

· Client technology leadership

· Support regulatory, audit, and model validation inquiries from a technical standpoint

7. Team Leadership & Mentoring

· Lead and mentor technical team members onsite

· Provide hands‑on guidance and code/design reviews when needed

· Ensure team productivity, accountability, and delivery quality

· Support onboarding and ramp‑up of new technical resources

Required Qualifications

Experience

· 12+ years of IT experience in Financial Services

· 5+ years managing technical delivery for AML or Financial Crime programs

· Strong, hands‑on experience with NICE Actimize (mandatory)

· Proven experience in:

· System integration

· Data‑intensive platforms

· Large enterprise environments

Technical Skills

Deep understanding of:

· Actimize architecture and components

· AML transaction monitoring systems

· Financial services data (payments, customer profiles, transactions)

Strong background in:

· Java / J2EE

· UNIX / Linux

· SQL / Oracle / relational databases

· Batch scheduling and monitoring

· Experience with data quality, reconciliation, and controls

Soft Skills & Leadership

· Strong delivery ownership and execution mindset

· Excellent communication with both technical and non‑technical stakeholders

· Ability to operate effectively in high‑pressure, regulatory environments

· Strong problem‑solving and decision‑making skills

· Comfortable reporting into a senior Program Director

Education

· Bachelor’s degree in computer science, Engineering, or related field

· Master’s degree preferred but not mandator

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Equal Opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster , view the EEO in the law supplement . To view the pay transparency nondiscrimination provision please click and to view the E-Verify posting click .

Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to [email protected] and let us know your contact information and the nature of your request.