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Program Manager, CRM, Space Planning
at CBRE
Houston, TX

Program Manager, CRM, Space Planning
at CBRE
Houston, TX

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Description

JOB SUMMARY  

The purpose of this position is to provide Program Management from low to medium cross-functional projects and programs.

Characteristics of responsible projects/programs:
Complexity: Low to Medium
Risk: Low to Medium
Duration: Short term: < 6 months
Value: Typically <$100k USD
Geography: National
May Oversee a Team



ESSENTIAL DUTIES AND RESPONSIBILITIES  

Leads low to medium cross-functional projects and programs end-to-end using a formal PMO process. Facilitates the development of a charter and integrated timeline. Ensures all functions remain on schedule and issues get resolved or escalated. Responsible for program is competition.

Facilitates regular meetings to review project status for active and pending projects (project pipeline). Collaborates with core team to develop solutions and leads project team through implementation and completion.

Responsible for reporting status of individual and groups of projects and programs. Provides appropriate levels of detail, and summarizes complex issues succinctly.

Manages internal and external relationships in support of program. May contract and manage vendors. May provide consultation on complex low to medium scale projects that integrate into an organized program.

Creates, maintains & distributes routine PMO reports, including status reports and updated Gantt charts.

May manage/oversee a team who are responsible for the delivery of a portfolio of projects and programs. Serves as the primary client contact and escalation point for any staffing, bandwidth or delivery issues.

Other duties as assigned.


SUPERVISORY RESPONSIBILITIES  

No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees.

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and EXPERIENCE  

Bachelor's degree (BA/BS) from 4-year college or university. Minimum four years of related experience. Prior Supervisory experience preferred.


CERTIFICATES and/or LICENSES  

PgMP (Program Management Professional) or PMP (Project Management Professional) certifications preferred.


COMMUNICATION SKILLS  

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.


FINANCIAL KNOWLEDGE  

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.


REASONING ABILITY  

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.


OTHER SKILLS and ABILITIES  

Strong process skills, negotiating, decision-making and analytical skills are necessary. Demonstrated ability in project management processes, tools and techniques.

Ability to build and maintain effective professional/client relationships.

Intermediate skills with Microsoft Office Suite including MS Project.


SCOPE OF RESPONSIBILITY  

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

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