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Financial Advisor
at Morgan Stanley
Phoenix, AZ

Financial Advisor
at Morgan Stanley
Phoenix, AZ

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Team Financial Advisor


Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is essential to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a best-in-class foundation for building a professional career - a place for people to learn, to achieve, contribute and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Position Summary:

The Financial Advisor (FA) will be part of a dedicated team supporting the Mass Affluent channel (households below $250K) by providing world-class client service. Through an established shared book of business, the FA will be the primary contact for investment advice and guidance based upon an individual client’s financial needs and objectives. The role will require the FA to build relationships with our Mass Affluent clients through portfolio review, outbound call-out campaigns, retention strategies and providing solutions for client needs.
Job responsibilities include handling client contact and activity, conducting research in connection with various product requests and identifying client growth opportunities. Consulting on both incoming and outgoing calls within our client advisory framework, this individual will build strong business relationships to offer financial recommendations and solutions in the best interest of the client. The individual will be expected to understand all Morgan Stanley systems and comply with all Morgan Stanley policies and procedures.

Role Responsibilities:

• In a team-based environment, build and manage client relationships by offering advice, reviewing portfolio, gauging client circumstances and goals (including suitability and risk tolerance) and identifying new asset opportunities
• Have a deep understanding of the current financial markets, the Firm’s products and those of its strategic partners. Using this to tailor advice and guidance for each client’s circumstances, investment objectives and goals leveraging appropriate products and services
• Focus on improving client satisfaction by emphasizing world-class individualized client service, 100% accuracy, responsiveness and follow-through; strives to exceed client expectations
• Resolves all open client account alerts, maintains regular client contact to ensure updated client profile information
• Focus on meeting business objectives and doing so in a professional manner
• Acting with the highest ethical standard and integrity to put clients’ needs above all other considerations
• Risk recognition and mitigation, including ensuring a thorough understanding of and adherence to all policies and procedures. Uphold requirements of the Quality Assurance guidelines.
• Ability to thrive in an energizing environment of client contact where inbound and outbound telephone calls are the primary communication tool
• Document client interactions through detailed notes



• Bachelor's degree or equivalent
• Licenses and Registrations - active Series 7 and 66 (encompasses 63 and 65) preferred. Firm will sponsor successful candidates for licensing upon employment.
• Excellent client service skills
• Strong communication skills
• Works well in a dynamic, team-based environment and collaborates with other FAs and client service personnel to service the needs of clients
• Prior Financial Advisor/Consultant or phone-based sales experience preferred


Morgan Stanley is an equal opportunities employer and we are committed to diversifying our workforce (M/F/Disability/Vet). We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.

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