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Donor Relations Officer
at Monterey Bay Aquarium
Monterey, CA

Donor Relations Officer
at Monterey Bay Aquarium
Monterey, CA

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Job summary
Working with the Donor Relations Manager and Director of Annual Giving, the Donor Relations Officer is responsible for planning and implementing donor relations strategies to meet revenue goals, retain and grow donors with annual gifts ranging from $2,500 to $10,000, as well as annual and planned gifts prospects. Special focus on upgrading donors to Leadership Council level ranging $10,000-$25,000.

Core Responsibilities

  • Working closely with Donor Relations Manager and Director of Annual Giving, develops and implements strategies for personal cultivation, solicitation and stewardship of Packards' Circle with annual gifts ranging from $2,500 to $10,000, with special emphasis on retention of current donors and upgrades to higher levels of giving. Personally solicit and secure gifts ranging from $2,500 to $25,000
  • Manages portfolio of prospects including donors with annual gifts ranging from $1,000-$2,499 with potential of increasing their annual giving. Identify, qualify, cultivate, solicit and steward prospects for Packards' Circle and Leadership Council giving, ranging from $2,500 to $25,000; works with Donor Relations Manager and Director of Annual Giving to create and implement appeals and communications strategy
  • Works with Donor Relations Manager to develop goals and targets for revenue and donor circle growth as well as personal engagement contacts for annual and planned gifts prospects; regularly monitors individual progress and reports to Donor Relations Manager
  • Maintains regular, personal communication with assigned portfolio of donors. Meets agreed-upon goals for meaningful contacts, including but not limited to telephone calls, personal meetings, Aquarium tours and personalized program updates
  • Proactively identifies donors for increased giving or major gift consideration to Donor Relations Manager, Director of Annual Giving and VP of Development; develops and implements action plans for these donors as needed
  • Proactively identifies Gift Planning and Endowment prospects within assigned portfolio and works with Donor Relations Manager, Director of Annual Giving and Gift Planning team to create and implement strategies for personal asks
  • Provides stewardship of current Ocean Legacy Circle donors within assigned portfolio
  • Implements in-house calling efforts with donor leads for the Gift Planning Calling Campaigns
  • Makes regular discovery and survey calls to qualify and confirm the prospect research data; works with Donor Relations Manager to create and implement the cultivation and solicitation plans to move the prospects up through the pipeline
  • Works with Director of Annual Giving and others as needed to prepare customized letters and emails for donors
  • Provides regular updates and reports, including weekly progress and activity reports and updates in the annual fund program reports for Development leadership
  • Assists with special projects and attends events as assigned

Absolutely Required Skills / Knowledge / Ability / Experience or Education

  • Minimum four-year degree or equivalent experience
  • Three or more years of experience in a donor relations or gift officer role with demonstrated success closing gifts
  • Experience identifying, qualifying, soliciting, and stewarding gifts from individual donors
  • High level of initiative, excellent organization skills and attention to detail
  • Excellent customer service and written/oral communications skills
  • Must be able to work well in a fast paced, team environment
  • Proficient computer skills including Microsoft Office
  • Ability to work within, and maintain Monterey Bay Aquarium's Core Values

Desired Skills / Knowledge / Ability / Experience or Education

  • Experience with gift planning and major donor programs
  • Two years of experience working with database programs, Tessitura or Raiser's Edge preferred
Reference # 24530
Posted on 26 Jun 2019
Location(s) Monterey Bay
Expertise Development
Work type(s) Regular, Full Time, Salaried (exempt)
Job level(s) Entry/graduate, Experienced
More details (document)
The Monterey Bay Aquarium is an equal opportunity employer. We are committed to fostering an environment free from any form of unlawful discrimination. Discriminatory actions are strictly prohibited and we are committed to engaging in affirmative action measures to ensure against discrimination.

It is the policy of the Monterey Bay Aquarium to promote a positive program of specific practices designed to ensure equal opportunity without regard to race, sex (including breastfeeding and conditions related to breastfeeding), color, creed, gender, religion, marital status, registered domestic partnership status, age, national origin or ancestry, physical or mental disability, special disabled veteran status, veteran status, medical condition, genetic characteristics and information, sexual orientation, gender (including gender identity and gender expression), family care leave status, or any other consideration made unlawful by federal, state or local laws.
VEVRAA Federal Contractor
We Request Priority Protected Veteran and Disabled Referrals for all of our locations

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