Job Description
Hours:
40
Schedule:
This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs.
Comprehensive Benefits:
ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
Pay and Incentive Plan:
Starting Pay: $101,852 Salary Range: $78,363 - $113,596
In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.
Purpose of Position:
The Project Manager leads the planning and execution of medium to large-scale projects that drive operational efficiency, innovation, or regulatory compliance at ESL. This role uses standard project management methodologies to manage scope, schedule, risk, and stakeholders. Project Managers work cross-functionally to deliver value, support continuous improvement of processes in the Project Management Office (PMO), and mentor less experienced team members.
Accountabilities:
Lead Project Planning and Delivery
- Manage the full lifecycle of strategic projects ranging from system implementations to product or process improvements
- Apply Agile, Waterfall, or hybrid methodologies to coordinate teams, tasks, and resources
- Drive timely completion of deliverables within agreed-upon scope, timeline, and budget
- Prepare project plans, charters, risk logs, and status updates for various stakeholders
Partner with Stakeholders
- Build strong relationships with internal departments, vendors, and consultants
- Ensure high levels of client satisfaction through accessible, responsive communication
- Navigate challenges and negotiations professionally to keep projects aligned and moving forward
Support PMO Team and Process Standards
- Contribute to the refinement of project templates, processes, and tools in collaboration with the PMO
- Provide feedback on practical improvements based on project execution experience
- Mentor Project Coordinators and early-career team members, offering guidance on documentation, scheduling, communication, and best practices
- Help foster a culture of learning and excellence within the PMO
Continuously Develop Skills and Advance Expertise
- Stay current on industry trends and best practices
- Participate in training and self-development opportunities
- Perform other related duties as assigned or appropriate to support business needs
Qualifications:
- Bachelor's degree or 4 additional years of directly related experience in Project Management
- Minimum of 5 years project management experience, including:
- Leading cross-functional teams of 10+ participants
- Managing projects 6+ months in duration
- Demonstrated experience managing projects requiring complex analysis and problem solving
- Demonstrated experience managing projects resulting in presentation of recommendations and roadmaps
- In-depth understanding of effective project management principles and processes
- Excellent written, interpersonal and verbal communication skills at all levels of the organization
- Excellent presentation skills tailored to the audience with demonstrated ability to distill abstract and complex information into a simple-to-understand delivery
- Excellent leadership and team building skills
- Strong facilitation and conflict resolution skills and ability to recognize and escalate issues
- Strong planning and organizational skills
- Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper
Preferred Qualifications:
- PMP Certification
- Certified Scrum Master
- Knowledge of banking products and services
We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
#LI-KS1
#LI-Hybrid
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Hours:
40
Schedule:
This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs.
Comprehensive Benefits:
ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
Pay and Incentive Plan:
Starting Pay: $101,852 Salary Range: $78,363 - $113,596
In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.
Purpose of Position:
The Project Manager leads the planning and execution of medium to large-scale projects that drive operational efficiency, innovation, or regulatory compliance at ESL. This role uses standard project management methodologies to manage scope, schedule, risk, and stakeholders. Project Managers work cross-functionally to deliver value, support continuous improvement of processes in the Project Management Office (PMO), and mentor less experienced team members.
Accountabilities:
Lead Project Planning and Delivery
- Manage the full lifecycle of strategic projects ranging from system implementations to product or process improvements
- Apply Agile, Waterfall, or hybrid methodologies to coordinate teams, tasks, and resources
- Drive timely completion of deliverables within agreed-upon scope, timeline, and budget
- Prepare project plans, charters, risk logs, and status updates for various stakeholders
Partner with Stakeholders
- Build strong relationships with internal departments, vendors, and consultants
- Ensure high levels of client satisfaction through accessible, responsive communication
- Navigate challenges and negotiations professionally to keep projects aligned and moving forward
Support PMO Team and Process Standards
- Contribute to the refinement of project templates, processes, and tools in collaboration with the PMO
- Provide feedback on practical improvements based on project execution experience
- Mentor Project Coordinators and early-career team members, offering guidance on documentation, scheduling, communication, and best practices
- Help foster a culture of learning and excellence within the PMO
Continuously Develop Skills and Advance Expertise
- Stay current on industry trends and best practices
- Participate in training and self-development opportunities
- Perform other related duties as assigned or appropriate to support business needs
Qualifications:
- Bachelor's degree or 4 additional years of directly related experience in Project Management
- Minimum of 5 years project management experience, including:
- Leading cross-functional teams of 10+ participants
- Managing projects 6+ months in duration
- Demonstrated experience managing projects requiring complex analysis and problem solving
- Demonstrated experience managing projects resulting in presentation of recommendations and roadmaps
- In-depth understanding of effective project management principles and processes
- Excellent written, interpersonal and verbal communication skills at all levels of the organization
- Excellent presentation skills tailored to the audience with demonstrated ability to distill abstract and complex information into a simple-to-understand delivery
- Excellent leadership and team building skills
- Strong facilitation and conflict resolution skills and ability to recognize and escalate issues
- Strong planning and organizational skills
- Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper
Preferred Qualifications:
- PMP Certification
- Certified Scrum Master
- Knowledge of banking products and services
We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
#LI-KS1
#LI-Hybrid
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About ESL Federal Credit Union
With 100 years of locally owned history, ESL Federal Credit Union serves as a full-service financial institution to more than 438,000 members and more than 17,200 businesses. The company provides personal, business banking, mortgage services and wealth management services through its locally-based 24 branch network, telephone, mobile, online and live chat center. The Rochester-based financial institution employs more than 950 people in Rochester, New York and holds more than $9.4 billion in assets. Since 1996, ESL has paid out 30 consecutive Owners’ Dividends to its members totaling more than $320 million. Since the creation of its Community Impact initiative in 2018, ESL has reinvested more than $153 million in grants throughout the community. ESL Federal Credit Union is headquartered at 225 Chestnut Street, in Rochester, and can be found online at www.esl.org.
As an employer, ESL hosts a workplace that appreciates the uniqueness in each employee. A workplace that seeks out employees from different backgrounds and cultures, skills and experiences because it values the variety of perspectives and ideas a richly diverse workforce can bring. The company has appeared on Great Place to Work® lists since 2010.
Federally insured by NCUA. Equal Housing Lender. ESL is a registered service mark of ESL Federal Credit Union. Qualification for the Owners’ Dividend is subject to eligibility requirements. Payment of a Dividend is not guaranteed. EOE, including disability/vets.
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