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Family Advocate
at Kai Ming Head Start
Oakland, CA

Family Advocate
at Kai Ming Head Start
Oakland, CA

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Job Description


Organization: Kai Ming, Inc. is a non-profit 501(c)(3) organization that provides free full-day full-year and full-day part-yea Head Start preschool services to eligible children ages 3-5 years old in San Francisco, CA with funding from Head Start, the California Department of Education, First 5 San Francisco and San Francisco Office of Early Care & Education.

Job: This is a full-time position. The Family Advocate is responsible for support and resource information to eligible families and early care and education providers; serving as a liaison among school districts, community agencies, and families to deliver a strengths-based and family-driven program, policies, and services. Bilingual Chinese/English preferred;


Essential Duties:

· Understands, follows, and adheres to State and Federal Head Start regulations, performance standards and guidelines.

· Maintains a child wait list of eligible applicants greater than number of enrollment opportunities.

· Follows ERSEA plan to conduct outreach, recruitment, and enrollment functions.

· Works collaboratively with community agencies to support the needs of families and children.

· Works collaboratively with teachers, support staff, and community agencies to provide resource materials and support when needed.

· Researches relevant community resources that meet the need of families and shares those resources accordingly with teachers and support staff.

· Maintains contact with service providers regarding family progress.

· Supports families and social service needs, including but not limited to, developmental delays, housing, health insurance, public assistance, hunger, and other community resources and services.

· Assists families with transition to school activities including providing kindergarten transition workshops and registration information.

· Conducts vision, hearing, blood pressure, and/or developmental screening for children, and ensures established dental /medical requirements are met.

· Establishes and maintains accurate health and social service records for each family.

· Prepares and maintains records and reports related to children and families.

· Conducts assessment of family needs and supports families to develop skills needed to achieve their goals.

· Reviews and analyzes reports related to enrollment, health/nutrition, mental health, disability, and family services; evaluates results for referral; provides parents with results and follow-ups.

· Implements Kai Ming Parent Engagement Philosophy and encourages parent involvement on site.

· Assists center parents in organizing monthly center meeting, Policy Council meeting, and other parent activities.

· Makes presentations at workshops and parent trainings.

· Participates in program review, advisory councils, conferences, staff meetings, trainings, and self-assessments as assigned.

· Organizes work assignments and meets established deadlines.

· Translates oral and written materials from English to a specified foreign language and from a specified foreign language to English.

· Prepares and distributes routine reports, forms, correspondence, and other documents as needed.

· Develop Family Partnership Agreements and track implementation of such agreements.

· Maintain a case load of up to 40 families.

· Assist as needed in the classroom and assist in daily health check

· Ensure all volunteers complete the application and obtained fingerprint clearance, required health screening, TB and immunization records.

· Conduct volunteer and parent orientations.

· Other duties as assigned.

Qualifications: Kai Ming, Inc. is seeking an experienced professional with the ability to work harmoniously in a multi-cultural team; with a caring, compassionate approach to working with children and families who can follow through in an organized and systematic fashion with families and service providers while supporting families in achieving their goals.


· BA in Social Service area, (Psychology, Sociology, ECE or related field) or equivalent case management experience;

· Minimum of one year experience working with low-income children and families;

· Bilingual Chinese/English preferred;

· Knowledge of diverse cultural, racial, and ethnic backgrounds.

· Experience in working with low-income families and families with special needs. Experience with Head Start and/or State enrollment process preferred.

· Ability to communicate effectively with children and adults from different cultural and socio-economic backgrounds in oral and written formats.

· Maintain cooperative work relationships with community agencies.

· Work independently with minimal supervision.

· React with flexibility and sensitivity to changing situations and needs.

· Organize and prioritize work.

· Knowledge of office methods, practices and procedures including record keeping and filling.

· Conversant with MS office, online database management, use of standard software applications, and operation of standard office equipment.


Other Requirements:

  • Annual Physical exam and TB Clearance
  • Criminal Background Clearance
  • Child Abuse Index Clearance
  • Current certification in CPR and First Aid
  • Adherence to the Confidentiality Agreement
  • Adherence to the Child Abuse Reporting Mandate

· Duties are performed at one and/or multiple centers.

· May need to work a flexible schedule during evening and weekend hours.

· Valid California Drivers License and own vehicle required as duties include

· Familiarity with San Francisco City and County resources;

· Valid California Driver's license, good driving record (DMV check will be conducted); and proof of automobile insurance as driving a vehicle to attend parent meetings, home visits, and community meetings is required.

· While performing the duties of this job, the employee is regularly required to change position; to sit, stand, walk, climb or balance; to stoop, kneel, crouch or crawl; to bend, twist and reach with hands and arms.

· Adhere to the Kai Ming Code of Conduct and all other internal policies and procedures.

  • Accountable for the health, safety and supervision of all children and families.



Company Description

Organization: Kai Ming, Inc. is a non-profit 501(c)(3) organization that provides free full-day full-year and full-day part-year Head Start and Early Head Start services to eligible children ages 0-5 years old in San Francisco, CA with funding from Head Start, the California Department of Education, First 5 San Francisco and San Francisco Office of Early Care & Education.

Our mission is to not only serve the children and families, but also the staff. In order to provide quality services to our employees, Kai Ming, Inc. provides an array of quality benefits:

Competitive salary
Fully covered insurance for employees including: medical, vision, dental, chiropractic & acupuncture, life insurance
Fully covered insurance for employee dependents who are 26 years old and under
Employee Self-Care Benefit (reimbursement towards expenses gym, recreation)
Commuter/Transportation Voucher
Flexible Spending Accounts (towards child care & medical)

In addition, Kai Ming also offers a generous number of:

Paid Holidays – 11 days per year
PTO (Paid Time Off) Days- Full Time – 18-24 days per year depends on years of service
Employer contributed Retirement Plan – Full Time – 8.0%

Kai Ming, Inc. is also committed to the ongoing professional development of staff. Here are some education perks we offer:

Tuition/Books – Reimbursement – up to $4,000 per yr.
Training Stipends – Voluntary (Outside working hours i.e. Training/Conference/Workshops) – $50 to $100 per training
Advanced degree stipend per year
PhD – $2,250
Masters Degree – $1,500
Bachelor Degree (Assistant Teachers) – $1,000
Paid release time for attending class (4 hours/week)
Paid time off for preparing exams (8 hours/semester)

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