Job#: 2045319
Job Description:
- Provide input and advice regarding the capabilities, functions, and features of transitioning from Microsoft Dynamics CRM 2012 to newer Solutions.- Conduct hands-on analysis of legacy components within Microsoft Dynamics CRM 2012.
- Build positive client relationships by developing an understanding of the client's business processes and how they utilize CRM 2012.
- Develop analytical and insightful recommendations to support the phase-down strategy and ensure a smooth transition to newer CRM systems.
- Perform requirements gathering and Business Process Analysis, focusing on identifying areas for improvement and transition.
- Understand customer requirements and advise the project team on complex solutions architecture for moving away from CRM 2012.
- Participate as the technical expert in proposal development and presentations to prospective clients looking to transition.
- Deliver presentations to all levels of management, explaining the phase-down strategy and benefits.
- Adapt to different end-user learning styles when training and gathering requirements, ensuring minimal disruption during the transition.
- Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, phase-down strategy, training, and process engineering.
- Assist internal resources with support or pre-sales of legacy CRM integrations and advise on future migration plans.
**Education, Certifications, and Experience:**
- 3-5 years Microsoft Dynamics CRM implementation experience.
- Job role experience as a consultant in a consulting practice, facilitating discovery workshops.
- Excellent communication skills; ability to interact with all levels of employees including C-level.
- Experience creating strong business cases supported by compelling value propositions.
- Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center. Marketing is a plus.
- Experience assisting with the definition and functional design of conversions and interfaces, and functional experience in leading the technical team through Microsoft CRM API usage; integration development.
- Knowledge of Microsoft SharePoint, Business Intelligence tools, etc.
- Knowledge and experience with Adxstudio and Dynamics CRM 2012 Portals are preferred.
- The ideal candidate will have familiarity in two or more of the following areas: .NET Frameworks, C#, ASP.NET, SQL, XML Technologies, and Web Services. Working knowledge of Microsoft Products such as Win2003K Advanced Server, SQL Server 2008/2012, SharePoint Portal Server 2012, CMS, Office Systems, ASP, COM, VB, TCP/IP, and general networking and Active Directory is required.
- 1+ year consistent use of Scribe Insight and supporting adapters is preferred.
- .Net programming experience (Microsoft Dynamics CRM 2012) is preferred.
- Knowledge of personally using Connector for Microsoft Dynamics to Integrate "Microsoft Dynamics CRM" with "Microsoft Dynamics GP" preferred.
- Knowledge of personally using Connector for Microsoft Dynamics to Integrate "Microsoft Dynamics CRM" with "Microsoft Dynamics NAV" preferred.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.