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Drug/GM Manager
at The Kroger Company
Magna, UT

Drug/GM Manager
at The Kroger Company
Magna, UT

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Description

Company Name:Smith's Food and Drug
Position Type:Employee
FLSA Status:Non-Exempt

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Drug GM department. Support the day-to-day functions of the Drug GM operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Functions:

  • Develop adequate scheduling to balance customer volume with associate needs.
  • Comply with all state, county and local weights and measures laws and labeling requirements.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Understand the store's layout and be able to locate products.
  • Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect Drug GM.
  • Implement the period promotional plan for the department.
  • Stay current with present, future, seasonal and special ads.
  • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
  • Plan, organize and supervise the inventory process.
  • Train department associates on inventory/stocking and Computer Assisted Ordering.
  • Observe scheduled shift operating hours.
  • Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
  • Demonstrate creative merchandising.
  • Condition all products in assigned sections according to company policy.
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
  • Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Effective communication skills
  • Knowledge of basic math: counting, addition, and subtraction
  • Ability to handle stressful situations
  • Must be able to meet the minimum physical demands of the position
  • Must be 18 or older

Desired Previous Job Experience:

  • Management experience
  • Drug/GM experience
  • Retail experience
  • High school diploma or equivalent
  • Second language: speaking, reading and/or writing

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening; Overnight
Regions: West

States: Utah
Keywords:

Jobs at Smith's:A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: UT||Magna|| 8055 W 3500 S ||84044 || Smith's Food and Drug||[[mfield2]]||Customer Service ||Employee|| Non-Exempt || Part-Time|| None

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