Youth & Family Outreach Specialist
Job Description
Riverside Community Care
Love what you do!
Outreach Specialist - Youth & Family
Exciting opportunity to join Riverside Community Care as an Outreach Specialist! In this vital role, you will join a compassionate, person-centered team that partners with families in their homes and communities to strengthen safety, resilience, and connection. As an Outreach Specialist, you will:- Build trusting, supportive relationships with youth and caregivers while providing safe, therapeutic, and skill-based interventions that enhance social, emotional, and family functioning.
- Play an active role in behavior support, collaborative limit setting, and crisis intervention, helping families navigate challenging moments with care and respect.
- Connect youth and families with meaningful community and program resources so they can build on their strengths and move toward their own treatment goals.
- Provide transportation to treatment-related activities and events, making it easier for families to fully participate in services and reach their goals.
- Work closely with Program Management, Home-Based Clinicians, and the Treatment Team to ensure services are well-coordinated, responsive, and truly centered on each family’s needs and voice.
Scheduled: Full Time, 40 hours
- Flexible hours between 8 a.m. - 8 p.m. to meet the needs of the families
Pay Rate: $22.27/hourly
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits include:
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
Hear what employees think about working for Riverside!
Required Skills
- Valid driver's license and access to a reliable vehicle for transportation
Required Experience
- Bachelor's Degree in mental health related discipline and one (1) year experience working with youth preferred
- Associate Degree in Human Services field and one (1) year experience working with youth
- At least six months experience working with children and/or adolescents with emotional difficulties and their families required.
- Must be 21 years of age or older.
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.
Riverside Community Care
Love what you do!
Outreach Specialist - Youth & Family
Exciting opportunity to join Riverside Community Care as an Outreach Specialist! In this vital role, you will join a compassionate, person-centered team that partners with families in their homes and communities to strengthen safety, resilience, and connection. As an Outreach Specialist, you will:- Build trusting, supportive relationships with youth and caregivers while providing safe, therapeutic, and skill-based interventions that enhance social, emotional, and family functioning.
- Play an active role in behavior support, collaborative limit setting, and crisis intervention, helping families navigate challenging moments with care and respect.
- Connect youth and families with meaningful community and program resources so they can build on their strengths and move toward their own treatment goals.
- Provide transportation to treatment-related activities and events, making it easier for families to fully participate in services and reach their goals.
- Work closely with Program Management, Home-Based Clinicians, and the Treatment Team to ensure services are well-coordinated, responsive, and truly centered on each family’s needs and voice.
Scheduled: Full Time, 40 hours
- Flexible hours between 8 a.m. - 8 p.m. to meet the needs of the families
Pay Rate: $22.27/hourly
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits include:
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
Hear what employees think about working for Riverside!
Required Skills
- Valid driver's license and access to a reliable vehicle for transportation
Required Experience
- Bachelor's Degree in mental health related discipline and one (1) year experience working with youth preferred
- Associate Degree in Human Services field and one (1) year experience working with youth
- At least six months experience working with children and/or adolescents with emotional difficulties and their families required.
- Must be 21 years of age or older.
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.
About Riverside Community Care
A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.
We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.
Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.
Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.
Families and children who have experienced domestic violence.
Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.
Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.
We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.
Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.
You can count on Riverside when you or someone you know needs help.
We take your trust seriously and work hard to make a difference by delivering integrated, quality care.
Related Jobs
As a store associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by work...
As a store associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by work...
As a store associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by work...
ALDI is looking for passionate and driven individuals to join our Store Manager Trainee program. In this role, you will develop the skills and knowledge necessary to lead your own store,deliveringouts...
ALDI is looking for enthusiastic part-time cashiers and stockers. As a cashier, you'll provide friendly, efficient checkout service, while as a stocker, you'll help keep shelves stocked and organized...
As a store associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by work...